Vee Technologies provides revenue cycle management services with over 500 years of collective experience, far exceeding the experience of most competitors. It offers dedicated account teams, a 24/7 work model with teams in different time zones, and a maximum 30 minute response time to client queries. Vee has its own coding school and university to train employees and ensure scalability, along with stringent quality standards and compliance certifications. It emphasizes accountability, compliance, and low attrition rates compared to competitors through performance-linked compensation.
Pre-Con Education: Building Basic ITSM Workflows in CA Service Management
Revenue_Cycle_Management
1. 24x7
Vee Technologies
Competitors
1
500+
years of Collective
experience - RCM services
Only 5%
competitors match
Vee's experience
2
Every customer is a valued customer irrespective of size.
3
1. Exhaustive database of AR
Scenarios enables Vee's team
better seggregation of accounts
for quick collections.
2. This reduces follow up time with
Insurance Carriers and expedites
reimbursements.
1. AR Analysis and Follow up
typically done during on-site
business hours.
4
Daily / Weekly / Monthly /
Quarterly Reporting
5
Complete Visibility into Operations - 24X7
8
Scalability of Operations
1. Vee Technologies owns an
Unversity which serves ready
pool of talent.
2. This present no constraints on
scalability of operations
1. Entirely dependent on
resources from market
and competitors.
2. This imposes constraints on
scalability of operations
9
Coding School
1. Vee Technologies owns a
Coding school attached to
university with
AHIMA & AAPC curriculums.
2. This present no constraints on
scalability of operations in view
of ICD-10 migrations.
1. Entirely dependent on
resources from market
and competitors.
2. This imposes constraints
on scalability of operations
10
Quaility / Compliance
Quaility Management System
in compliance with
ISO9001:2008
standards. Processes defined
as per six sigma principles
Very few match Vee's
capabilities
Training
Independent function in the
Organization
1. Entry level Training Programs
2. Refresher programs for Skill
enhancement
3. Stringent Evaluation methods
4. Continuing Education sessions
based on HFMA & HBMA courses
12
Service Accountability
1. Each team member is
accountable to the delivery
as per and above
the service levels.
2. Accountability established
via - performance linked
compensation
3. This controls attrition and
knowledge drain - 13% attrition
rate as compared to current
industry standard which is in
the range of 22-25%
1. Very few follows this methods.
However not observed to
be successful in
maintaining the same.
2. Results in higher
attrition rates
[Analysis performed during off-shore day time and
follow up done duringon-site business hours - real
24x7 service to Vee's customers]
Account specific
dedicated teams
1 Account specific
dedicated SPOC
2 Engagement of
On-site - Off-shore
model for prompt
and better services3 Maximum response
time to client
queries - 30 min4
Vee Technologies
Competitors
1 Priorities set as per revenues. 2 Resoruces shared across different accounts. 3 Not strong On-site support.
Vee Technologies Competitors
$$
Daily / Weekly / Monthly /
Quarterly Reporting
Vee Technologies Competitors
1
Vee's workflow management
system depicts work status even to
its customers.
2
Client representatives can view
real time status through secured
access provided to Vee's
workflow solution.
Vee Technologies
Competitors
Only
5%
competitors match
Vee's experience
6
First
off-shore HIPAA Certified
organization.
Present as HIPAA Compliant
but are not certified
7
Vee has its strict internal billing compliance
plan as per the requirements of OIG for
third party billing companies.
Vee team bonded by this
compliance plan
Disciplinary actions initiated
for non-adherance
Very few have internal
compliance plan for billing.
Lack of awareness in
OIG requirements
COMPLIANCEPLAN
2
1
3
2
1
Vee Technologies Competitors
www.veetechnologies.com
ISO
11 Function attached to Operations for
most of the competitors.
Very few have continuing
education sessions based
on HFMA & HBMA courses
3:10