Social Conndections VI -- Debugging IBM Connections During Install And Operation

© 2014 IBM Corporation
Martin Leyrer – IT-Specialist
IBM Software Services for Collaboration
2014-06-17
Debugging IBM Connections during
Install and Operation

© 2014 IBM Corporationmartin.leyrer@at.ibm.com, IBM Software Services for Collaboration4/89
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Navigation
● Plan Ahead
– Tools
– Software Planning
– Deployment Planning
– “Security” Tools
● Version, Versions, Versions
● Network & Infrastructure
● Fileshares
● DB2
● LDAP
● Websphere Application Server
● IBM HTTP Server
● IBM Security Directory Integrator
● How to Talk With IBM Support
● Q & A

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Plan Ahead – Tools – Editors

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Plan Ahead – Tools – Log Viewers/Linux

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Plan Ahead – Tools – Log Viewers/Windows
Get-Content
SystemOut.log
-wait | where
{ $_ -match “
E ” }

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Plan Ahead – Browsers

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Plan Ahead – Tools – Network
● ssh
● ping
● dig or nslookup
● telnet
– To install Telnet Client on Windows Server 2008 or later:
pkgmgr /iu:"TelnetClient"

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Plan Ahead – SW Planning – System Requirements
https://ibm.biz/BdRWHg

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Plan Ahead – SW Planning – Updates & Hotfixes
http://www.ibm.com/support/fixcentral/

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BP: Recheck System Requirements
● Verify BEFORE EVERY install
● Do not rely on the Installation
Manager
● Do not forget DB2
● Do not forget TDI
● Check for updates via
Cummulative Refreshs (CRs)

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BP: Install Only Supported WAS Fixpacks
http://www.ibm.com/support/docview.wss?uid=swg27004980

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Plan Ahead – Deployment Planning
https://ibm.biz/Bdxhei

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BP: Passwords
● Avoid “special” characters
● Especially: @ ! < > { }
● No national language characters
● Stick to ASCII and 0-9 if possible
● No longer than 128 characters
● Watch out for differences in password rules between OS, LDAP, WAS
and DB2
– WAS: http://www.ibm.com/support/knowledgecenter/SSHRKX_8.0.0/plan/sec_chars.dita
– DB2: https://ibm.biz/BdR7Jg

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BP: Filehandling
● Make sure you have “enough”
disk space available to install all
components
● Make sure %TEMP% has at least
4 GB diskspace available
● Always transmit install files in
tar/zip form
● Prepare installfiles in a
reproducible and understandable
form

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BP: “Security”
● Disable Virus Scanners, … on
the server during install
● Disable Firewalls between
Servers during install
● Disable tools that “delete
unknown directories in the root
level of a drive” and similar

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Navigation
● Plan Ahead
– Connections
– Websphere
– DB2, SDI (TDI)
– Databases
● Fileshares
● DB2
● LDAP
● IBM HTTP Server
● Q & A

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Versions - Connections
● F:ibmWebSphereAppServerbinsetupCmdLine.bat
● cd F:IBMConnectionsupdateInstaller
● updateSilent.bat -fix -installDir
F:IBMConnections
IBM Connections
Update Installer Version 4.5.0.0, Dated 10/20/13
Listing installed fixes:
Fix name: LO77120-IC4500-CR03-Activities
Fix name: LO77120-IC4500-CR03-Blogs
Fix name: LO77120-IC4500-CR03-Bookmarks
...
Fix name: LO77975
Fix name: LO78429-IC4500-CR04-Activities
Fix name: LO78429-IC4500-CR04-Blogs
Fix name: LO78429-IC4500-CR04-Bookmarks
https://ibm.biz/BdR7uy

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Versions – Websphere Application Server
● cd F:IBMWebSphereAppServerbin
● versionInfo.bat -long
Installed Product
Name IBM WebSphere Application Server Network Deployment
Version 8.0.0.6
Installed Fixpack
Version 8.0.0.6
Installed IFix
Ifix ID 8.0.0.6-WS-WAS-IFPM85834
Ifix ID 8.0.0.6-WS-WAS-IFPM94437
Ifix ID 8.0.0.6-WS-WASProd-IFPM91417
Included Apars
PM91417
PM94981
https://ibm.biz/BdR7ut

