Ismael A. Ramirez

Miami/Fort Lauderdale Area United States

IT Director

Ismael Ramirez is Master in Information Systems:Technology Management. Ramirez is the founder and former Director of the ITService the most important IT service framework company in Colombia and is the founder and current Director of the GMITServices in Florida. Ramirez is IT Specialist, Consultant and Project Manager with two decades of proven success. ITIL® Expert with all ITIL Certificates. Well versed in the identification, design, implementation, measurement, and improvement of ITIL Processes to meet a range of complex business needs. Have led and coached cross-functional teams through large-scale ITSM/ITIL Projects. Regularly conduct ITIL certification training from Foundation t...