1. INTRODUCTION ONINTRODUCTION ON PERSONALPERSONAL
SKILLS DEVELOPMENTSKILLS DEVELOPMENT
Companies are now become more competitive inCompanies are now become more competitive in
MarketMarket
To Meet this Effectiveness and Up to date is mustTo Meet this Effectiveness and Up to date is must
Technical training of Staff so to develop CompetitionTechnical training of Staff so to develop Competition
and meeting the challenges and for getting promotionand meeting the challenges and for getting promotion
alsoalso
Skills of workers like team skills, communicationSkills of workers like team skills, communication
skills etc are essentialskills etc are essential

2. Team Skills Improvement andTeam Skills Improvement and
Personal Skills DevelopmentPersonal Skills Development
 In Large enterprises now a days individualism doesn’tIn Large enterprises now a days individualism doesn’t
mattermatter
 Team skills working combine with effectiveness andTeam skills working combine with effectiveness and
efficiently are the demand of the dayefficiently are the demand of the day
 Making plans, launching products, meeting competitionMaking plans, launching products, meeting competition

3. A High Performance Contains the belowA High Performance Contains the below
characteristics:characteristics:
 a clear purpose
 empowerment
 relationships and communication
 flexibility
 optimal performance

4. A clear purpose:A clear purpose:
 The Individual or a team member should know:The Individual or a team member should know:
1.What is his Job1.What is his Job
2.What is his goal2.What is his goal
3.What is the collective goal (We can say the enterprise or the3.What is the collective goal (We can say the enterprise or the
master goal or collective goal)master goal or collective goal)
4.What is my obligations4.What is my obligations
5.The thing which I am doing! Is it accordingly to the plan which is5.The thing which I am doing! Is it accordingly to the plan which is
made for achieving the objectives of Enterprise?made for achieving the objectives of Enterprise?

5. EmpowermentEmpowerment
 It discloses that:It discloses that:
 Each individual has a power and knowledge to share soEach individual has a power and knowledge to share so
for the achievement of Enterprise Objectivesfor the achievement of Enterprise Objectives
 So this is the building block of the team that eachSo this is the building block of the team that each
individual contributes it resourcesindividual contributes it resources
 This helps the team to achieve the goalThis helps the team to achieve the goal
effectively,quickly,efficiently and smartly!!!!effectively,quickly,efficiently and smartly!!!!

7. Relationships and communications:Relationships and communications:
 For solving individual and group defects and problemsFor solving individual and group defects and problems
 In this way They have a good understanding of each otherIn this way They have a good understanding of each other
 In hierarchical structure of Enterprise this mode of high performanceIn hierarchical structure of Enterprise this mode of high performance
is bitterly needed for:is bitterly needed for:
 High PerformanceHigh Performance
 Understanding problems and communicating it correctlyUnderstanding problems and communicating it correctly
 Personal problem of the labor that might affect the production to the UpperPersonal problem of the labor that might affect the production to the Upper
managementmanagement
 Good Relationships and Friendly atmosphere is best for doing aGood Relationships and Friendly atmosphere is best for doing a
good job for each single member of the teamgood job for each single member of the team

8.  Communication should be attractiveCommunication should be attractive
 Building realationshipsBuilding realationships Assessment and evaluation ofAssessment and evaluation of
the jobs which are going to be donethe jobs which are going to be done
 This collectively gives birth to the Working CommunityThis collectively gives birth to the Working Community
i-e……i-e…… The Team!!!1The Team!!!1

9. Flexibilty:Flexibilty:
 Sometimes things don’t go positively means you may be divertedSometimes things don’t go positively means you may be diverted
from the pathfrom the path
 This is not the time to be rigidThis is not the time to be rigid
 Be cool mindedBe cool minded
 Think of a problem Individually and collectivelyThink of a problem Individually and collectively
 Give suggestions and recommendationsGive suggestions and recommendations
 Taking Normal it from every angleTaking Normal it from every angle

10. Optimal performance:Optimal performance:
 Optimum performance is about doing the 'right things'Optimum performance is about doing the 'right things'
really wellreally well
 Good plans should be made for the Achievement ofGood plans should be made for the Achievement of
Enterprise goalsEnterprise goals
 It happens frequently that Good plans are made but theIt happens frequently that Good plans are made but the
objectives are not achievedobjectives are not achieved
 It happens due to bad selections of the ways for doingIt happens due to bad selections of the ways for doing
the right things(plans)the right things(plans)

11.  Optimum Performance Pyramid shows that other should be of workingOptimum Performance Pyramid shows that other should be of working
attitude from the Lower level like labour,team worker etc.attitude from the Lower level like labour,team worker etc.
 There should be effort from the ThemThere should be effort from the Them
 And finally there will be a training and skills developments mattersAnd finally there will be a training and skills developments matters

12. Process Skills:Process Skills:
Logical operations of thinking in investigations. They areLogical operations of thinking in investigations. They are
either basic or integrated…either basic or integrated…
THE BASIC PROCESS SKILLS:THE BASIC PROCESS SKILLS:
 1. Working systematically
 2. Setting aims
 3. Active Listening
 4. Review and Feedback

13. Working Systimatically:Working Systimatically:
 When Division occurs in highly trained professional, they WorkWhen Division occurs in highly trained professional, they Work
systematically by setting that:systematically by setting that:
 What to do?What to do?
 How to do?How to do?
 What are the resources?What are the resources?
 What are the goals?What are the goals?
Usually each individual has its own approach but workingUsually each individual has its own approach but working
systematically provides him the opportunity to work on Importantsystematically provides him the opportunity to work on Important
and related pointsand related points