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Versions – DB2
● Log in as “db2admin”
● Start “Command Window”
● db2level
DB21085I This instance or install (instance name, where
applicable: "DB2") uses "64" bits and DB2 code release "SQL10012"
with level identifier "0203010E".
Informational tokens are "DB2 v10.1.200.238", "s121127", "IP23389",
and Fix Pack "2".
Product is installed at "F:IBMSQLLIB" with DB2 Copy Name
"DB2COPY1".
https://ibm.biz/BdR7Lp

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Versions – IBM Security Directory Integrator
● cd F:IBMTDIbin
● applyUpdates.bat
-queryreg
https://ibm.biz/BdR7L3
Information from .registry file in:
F:IBMTDI
Edition: Identity
Level: 7.1.0.7
License: None
Fixes Applied
=-=-=-=-=-=-=
TDI-7.1-FP0007(7.1.0.0)
Components Installed
=-=-=-=-=-=-=-=-=-=
BASE
-TDI-7.1-FP0007
SERVER
-TDI-7.1-FP0007
CE
-TDI-7.1-FP0007

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Versions – Databases
Mark Myers: Connections Db Schema Versions
Connections App: Profiles
BD: PEOPLEDB
Table: SNPROF_SCHEMA
Connections v4.0 BASE: 33
Connections v4.0 CR1: 33
Connections v4.5 BASE: 36
...
https://ibm.biz/BdR79s

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Navigation
● Plan Ahead
– Hostnames
– BP: DNS
– BP: Port Check
– BP: Load Balancers
● Fileshares
● DB2
● LDAP
● IBM Installation Manager
● IBM HTTP Server
● On the Client
● Q & A
● Links and Backup-Slides

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Network - Hostnames
● Define all hostnames up front
– Only fully quallified hostnames (FQHN, eg. connections.example.com)
– No “flat” names or WINS name resolution
● Install with names for each service, even when on same machine
– Especially DB2, LDAP and Fileserver
● Verify, that all hostnames resolve
– on all servers
– on all test clients
– nslookup, dig and ping are your friend

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Network – BP DNS
If the DNS is not working,
if you can't resolve
hostnames properly,
STOP!

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Network – BP Port Check
● Of course, it is never the
network, but …
● telnet is your friend
● Test connectivity to LDAP,
SMTP, DB2, IHS, …
● Available everywhere
telnet mail.example.com 25
220 mail.example.com ESMTP Service
(IBM Domino Release 9.0.1 HF402)
ready at Thu, 12 Jun 2014 12:36:41
-0500
telnet dominoldap.example.com 389

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Network – BP Load Balancers
● Be wary of Round Robin DNS
● Install and test Connections first
● Introduce Load Balancers, … once Connections works fine
● Connections Cluster
– Debug with only one cluster partner started
– Reproduce issues seperatly on both cluster partners
– Fix on one cluster partner, sync, test other partner

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Navigation
● Plan Ahead
● Fileshares
– BP: Shared content store
– BP: Username & Password
● DB2
● LDAP
● IBM HTTP Server
● On the Client
● Q & A

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Network – BP Shared Content Store
● Always reference the “Shared Content Store” via Universal Naming
Convention (UNC) paths
● Do not forget to run WAS as the Domain “fileshare-user”
● Always use a dedicated hostname for the “Shared Content Store”--
share
– even if on the same machine
– a CNAME is sufficient
– helps with a later migration/separation of servers

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Fileshare – Know Your Credentials
● Dedicated Domain User aka.
“fileshare-user”
● Password not allowed to expire!
● Require username and
password before installing
● Test in the GUI by logging in as
the “fileshare-user” and
accessing the Fileshare
● Test via net use
net use X:
ic-share01.example.comic-share
passw0rd /USER:fsuser /PERSISTENT:NO
The command completed successfully.

