SlideShare una empresa de Scribd logo
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Power of Personal Appearance
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FACTS
"3 Vs" for Verbal, Vocal & Visual
Source Albert Mehrabian
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Imagine
93% of your message is visual
You cannot NOTCommunicate
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FACTS
7 Seconds to Make a
First Impression
Research from New York
University shows we make 11
major decision about
another in first 7 seconds of
meeting
Forbes Magazine web article 13/2/2011 by Carol Kinsey Goman
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www.bonimpressions.com www.facebook.com/bonimpressions2011
Our ________________ represents Our Company’s
________________! All Employees Must
Reflect The _______________ Message.
Image
Image
same
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IMAGE IMPACT
Change your Image, Change your life
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What is Image Management
• We all carry certain skills, knowledge and intent
• People we meet evaluate us on the basis of what meets their
eyes
• They look for signs that inspires confidence and likeability
Image Management is the art and science of consistently projecting
an appropriate and powerful image
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What Image Management does
• Teaches us to optimally use;
– Clothing
– Grooming
– Etiquette
– Body Language
– Verbal & Vocal Communication skills
to maximize our impact on others.
• Long after a personal, professional or social meeting is over, we
are still remembered and recalled with admiration and purpose
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Our Image Is Our Visual Résume
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ALPHABET OF IMAGE & IMPRESSIONS
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Appearance CommunicationBehavior
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How we interact -
Communication
How we
act -
Behavior
How we
look -
Appearance
Our Image is 3 pronged layer, comprising of;
The ABC of our Image and Impressions
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Appearance
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www.bonimpressions.com www.facebook.com/bonimpressions2011
Behavior
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Behavior Etiquette
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Communication
The most important thing in communication
is hearing what is not being said
- Peter Drucker
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Communication Body Language
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What Image Management does
Combines all aspects of the person - inner self, characteristics,
goals, outer environment, differing roles and occasions when
working towards achieving the appropriate image, which is
beneficial for people and organization
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Why Image Management?
“The way you look directly affects, the way you
think, the way you feel, the way you speak, the
way you act or behave, and then the way
others react or respond to you.”
– Judith Rasband
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People who need Image Management
• Senior Managers and Managers who need
command respect and lead a team
effectively
• Newly promoted Managers who need to
change their Image to suit the new role and
look the part
• Service Industry Professionals whose
primary job function is to offer quality
service to customers
• Sales and Marketing Professionals
• Customer Care Professionals
• Front Line Employees who interact with
customers, colleagues and seniors
• Supervisors who interact with customers ,
juniors and seniors
• Service Industry Professionals whose
primary job function is to offer quality
service to customers
• Managerial level resources who interact
with supervisors and seniors
• Senior Managers who interact with
internal as well as external customers
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Benefits of a good corporate image
• Premium positioning
• Higher customer delight
• Attracts more customers
• Increased business from existing customers
• Helps to command premium pricing
• Increase market share
• Attract favorable media coverage
• Higher returns for investors
• Attracts best talent & improves talent retention
• Lower attrition costs
• Preferred buyer – vendor equation
In short, a good image adds value to every stakeholder
www.bonimpressions.com www.facebook.com/bonimpressions2011
How can we Help
Clients Need
Analysis
Employees
Dress Code
Event Dress
Codes
Corporate
Grooming
Business &
Professional
Etiquette
Professional
Body
Language
Cross Cultural
Sensitization
www.bonimpressions.com www.facebook.com/bonimpressions2011
We work with you to:
• Improve and enhance your employee image
• Increase inter-personal relationship between employees and
clients
• Enhance team work and synergy
• Achieve higher productivity
• Assure feel good factor for all stake holders
• Project matchless professionalism
• Enhance employee confidence and competence
• Develop customer pride in associating with you
www.bonimpressions.com www.facebook.com/bonimpressions2011
Core Offering
•BEHAVIOUR•COMMUNICATION
•APPEARANCE•GROOMING
Professional
Grooming Practices
Skin Care
Make up
Hair
Hygiene
Appropriate
Authentic
Attractive
Affordable Dressing
Power Dressing
Business Etiquette
Social Etiquette
Dinning Etiquette
Cross Cultural
Sensitization
Non Verbal
communication
Body Language
Vocal
Communication
Verbal
Communication
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“Our image is Us in the eyes
and minds of others."
www.bonimpressions.com www.facebook.com/bonimpressions2011
www.bonimpressions.com www.facebook.com/bonimpressions2011
Semco Electric P. Ltd.
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Solicis Lex - Advocates
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Image Of Success – Open Workshop
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Sumances
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Burhani College
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Engineering Your Success - 22 Colleges
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THANK YOU
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