Daitan\'s Services and General Information.

1. Highly Reliable Outsourcing.
Value-Added Services Worldwide.
COMPANY OVERVIEW
COMPANY OVERVIEW
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2. Values Fundamental for a Solid Partnership
• Quality
• Personal, Professional, Corporate responsibility.
• Continuous improvement mindset.
• Exceeding the benchmarks.
• Reliability
• Consistent quality execution.
• Proactive, collaborative philosophy.
• A partner you can rely upon - long-term, strategic.
• Telecom Expertise
• Decades of telecom experience to draw from.
• Understanding your business needs, goals – process driven.
• Big telecom background, start-up mentality.
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3. Solutions Trimmed to Support Your Specific Needs
Globalization (50+ countries expertise) Development
• Product internationalization and localization. • Full systems development (Hardware, Software)
• Country/Customer requirements gathering. • New features development.
• Product gap analysis, adaptation, customization. • Features enhancement.
• Product homologation/certification. • Custom software development.
Sales Support QA
• Support Sales worldwide. • Functional, regression, performance & capacity.
• Customer facing, Presentations. • Usability, stability, security and interoperability.
• Account Management.
• Designing/building product trials and demos.
Sustaining
• SLA-driven bug fixing, patching.
• HW component lifecycle management.
Post Sales
• Deployment: planning, project management,
site survey, equipment/material inventory & Carrier Consulting
reception, I&C, system integration, • Network design/planning.
interconnection testing. • Network analysis/optimization.
• Support: tier 1, 2 and 3, remote & onsite, • Routing/charging optimization.
assisted operation, NOC, customer training. • Product evaluation.
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4. Solid Experience with Carriers/Operators Around the World
©2011 Google –
Dados cartográficos ©2011 Geocentre Consulting, Maplink, TeleAtlas, Whereis®, Sensis Pty Ltd – Termos de Uso
Services/Solutions deployed in 50+ countries
NAR/CALA EMEA APAC
• Anguilla, Argentine, Belize, Bolivia, Brazil, Cayman • Armenia, Belgium, Czech Republic, • China, India, Indonesia,
Islands, Chile, Colombia, Costa Rica, Dominican Ethiopia, France, Germany, Greece, Japan, Korea, Philippines,
Republic, Ecuador, El Salvador, Grenada, Guinea-Bissau, Italy, Netherlands, Thailand
Guadalupe, Guatemala, Honduras, Jamaica, Portugal, Russia, Saudi Arabia, South
Martinique, Mexico, Nicaragua, Panama, Peru, Africa, Spain, Ukraine, United
Puerto Rico, St. Kitts and Nevis, The Bahamas, Kingdom
United States, Uruguay, Venezuela
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5. Solid Experience with Multiple Products and Solutions
Access • DSLAMs, BLCs, CMTSs
Equipment • Remote Access Units, Emergency Standalone Solutions
• BSC/RNCs
• BTS/Node-Bs
Globalization • Softswitches, Media Gateways, Signaling Gateways
Core Equipment
• Application Servers
Sales Support
• SBCs, IP Switches
Development • TDM Switching Systems
• STPs, SCPs
QA • Protocol Converters
• MSCs, HLRs, GGSNs, SGSNs
Post Sales • Operations Support Systems & Tools
EMS, OSS, BSS,
Messaging, VAS • Network Management, Element Management
Sustaining
• Pre and Post-paid Billing
Carrier Consulting • Mediators, SMSCs, MMSCs
• Voice-mail
• Service Creation
IT, Enterprise, • Web Portals
Handheld • PBXs
• Call Center
• Handheld Applications (iPhone, Android, Brew, etc)
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6. Solid Experience with Multiple Technologies
System (Architecture/Sys Eng) NGN Call Processing Web
 IMS  H.323, H.248/MEGACO  Call Control, Call Routing  J2EE, AJAX, Servlets, Portlets
 Call Agent / Softswitch  SIP, SIP-T  Charging/Billing  HTML, JSP, ASP, PHP
 Media Gateway, Signaling Gateway  MGCP/NCS  E911  Web Services (SOAP, WSDL,
 Media Server  SIGTRAN (IUA, M2UA, M3UA, etc.)  CALEA, Lawful UDDI)
 Session Border Controller  RTP/RTCP Interception  XML, JSON, VXML
 Enhanced Services Platform  CORBA
(click-to-call, click-to-conf) Legacy  Database
Security
 IP (Switch, Router)  V5.2, GR-303  Web/Application Server
 IPSec, SSL (Weblogic, WebSphere)
 Cable Telephony  ITU-T/ANSI SS7, INAP/IN/AIN
 VPN, Firewall, NAT  STMP, IMAP/POP3
 TDM Switch (Class 4, Class 5)  ISDN PRI/BRI
 Cryptography  Skype, GoogleTalk API
 Wireless, CDMA, TDMA, GSM, UMTS, LTE  R1/R2
 Digital Certificate  XMPP, Plaxo API
 VAS (SMS, WAP, MMS, LBS, WNP, LCR)
 Unified Messaging (IM, VM, Email, Fax) Wireless Open APIs
Network Core
 Web/Application Server (SOA)  CDMA, TDMA, GSM  Parlay
 ATM
 Telecom EMS (Fault Mgmt, Quality Mgmt)  IS-41x  JAIN, JTAPI
 MPLS
 Telecom OSS (Provisioning, Order Mgmt)  MAP/CAMEL  Radius/Diameter
 IP Switch
 Telecom BSS (Rating, Billing, Invoicing)  SMPP/MMx
 Pre-paid (Bal. Mgr, Credit Recharger)  HLR/VLR EMS/OSS
 Optical (SONET/SDH)  BREW, J2ME  GUI
 ATM  Wi-Fi, WiMAX  Interfaces (SNMP, XML)
 MPLS  Bluetooth  Alarm Correlation
Software DSP Hardware
 C, C++, Java, COM, DCOM, .net, C#  VoIP (G.711, G.729), Wireless, Video Codecs  Processor, DSP, FPGA
 Multithreading, Logging, Simulation  DTMF/MF, Announc. Machine, Conference  Etherswitch, Ethernet Interface (Fast, GigE)
 Software Instrumentation  Modem  Optical Interface (OC-3, STM-1, etc.)