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Navigation
● Plan Ahead
● Fileshares
● DB2
– BP: Users & Connectivity
– BP: Install & Updates
– BP: Useful DB2 Commands
– BP: IBM Data Studio
– BP: Backup & Restore
● LDAP
● IBM HTTP Server
● On the Client
● Q & A

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DB2 – BP Users
● You need at least “db2admin”
and “lcuser”
● Password not allowed to expire
● Character restrictions
● Require usernames and
passwords before installing
● Always use a dedicated
hostname, even when installing
on one host

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DB2 – BP Connectivity
● Restart Connections if DB2 was
down
● Test via IBM Data Studio
● Test via db2 command line
● Test via Telnet
telnet db2.example.com 50000
● Test via Websphere ICS

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DB2 – Fixpacks
https://ibm.biz/BdRWHJ

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DB2 BP: Connections Scripts
● ALWAYS run the DB2 database creation scripts or Wizards as
db2admin and not as Administrator

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DB2 – Useful DB2 Commands
● List databases
db2 LIST DATABASE DIRECTORY
● Connect to database
db2 connect to PEOPLEDB user db2admin using passw0rd
● List tables of a database
db2 list tables for all

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DB2 – IBM Data Studio
● IBM Data Studio Client “replaces” DB2 Control Center
● Eclipse based
● Installs via Installation Manager
● Make sure you download the full product images
https://ibm.biz/BdR76w

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DB2 Backup (and Restore)
● Valdemar Lemche: DB2 backup scripts
...
DB2 BACKUP DATABASE HOMEPAGE TO "D:BackupDB2" WITH 2 BUFFERS
BUFFER 1024 PARALLELISM 1 WITHOUT PROMPTING
...
db2 restore database HOMEPAGE from "D:BackupDB2" REPLACE
EXISTING WITHOUT ROLLING FORWARD
https://ibm.biz/BdRWMT

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Navigation
● Plan Ahead
● Fileshares
● DB2
● LDAP
– Prerequisites
– LDAP Browser
– BP: Do's And Don't's
– BP: Webseal
● IBM HTTP Server
● On the Client
● Q & A

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LDAP - Prerequisites
● You need a “bind” user and a
password, if no anonymous
access
● Password not allowed to expire
● Know your BASE DN
● Know your Search filters
● Know your login fields
● Require these infos
before installing
● Test connectivity from every
server
telnet dominoldap.example.com 389

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LDAP - Browser
● Apache Directory Studio
● Softerra LDAP Browser
● LDAP Browser in ISC
● LDAP Browser inside TDI
● Use Wireshark to read LDAP
● (command line ldap)

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LDAP - Disabling global security in WAS
WSAS_inst_root/profiles/node_profile/config/cells/cellname/security.xml
WSAS_inst_root/profiles/dmgr_profile/config/cells/cellname/security.xml
● Open each security.xml file and search for the very first occurrence of
enabled="true" inside the <security:> tag
● Change enabled="true" to enabled="false", then save the file
● Restart the Deployment Manager, the nodegent and the Application
Servers, in that order.
● If are receiving security errors when trying to stop the WebSphere
processes, then you will need to manually stop the Java processes.
https://ibm.biz/BdR7U5

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LDAP – Domino And Complex Filters
● CCM and Cognos integration
fails to look up users in
environments using Domino
LDAP with complex LDAP
search filters
● Contact Domino Support to
obtain a Hotfix for SPR
CAHT959LQG for your specific
Domino version
https://ibm.biz/BdR7UT

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LDAP - Mismatch of realms
● com.ibm.websphere.security.auth.WSLoginFailedException: The user
is from a foreign realm, websealldap.example.com:389, and this
foreign realm is not trusted. Current realm is
defaultWIMFileBasedRealm
● Change the Realm Name from
“defaultWIMFileBasedRealm” to
“websealldap.example.com:389”

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Navigation
● Plan Ahead
● Fileshares
● DB2
● LDAP
– BP: Location, Location, Location
– BP: Debugging/Tracing
– BP: Backup config
– BP: Houskeeping
● IBM HTTP Server
● On the Client
● Q & A

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WAS – Location, Location
● app_server_root – WAS installation directory
– eg. F:IBMWebSphereAppServer
● profile_root – WAS profile/ Deployment Manager profile directory
– eg. F:IBMWebSphereAppServerprofilesprofile_name
● log_root – path under which to store log files for your WAS profile
– eg. F:IBMWebSphereAppServerprofilesprofile_nameserver_name
● connections_root – IBM Connections installation directory
– eg. F:IBMConnections
https://ibm.biz/BdRWXU

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WAS – Location, Location, Location
● SystemOut.log
● SystemErr.log
● trace.log
● StartServer.log
● stopServer.log
● ConnectionsCluster_server.pid

