1. Phone Call Recording
ASRAVOICE
Asravoice Quality & Performance Management Solution
Asravoice Phone Call Recording
Evaluate
Live Monitoring
Wall Board
Screen Capture
Speech Analytics
Work Force Management
Gives Sound Protection to your Business!!!
Event Log
Storage
Status
Online Listening Settings
Recording
Channel
8
50%
Total Messages in Queue
Help
Evaluation
User List
Reports
Welcome to ASRAVOICE
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2. This cannot be denied that call recording is now becoming increasingly critical to
help businesses of all sizes meet legal and compliance requirements or to improve
the level of service they offer to their customers. Asravoice’s Call Recording
Solution offers proven cost-effective technologies to help businesses – from
smaller enterprises to multinational corporations with offices all across the
globe – meet their call recording objectives without a glitch, while at the same time
helping them to maintain the highest standards of security at all times.
DIGITAL RECORDING
Digitally record voice calls, following
organizational policies that work best
for you.
SEARCH AND PLAYBACK
Easily jump to the precise conversation
or group of calls that interest you with
Asravoice laser-focused search
features.
RESPONSIVE SCREEN
Responsive Screen provides an optimal
viewing experience—easy reading and
navigation with a minimum of resizing,
panning, and scrolling—across a wide
range of devices (from mobile phones to
desktop computer monitors).
SCORING MADE SIMPLE
Annotate recordings while you listen to
them, or score them using our state-of-
the art Asravoice Evaluation software
add-on. Save calls as a compressed
sound file for quick and easy file
sharing.
EFFICIENT REPORTING
Generate reports based on your
required criteria, save them on your
hard drive or export them for further
manipulation.
METRO UI
Each Screen designed according to your
unique requirements for added
efficiency, with Windows Intuitive
METRO UI that enables clear identifica-
tion and visibility of your required infor-
mation.
SEAMLESS INTEGRATION
Easily integrates with a wide range of
Call Center, UC platforms, and deploy-
ment environments, ensuring compat-
ibility with existing
environments.
GUARANTEED SECURITY
256 Bit AES Encryption for both audio
and screen capture recordings for
compliance recording, SSL/HTTPS
protected login over Internet, water-
mark security and complete audit trail
of the user activity and system events
log make security breaches a thing of
the past.
SCALABILTY
Asravoice Call Recording efficiently
allows you to accommodate rapid
organizational growth by enabling you
to scale up to an unlimited number of
stations easily and without a glitch.
Record, Monitor and Control in Real Time
Improve Responsiveness and Alertness
Improve Efficiency and Performance
Evaluate and Appraise
Listen and Advice
Watch and Improve
Record and Train
Resolve Disputes
Protect your Business Secrets
Record and Prove
Analyze and Report
Evaluate Liability
Compare and Decide
Curtail Lawsuit Threats
Simplifying Quality & Perfomance Management ...
ASRAVOICE CALL RECORDING
Smartest Technology at work for you
Use with Asravoice
Evaluation
Available as Add-on, Asravoice Evaluation
software provides additional features
especially designed to evaluate and
enhance employee performance on the job.
Intuitive way to evaluate and score perfor-
mance.
Directly evaluate conversations.
Includes live call evaluation support.
Built-in evaluation form building tool.
Indispensable E-learning tool
Comprehensive evaluations reporting
tool.
How Do You Benefit? KEY FEATURESHow Do You Benefit?
3. Avaya Definity 2/4 w, S8300,S8500,S8700, IP Office, One X, Merlin Magic etc
Cisco Call Manager, Call Manager Express
Alcatel-Lucent OXO, OXE, OmniPCX 4200/4400
Siemens Hipath 3000/4000/DX, Hicom 100E/150E/300E/330E
Aastra Ascotel intelligate 300, NexSpan XS, SIP
Bosch Integral 3, 5D, 55D
Ericsson MD150/ MD110 / MX-one / 700
NEC SV7000, SV8300, SV8500, SIP, Apsila, Aspire, Apex, Electra, Neax etc.
Nortel SL100, Meridian, Norstar, Norstar BCM, DMS-100 etc
Panasonic TDA/TDE 50/100/200/600 and KX-DT, KX-NCP 500 etc
Samsung DCS-828, iDCS500p, Inforex, Officeserve 7200
Shoretel IPPBX
Microsoft Lync
Simplifying Quality & Perfomance Management ...
VOICE PLATFORMS SUPPORTED
SUPPORTED INTERFACES
TECHNICAL SPECIFICATIONS
Single Server Solution
Supports small and medium enterprise,
with support for up to 264 agents and
stations. Stay one step ahead of your
competition with a cost-effective call
recording solution completely custom-
ized with the combinations of screen
capture, agent evaluation, speech
analytics and workforce management
that best suit your organization - on a
single server.
Multiple Server Solution
Best suited for larger enterprises with
scalable and distributed environment
and support for hundred of ports.
Manage multi-site deployments
efficiently and securely, scaling user
functions across multiple synchronized
servers managed from a central location,
using the setup that best suits your
business environment.
A variety of Digital PBX, Hybrid PBX, IP
PBX or Soft PBX are supported from
many different brands.
Apart from integration with branded
PBX systems, Asravoice also offers
interfaces for Passive Recording of
Analog Trunks and Extensions, Digital
Trunks such as ISDN-PRI (E1/T1),
ISDN-BRI, IP Trunks, IP Extensions,
and SIP Trunks/ Extensions and radio
communication recording.
Asravoice Call Recording consists of a Windows 2008 or Windows 2003 Server
OS, with MS SQL Express or SQL server 2008. OTS PCs for IP recording or industrial
class machines with multiple PCI slots for passive tapping. External NAS, SAN
support, built-in archival system using hard disk and DVD drive. RAID 1 or RAID 5
configured internal hard drive, and a complimentary API for integration with third
party applications.
DEPLOYMENT MODELS
4. www.asravoice.com
47378, Westwood Place,
Sterling, Virginia 20165 USA
Phone : +1.571.303.1213
sales@softechebs.com
www.softechebs.com
Phone Call Recording
ASRAVOICE
Simplifying Quality & Perfomance Management ...
Asravoice Phone Call Recording solution is compliant with most
industry standards. Designed for optimum performance, and
tested in the harshest of environments, this system is designed
for industries such as Air Field deployments, ATCs, Mobile Radar
Stations where there is no margin for error.
With a full suite of software, Asravoice is the most versatile and
complete call recording solution in the market, best suited for
diverse businesses including financial institutions, call centers,
healthcare, hospitality, travel services, utility services agencies,
governments, insurance , transportation services and distribu-
tion services among several others.