14. How to Work SystematicallyHow to Work Systematically
The Way to WorkThe Way to Work
 One possible systematic approach to getting
 things done and achieving objectives includes
 · making sure that the task is clear to all
 · setting aims
 · handling information (known – needed – ideas
 – risks ...)
 · setting the steps necessary to reach the agreed
 goal
 · planning in detail who what when where...
 · doing
 · reviewing (both the end product and the
 process)

15. Setting AimsSetting Aims
What When How to Achieve?What When How to Achieve?
 Another Basic task in Process skills to determine the aimsAnother Basic task in Process skills to determine the aims
 Without aim there is nothing to doWithout aim there is nothing to do
 The aim gives light to an indivisual to do his job that:The aim gives light to an indivisual to do his job that:
 How to do it?How to do it?
 When to do it?When to do it?
 What are the resources available to you?What are the resources available to you?
 When to start?When to start?
 What to do?What to do?

16.  When to end up it?When to end up it?
 What criteria it should be closed?What criteria it should be closed?
 How will our customer satisfy?How will our customer satisfy?
 What are means through which we can satisfy ourWhat are means through which we can satisfy our
customer andcustomer and
 Finally knowing that is our customer gets his/herFinally knowing that is our customer gets his/her
satisfaction or not?satisfaction or not?

17. Active Listening:Active Listening:
 Active listening shows that what other is sayingActive listening shows that what other is saying
 In ordinary level listening careffuly,is ignored whichIn ordinary level listening careffuly,is ignored which
cause a lot of problem for understanding the problems,cause a lot of problem for understanding the problems,
solutions or issues on which someone is sayingsolutions or issues on which someone is saying
 Listening help us to understand that what other personListening help us to understand that what other person
meansmeans

18. Understanding the things in a correct way!!Understanding the things in a correct way!!
How?How?
 The following questions help to really listen to thecontribution
of others to the end instead of rushing prematurely into
answering:
 · What exactly did the other person say?
 · What does it mean in the context discussed?
 · How does it fit in with the agreed aims, the issues at
discussion right now?
 · Can I support the contribution?
 · What do I want to say ?

19. Review and FeedbackReview and Feedback
THE THINGS DONE!!!!THE THINGS DONE!!!!
 When the job is finishedWhen the job is finished
 There is a literally and physically a reviewing of the jobThere is a literally and physically a reviewing of the job
that is yet finishedthat is yet finished
 The objective of this is to deduct that:The objective of this is to deduct that:
What we have done?What we have done?
How much time did it take?How much time did it take?
How much cost it got?How much cost it got?

20. What are the means we used?What are the means we used?
What are mistakes we made in it?What are mistakes we made in it?
What are there cure of these mistakes?What are there cure of these mistakes?
What should be done next time?What should be done next time?
Did we achieve our goal completely?Did we achieve our goal completely?
If not are we near to it?If not are we near to it?
What are the hurdles?What are the hurdles?
And the same………………And the same………………

21. ConclusionConclusion
The SummaryThe Summary
 From the given Stuff I think it has been deductedFrom the given Stuff I think it has been deducted
 That today is the day of competitionThat today is the day of competition
 He who competes and have will the Survivor and rest isHe who competes and have will the Survivor and rest is
nothingnothing
 So today for competting the number of enterprises inSo today for competting the number of enterprises in
the marketthe market
 Number of developments are neededNumber of developments are needed

22. Developments NeededDevelopments Needed
 Development in the technology:Fasten theDevelopment in the technology:Fasten the
production,Standard,Profits,Communications,Goodwill,production,Standard,Profits,Communications,Goodwill,
 Transactions etc.Transactions etc.
 Development in Human Resourrces:Development in Human Resourrces:
By Developing there SkillsBy Developing there Skills
Polishing them by Giving updatesPolishing them by Giving updates
Incrementation in the knowledgeIncrementation in the knowledge
Suitable Working EnvironmentSuitable Working Environment
Limited Working AreaLimited Working Area

23. For Which Field:For Which Field:
 If we just put a look of optimism on everyIf we just put a look of optimism on every
field generally we see that:field generally we see that:
Every field requires team work just have anEvery field requires team work just have an
example of Operation conducted by number ofexample of Operation conducted by number of
doctors, a patient and doctor sharing informationdoctors, a patient and doctor sharing information
An engineer working with sub engineer makingAn engineer working with sub engineer making
plans,designs,structures,plans,designs,structures,
A business management contains number ofA business management contains number of
mangers working as a team etc etc etcmangers working as a team etc etc etc

24.  So it is concluded that every field now a days demandsSo it is concluded that every field now a days demands
the requirement of:the requirement of:
 AN INDIVUSAL SKILLSAN INDIVUSAL SKILLS
 A TEAM SKILLSA TEAM SKILLS
TODAY IS THE DAY OF COMPETETION WHOTODAY IS THE DAY OF COMPETETION WHO
COMPETES AND HAVE WILL,WILL SURVIVECOMPETES AND HAVE WILL,WILL SURVIVE
AND REST WILL BE NOTHING!!AND REST WILL BE NOTHING!!

25.  THIS WAS ALL ABOUT THE PERSOANL AND TEAMTHIS WAS ALL ABOUT THE PERSOANL AND TEAM
SKILLS DEVELOPMENT WE THINK THAT ALL OF YOUSKILLS DEVELOPMENT WE THINK THAT ALL OF YOU
MIGHT UNDERTSAND THESE SHORT TOPICS….MIGHT UNDERTSAND THESE SHORT TOPICS….
 QUESTIONSQUESTIONS

26. ““Thank You To All of You”Thank You To All of You”
((DETERMINANTS)DETERMINANTS)
Arslan AhmedArslan Ahmed