 Unix, Linux, Windows, RTOS (e.g., VxWorks)  Text-to-Speech, Speech Recognition  TDM Switch, TDM Interface (E1, T1, DS-3)
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7. Customers – From Start-ups to Multibillion Corporations
Cedar Point Communications “Daitan served as an integral supplier to Cedar Point, providing software development and application
engineering services. The latter was particularly significant developing and supporting the CALA region through strong industry/market
segment knowledge, albeit their base of expertise is global in reach. Their integrity, skill profile, attention to detail and performance to
schedule was superb and invaluable to the market growth and success of Cedar Point. A true partnership in every sense of the term!” Len
Hayes, Executive Vice President, Operations
GENBAND “Daitan attention to on-time, quality deliverables has exceeded our expectations. Ironically, the first project we tasked the Daitan
team with was not a “lay up”. Not only did they deliver on the quality but ahead of schedule.” Charlie Vogt, President & CEO
Genesyis (an Alcatel-Lucent company) “We have delivered a complex project in a big operator, where we had to execute many activities such
as development of reports, installation of servers and applications, solutions monitoring. For these activities, we had Daitan's resources
working with commitment and knowledge. For sure, Daitan's team contributed to deliver this complex project.” Júlio Hayakawa, District
Manager – TSG Genesys Brazil PS
Metaswitch Networks “We have been working with Daitan for some years now and have an excellent working relationship. The Daitan team
has great depth of telecom experience, and I can speak very highly of their professionalism and responsiveness. I strongly recommend
them.” Graeme MacArthur, Executive Vice-President
Occam Networks/Calix “When I began my search for a software quality assurance team, it was clear that Daitan significantly outperformed
their competition and they were the obvious choice. I am extremely pleased with the quality team that Daitan has provided and plan to
continue the relationship well in to the future.” Aaron Withrow, Director, Test Engineering
Tellabs “Along with Daitan we have done excellent projects in Professional Services, given the high level of commitment to deadlines and
quality of professional resources that we have worked with. We believe this partnership as strategic to face challenges of growth for Tellabs
Professional Services in Latin America.” Marçal Santos, Sr. Manager for Professional Services, Latin America and Caribean
“We decided to partner with Daitan due to their commitment to timely deliveries as well as their deep experience in delivering telecom/IT
solutions/applications over the past 20 years. Daitan quickly stepped-in, ramped up seasoned resources and were able to successfully execute
on systems engineering, quality software development and necessary QA initiatives, allowing us to not only meet, but exceed our
expectations.” Ramani Narayan (“Nara”), Co-Founder and former VP of Engineering, Ribbit
“As the CEO of two telecommunications start-ups, I’ve worked with Daitan for both outsourced software engineering services, as well as post-
installation global customer support. Daitan have shown to be both innovative and flexible, which in this quickly changing world of
communications is critical to be successful.” Ted Griggs, Silicon Valley Entrepreneur, former CEO of Ribbit and CTO Voice of BT
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8. Work Environment Conducive to Productivity, Quality, Retention
• Healthy, career focused, efficient, and enjoyable
work environment.
• Employee programs for team building,
socializing, and training.
• Positive working environment passes onto our
customers productivity, quality, and passionate
teams.
• Demonstrated by a low 3.6% attrition rate.
Attrition Rate
Personnel are Engineers, Masters, Doctors
Personnel owns Equity in the company
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9. Near shore Brazil – Aligned Culture, High Skills, Large Market
• More than beauty and fun, the world’s 5th largest
telecom infrastructure.
• Rich natural resources and a diverse population.
• Highly skilled technology/telecom workforce and
universities.
• Fluency in English and other languages.
• Americas time zone alignment: +1 hour to Eastern
Standard Time.
• Short 10 hour direct flight from East or West Coast.
Most modern and advanced banking system
Exporter of beef, chicken, orange, sugar, coffee, iron ore
Producer of Jets
Producer of footwear
Telecom infrastructure
Market of personal computers
Economy
Producer of motor vehicles
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10. Daitan Group Headquarters / Center of Excellence (Campinas, Brazil)
Daitan Group offices.
Dedicated customer
spaces with keycard
controlled access
Main Entrance –
Guard and Card
Entrance to Mall, controlled
Restaurants
Hotel
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