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How to ensure marcoms reach SMEs Exploring channel preferences
451 buyers of B2B services in UK SMEs interviewed Q:  Below are various methods a prospective supplier might use to engage with potential buyers like you. Thinking about the main products and services you buy in a professional context, please indicate whether each source would be very, quite, not very or not at all effective in gaining your attention Average scores calculated  with weighted importance  (very = 2, quite = 1, not very = -1, not at all = -2) www.circle-research.com/blog
An overview:  SME’s marketing channel preferences Prioritise Handle with care Deploy selectively Think carefully Trade Directories Conf. Speaking Telemarketing Trade Shows Networking Direct Mail Seminars Blogging Tweeting SMS Search Engines Email Marketing Trade Articles Trade Advertising www.circle-research.com/blog
Visit www.circle-research.com/blog  for commentary and interpretation
An analysis by size
The view from:  Sole traders  Trade Directories Conf. Speaking Telemarketing Trade Shows Networking Direct Mail Seminars Blogging Tweeting SMS Search Engines Email Marketing Trade Articles Trade Advertising www.circle-research.com/blog
The view from:  Micro SMEs (1 – 9 employees)  Trade Directories Conf. Speaking Telemarketing Trade Shows Networking Direct Mail Seminars Blogging Tweeting SMS Search Engines Email Marketing Trade Articles Trade Advertising www.circle-research.com/blog
The view from:  Small SMEs (10 – 49 employees)  Trade Directories Conf. Speaking Telemarketing Trade Shows Networking Seminars Blogging Tweeting SMS Search Engines Email Marketing Trade Advertising Trade Articles Direct Mail www.circle-research.com/blog
The view from:  Medium SMEs (50 – 249 employees) Trade Directories Telemarketing Blogging Tweeting SMS Email Marketing Trade Articles Seminars Search Engines Trade Shows Trade Advertising Direct Mail Networking Conf. Speaking www.circle-research.com/blog
An analysis by industry sector
The view from:  ICT Trade Directories Conf. Speaking Telemarketing Trade Shows Networking Seminars Blogging Tweeting SMS Search Engines Trade Advertising Email Marketing Direct Mail Trade Articles www.circle-research.com/blog
The view from:  Financial Services Trade Directories Telemarketing Trade Shows Direct Mail Blogging Tweeting SMS Search Engines Email Marketing Trade Articles Trade Advertising Networking Seminars Conf. Speaking www.circle-research.com/blog
The view from:  Marketing and Media Trade Directories Conf. Speaking Telemarketing Trade Articles Trade Shows Networking Direct Mail Seminars Blogging Tweeting SMS Search Engines Email Marketing Trade Advertising www.circle-research.com/blog
The view from:  Business & Legal Services Trade Directories Conf. Speaking Telemarketing Trade Shows Networking Seminars Blogging Tweeting SMS Search Engines Email Marketing Direct Mail Trade Articles Trade Advertising www.circle-research.com/blog
The view from:  Retail Trade Directories Email Marketing Conf. Speaking Telemarketing Trade Shows Networking Direct Mail Seminars Blogging Tweeting SMS Trade Articles Search Engines Trade Advertising www.circle-research.com/blog
3rd Floor 71 Hopton Street London SE1 9LR  andrew.dalglish@circle-research.com +44 (0) 20 7960 3802 www.circle-research.com

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Marketing to SMEs

  • 1. How to ensure marcoms reach SMEs Exploring channel preferences
  • 2. 451 buyers of B2B services in UK SMEs interviewed Q: Below are various methods a prospective supplier might use to engage with potential buyers like you. Thinking about the main products and services you buy in a professional context, please indicate whether each source would be very, quite, not very or not at all effective in gaining your attention Average scores calculated with weighted importance (very = 2, quite = 1, not very = -1, not at all = -2) www.circle-research.com/blog
  • 3. An overview: SME’s marketing channel preferences Prioritise Handle with care Deploy selectively Think carefully Trade Directories Conf. Speaking Telemarketing Trade Shows Networking Direct Mail Seminars Blogging Tweeting SMS Search Engines Email Marketing Trade Articles Trade Advertising www.circle-research.com/blog
  • 4. Visit www.circle-research.com/blog for commentary and interpretation
  • 6. The view from: Sole traders Trade Directories Conf. Speaking Telemarketing Trade Shows Networking Direct Mail Seminars Blogging Tweeting SMS Search Engines Email Marketing Trade Articles Trade Advertising www.circle-research.com/blog
  • 7. The view from: Micro SMEs (1 – 9 employees) Trade Directories Conf. Speaking Telemarketing Trade Shows Networking Direct Mail Seminars Blogging Tweeting SMS Search Engines Email Marketing Trade Articles Trade Advertising www.circle-research.com/blog
  • 8. The view from: Small SMEs (10 – 49 employees) Trade Directories Conf. Speaking Telemarketing Trade Shows Networking Seminars Blogging Tweeting SMS Search Engines Email Marketing Trade Advertising Trade Articles Direct Mail www.circle-research.com/blog
  • 9. The view from: Medium SMEs (50 – 249 employees) Trade Directories Telemarketing Blogging Tweeting SMS Email Marketing Trade Articles Seminars Search Engines Trade Shows Trade Advertising Direct Mail Networking Conf. Speaking www.circle-research.com/blog
  • 10. An analysis by industry sector
  • 11. The view from: ICT Trade Directories Conf. Speaking Telemarketing Trade Shows Networking Seminars Blogging Tweeting SMS Search Engines Trade Advertising Email Marketing Direct Mail Trade Articles www.circle-research.com/blog
  • 12. The view from: Financial Services Trade Directories Telemarketing Trade Shows Direct Mail Blogging Tweeting SMS Search Engines Email Marketing Trade Articles Trade Advertising Networking Seminars Conf. Speaking www.circle-research.com/blog
  • 13. The view from: Marketing and Media Trade Directories Conf. Speaking Telemarketing Trade Articles Trade Shows Networking Direct Mail Seminars Blogging Tweeting SMS Search Engines Email Marketing Trade Advertising www.circle-research.com/blog
  • 14. The view from: Business & Legal Services Trade Directories Conf. Speaking Telemarketing Trade Shows Networking Seminars Blogging Tweeting SMS Search Engines Email Marketing Direct Mail Trade Articles Trade Advertising www.circle-research.com/blog
  • 15. The view from: Retail Trade Directories Email Marketing Conf. Speaking Telemarketing Trade Shows Networking Direct Mail Seminars Blogging Tweeting SMS Trade Articles Search Engines Trade Advertising www.circle-research.com/blog
  • 16. 3rd Floor 71 Hopton Street London SE1 9LR andrew.dalglish@circle-research.com +44 (0) 20 7960 3802 www.circle-research.com