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WAS – Tracing Levels and Targets
https://ibm.biz/BdRWXW
Trace option Output file
all trace.log
finest or debug trace.log
finer or entryExit trace.log
fine or event trace.log
detail SystemOut.log
config trace.log and SystemOut.log
info trace.log and SystemOut.log
audit trace.log and SystemOut.log
warning trace.log and SystemOut.log
severe or error trace.log and SystemOut.log
fatal trace.log and SystemOut.log
off trace.log and SystemOut.log

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WAS – Debugging Connections
● Debugging/Trace strings are provided for all Connections Components
● Part of the “Must Gather” aka. “Collect Data” Technotes
● Consist of lines like:
– Component Trace:
● *=info: com.ibm.lotus.connections.search.index.sand.*=all:
com.ibm.lotus.connections.search.admin.index.impl.*=all:
com.ibm.lotus.connections.search.*=all
– Search Only:
● *=info:com.ibm.lotus.connections.dashboard.search.parser.utils.*=finest:
com.ibm.lotus.connections.dashboard.search.parser.SeedlistIterator=finest:
com.ibm.lotus.connections.dashboard.search.index.impl.*=finest

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WAS – Collecting Data for Connections 4.5
● Profiles: https://ibm.biz/BdRWHF
● Search: https://ibm.biz/BdRWHE
● Files: https://ibm.biz/BdRWHX
● Blogs: https://ibm.biz/BdRWHH
● Activities: https://ibm.biz/BdRWH4
● Forums: https://ibm.biz/BdRWHj
● Wikis: https://ibm.biz/BdRWHZ
● News: https://ibm.biz/BdRWH2
● Waltz,Sonata: https://ibm.biz/BdRW8h
● Communities:
https://ibm.biz/BdRWHs
● Bookmarks:
https://ibm.biz/BdRWHi
● Homepage:
https://ibm.biz/BdRWHr
● Cognos/Metrics:
https://ibm.biz/BdRWHz
● CCM/Filenet:
https://ibm.biz/BdRWHY

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WAS – How To Enable Debug/Trace
● Log in to the IBM WebSphere
Application Server (WAS)
administration console using an
administrator ID
● Go to Troubleshooting →
Logs and Trace →
Logging and Tracing →
Server 1 (or the server the
Connections Application is
installed on) →
Diagnostic Trace Server →
Change Log Detail Levels

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WAS – Backup Configuration
● Always backup before making configuration changes
● From the deployment manager bin directory run the backupconfig(.sh)
– Backupconfig c:backupsgdbackup.zip –nostop
● The backup will be a zip file,
● The –nostop command prevents backupconfig from stopping the deployment manager
before running
– Restoreconfig c:backupsgdbackup.zip
● Restore once you have stopped the server
● See “Connect 2014 BP304: What We Wish We Had Known: Becoming an IBM
Connections Administrator” by Gabriella Davis and Paul Mooney for Details
https://ibm.biz/BdRWHq

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WAS – BP: If Nothing Syncs ...
syncnode.bat is your friend in need
syncNode <deploymgr host> <deploymgr port> [options]
syncNode ssc.example.com 8879 -username wasadmin -password pass0rd
https://ibm.biz/BdRWHy

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WAS – Ports Of Call
● All ports of all servers can be
looked up in the ISC
● Go to Servers → Server Types
→ Websphere Application
Servers → Select the server to
check → Communications →
Ports
● Deployment manager ports can
be found in the ISC at System
administration → Deployment
manager → Ports

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WAS – BP: Modify Configuration
● NEVER manually edit an XML configuration file, always use wsadmin
which verifies the XML structure as it’s checked back in
● wsadmin –lang jython –username wasadmin –password passw0rd
● execfile(“connectionsConfig.py”)
● Checkout:
LCConfigService.checkOutConfig(“F:/IBM/TMP”,AdminControl.getCell())
● Checkin (and validation) after edit:
LCConfigService.checkInConfig()
https://ibm.biz/BdRWHS

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WAS – Best Practices
● Install “plain” and get everything to work, then active SPNEGO, …
● Sometimes, you have to do things twice.
– As demonstrated by @socialshazza in https://ibm.biz/BdRWHv
● “If in doubt at any point that something isn't working. Restart
EVERYTHING. Websphere does like a good restart.”
– Gab Davis in https://ibm.biz/BdRWHm

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Navigation
● Plan Ahead
● Fileshares
● DB2
● LDAP
● IBM HTTP Server
– BP: Rewrite Logging
– BP: Rotating Logs
– BP: plugin-cfg.xml
– BP: TLS certificates
● On the Client
● Q & A

