Hospitality Hiring in an Impossible Environment
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Hospitality Hiring in an Impossible Environment
- 1. INSTAWORK 1 Hiring in an Impossible Market
- 2. The Problem 2 “How Tech Companies Disrupted Silicon Valley’s Restaurant Scene” - NYT September 18
- 3. Expensive to Operate 3 • 70,000 square feet of Palo Alto retail and restaurant space were lost to office space from 2008-2015 • Palo Alto lease costs are $7.33 /square foot (up 60% from four years ago)
- 5. 5
- 6. What We’re Seeing • Compensation increases • High turnover • 90-120% for BOH • 50-80% for FOH • Why people are moving • Location/closer job • Money • Schedule flexibility 6
- 7. Hardest Areas • Geos • Peninsula • North Bay & Napa/Sonoma • South Bay/East Bay • SF • Positions • Line Cook • Prep Cook/Dishwasher • Host/Hostess/Reservationist • Sous Chef 7
- 8. Solutions • Growing the labor pool • Cross-training roles • Creative compensation structures (compete with tech companies!) 8
- 9. 9 • Scheduling • Accommodating multiple jobs • Partnering with neighboring restaurants
- 10. Job Posting Tips • Content • Shorter = better • Spanish translation • Include compensation (even a range) • Speed • Stay on top of hiring managers • SMS, phone, then email • Combining stage + interview 10
- 11. INSTAWORK 11 Hiring in an Impossible Market