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IHS – Rewrite Logging
● Needed for Reverse Proxy setups but can be tricky
● Turn on Rewrite logging in the httpd.conf:
– RewriteLogLevel 3
– RewriteLog "/usr/local/var/apache/logs/rewrite.log"
[example.com/sid#80077333][rid#800b7a33/initial] (2) init rewrite engine with
requested uri /press/wp-comments-post.php
[example.com/sid#80077333][rid#800b7a33/initial] (2) rewrite /press/wp-comments-
post.php -> http://64.246.32.000/
[example.com/sid#80077333][rid#800b7a33/initial] (2) explicitly forcing redirect with
http://64.246.32.000/
[example.com/sid#80077333][rid#800b7a33/initial] (1) escaping http://64.246.32.000/
for redirect
[example.com/sid#80077333][rid#800b7a33/initial] (1) redirect to http://64.246.32.000/
[REDIRECT/301]
https://ibm.biz/BdRWHK

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IHS – Rotating Logs
● rotatelogs works in conjunction with Apache's piped logfile feature
● rotatelogs is part of IHS
● Supports rotation based on a time interval or maximum size of the log.
● daily rotating logs via http.conf:
– CustomLog "|/opt/ibm/HTTPServer/bin/rotatelogs /var/log/ihs/access_log.%Y.
%m.%d 86400" common
– ErrorLog "|/opt/ibm/HTTPServer/bin/rotatelogs /var/log/ihs/error_log.%Y.%m.
%d 86400"

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IHS – Plugin Configuration
● Make sure your
plugin-cfg.xml
is deployed to
the “correct”
directory,
used by IHS

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IHS – Certificates
If you are using TLS certificates,
create a calender entry at least one week before the
certificate expires,
to remind you to renew it.

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Navigation
● Plan Ahead
● Fileshares
● DB2
● LDAP
● IBM HTTP Server
– Log Location
– Dry Run
– Keep Temp Files
– BP: Lock file
● On the Client
● Q & A

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TDI – Log File Location
● Depends on the location of your
TDISOL directory
● eg.:
F:IBMWizardsTDIPopulation
winTDIlogs

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TDI – Trace Strings
● TDISOLprofiles_tdi.properties
– source_ldap_debug=true
– tds_changelog_debug=true
– sync_updates_clean_temp_files= false
● TDISOLwinetclog4j.properties directory:
– look for
● log4j.rootCategory=INFO, Default
– change it to
● log4j.rootCategory=DEBUG, Default

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TDI – Helpful Settings
● TDISOLprofiles_tdi.properties
– sync_updates_show_summary_only=true
“dry run”, only show changes, do not execute them
– sync_updates_clean_temp_files=false
keep working files, useful for debugging

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TDI – BP: .lock File
● Gets created by sync_all_dns.bat
● Prevents starts while other sync scripts are still running
● Causes “Profiles do not get updated” calls
– Backup shuts down server, scheduled sync_all_dns.bat does not finish
– sync_all_dns.lck prevents script from running from then on
● Fix
– Schedule clearLock.bat accordingly (ugly hack)
– Monitor for existence of sync_all_dns.lck and fix cause

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Navigation
● Plan Ahead
● Fileshares
● DB2
● LDAP
● IBM HTTP Server
– Language
– ESR, ECUREP
– BP for opening a PMR
● Q & A

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IBM Support – General Information
● Whenever using IBM software, a customer should buy „Subscription &
Support“ aka „Maintenance“ (usually on a yearly basis)
● S&S allows you to receive and use software updates and fixes
● S&S allows you to contact IBM support (no limit on the contacts) for
– Reporting software defects, asking for a workaround or fix
– Reporting enhancement requests
– Usage Support
● No extra (per call) costs for contacting support

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IBM Support – What is a PMR?
● IBM tracks support calls in PMRs
● A PMR is basically a help desk ticket number
● You can report only a single problem per PMR because a PMR is
always assigned to a single team
● With Connections, Support finds the right team for you

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IBM Support – Language
● Write PMR description in English
– Saves on translation via 1st
Level Support, faster roundtrips
● Supply English logs, if possible
● Change Install/UI/Log language to English:
– IBM Installation Manager: https://ibm.biz/BdRWHG
– DB2: https://ibm.biz/BdRWHn
– TDI: https://ibm.biz/BdRWHe /HT @m0urs
– WAS: https://ibm.biz/BdRWHp

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IBM Support – How To Open A PMR
● By phone
– Not recommended!
– mistyped email address or misunderstood phone number
– PMR may exist but IBM support can't contact you
● On the Web
– http://www.ibm.com/software/support
– Select Software product
– Give a description of the problem
– Select a Severity of the problem
● Sev 1 for highest prio to Sev 3 for minor problem with no urgency

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IBM Support – BP PMR Handling
● If you receive an email from support, make sure to reply to the ticket
system as well
– lotus_support@ecurep.ibm.com for ICS products
– A PMR has a status, if you don't reply this way, the PMR will stay in status
„waiting for customer feedback“ and will not appear on a todo list and will not
be catched by superisors if your analyst is out sick
● If you need assistance outside business hours, update the PMR AND
give IBM a phone call asking for 7x24 assistance

© 2012 IBM
Corporation
Q & A
Martin Leyrer
IBM Collaboration Solutions IT-Specialist with IBM Austria
IBM e-mail: martin.leyrer@at.ibm.com
E-mail: leyrer@gmail.com
Twitter: http://www.twitter.com/leyrer
Facebook: https://www.facebook.com/leyrer
Blog: http://www.leyon.at
LinkedIn: http://at.linkedin.com/in/leyrer
Martin Leyrer
ICS IT-Specialist
Mail: martin.leyrer@at.ibm.com
Phone: +43 664 618 6826
Martin Leyrer
ICS IT-Specialist
Mail: martin.leyrer@at.ibm.com
Phone: +43 664 618 6826

© 2012 IBM
Corporation
IBM Support – Link Collection
● IBM Support Handbook
http://www14.software.ibm.com/webapp/set2/sas/f/handbook/home.htm
● Accelerated Value Program
http://www-01.ibm.com/software/support/acceleratedvalue/
● IBM Lotus Software Security Bulletins
http://www.ibm.com/developerworks/lotus/security/
● IBM Support: Fix Central
http://www-933.ibm.com/support/fixcentral/
● ECUREP data upload
http://www-05.ibm.com/de/support/ecurep/send.html

© 2012 IBM
Corporation
Picture references
● Lemur catta running
http://commons.wikimedia.org/wiki/File:Lemur_catta_-_tail_length_01.jp
● Alien head
http://commons.wikimedia.org/wiki/File:Alien_head.jpg#file
● Tea Seave
http://commons.wikimedia.org/wiki/File:Tea_Sieve.jpg
● Search User Icon
http://www.iconhot.com/icon/bunch-cool-bluish-icons/search-user-2.htm

© 2012 IBM
Corporation
Links
● Notepad++ https://ibm.biz/BdRWSd
● gVim https://ibm.biz/BdRWSx
● Baretail https://ibm.biz/BdRWSF
● Tail for Win32 (command line) https://ibm.biz/BdRWSH
● TailMe https://ibm.biz/BdRWS4
● tail.exe @ Windows Server 2003 Resource Kit Tools
https://ibm.biz/BdRWSj

© 2012 IBM
Corporation
Navigation
● Plan Ahead
● Fileshares
● DB2
● LDAP
● IBM Installation Manager
– BP: Location, Location, Location
– BP: Settings
● IBM HTTP Server
● On the Client
● Q & A

© 2012 IBM
Corporation
Installation Manager – Location, Location, Location
● Installation logs
– Windows Server 2008 (root)
● C:ProgramDataIBMInstallation
Managerlogs
– Windows Server 2008 (non-root)
● C:Users<user>AppDataRoaming
IBMInstallation Managerlogs
– Linux & Unix (root)
● /var/ibm/InstallationManager/logs
– Linux & Unix (non-root)
● /<user>/var/ibm/InstallationManager
● AgentDataLocation
– data that is associated with an
application
– includes the state and history of
operations
– Paths as listed to the left without
the “logs” ;)
https://ibm.biz/BdRWXu

© 2012 IBM
Corporation
Installation Manager - Settings
● Disable Passport Advantage
– File → Preferences
– Passport Advantage
– Uncheck option
● Keep installed packages around

Social Conndections VI -- Debugging IBM Connections During Install And Operation

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