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The	
  Happy	
  Healthy	
  Nonprofit:	
  
Linking	
  Self-­‐Care	
  and	
  Wellbeing	
  to	
  Impact
Beth	
  Kanter,	
  Master	
  Trainer,	
  Speaker,	
  Author
Cause	
  Camp
March,	
  2017
@kanter
www.bethkanter.org
Beth  Kanter: Master  Trainer,  Speaker,  Author and  
Nonprofit  Thought  Leader
Raise	
  Your	
  Hand	
  If	
  …..
What	
  is	
  your	
  experience	
  with	
  well-­‐
being	
  in	
  the	
  workplace?
Not	
  encouraged	
  at	
  all
Employees	
  are	
  encouraged	
  to	
  do	
  it	
  
on	
  their	
  own
There	
  are	
  periodic	
  activities	
  for	
  
wellness	
  or	
  wellbeing
Our	
  nonprofit	
  has	
  a	
  
strategy/plan/policy	
  for	
  a	
  
comprehensive	
  programLive	
  Stream	
  Audience:
http://bit.ly/HHNP-­‐Poll
• Nonprofit	
  Professionals
• Understanding	
  Burnout	
  and	
  Self-­‐Care
• Creating	
  A	
  Plan
• Nonprofit	
  Organizations
• Leadership	
  and	
  Employee	
  Engagement
• Culture	
  Change
• Nonprofit	
  Case	
  Studies
Slides,	
  Links,	
  and	
  Handouts:
http://bethkanter.wikispaces.com/cause-­‐camp
What	
  I’m	
  going	
  to	
  talk	
  about	
  …..
Beth
399
Beth’s	
  Story:	
  Why	
  A	
  Book	
  on	
  Self-­‐Care
Healthy	
  Range
>150
Test	
  Results
Too	
  Much	
  of	
  This	
  …
Too	
  Much	
  of	
  That
A	
  Little	
  Bit	
  of	
  That
Way	
  Too	
  Much	
  of	
  This	
  ….
Working	
  nights	
  and	
  weekends
Sleep	
  deprivation
No	
  vacation	
  or	
  down	
  time
Test	
  Results
150
Where	
  do	
  you	
  find	
  
the	
  time	
  in	
  your	
  
work	
  day?	
  
Allen	
  Kwabena Frompong
Black	
  Lives	
  Matter
NYC
Happy  Healthy  Nonprofit  Book
http://bit.ly/happyhealthynpbook
We-­‐
Care
Self-­‐
Care
Burnout	
  is	
  a	
  state	
  of	
  emotional,	
  mental,	
  and	
  physical	
  
exhaustion	
  that	
  occurs	
  when	
  we	
  feel	
  overwhelmed	
  
by	
  too	
  many	
  demands,	
  too	
  few	
  resources,	
  and	
  too	
  
little	
  recovery	
  time.	
  
The	
  Symptoms	
  of	
  Burnout
Emotional	
  
Exhaustion	
  
Cynicism	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
Detachment
Fatigue	
  
Loss	
  of	
  
enjoyment
Insomnia	
  
Pessimism
Forgetfulness
Impaired	
  
concentration	
  
Isolation
Detachment
Increased	
  illness
Loss	
  of	
  appetite	
  
Lack	
  of	
  
Accomplishment
Anxiety	
  
Apathy
Hopelessness
Depression	
  
Increased	
  irritability
Anger	
  
Lack	
  of	
  productivity	
  
Poor	
  performance
And	
  burnout	
  is	
  sneaky!
The	
  4	
  Stages	
  of	
  Nonprofit	
  Burnout
Passion	
  
Driven
Passion	
  
Waning
Passion	
  
Challenged
Passion	
  
Depleted
Take	
  the	
  Assessment:	
   http://bit.ly/np-­‐burnout
Share	
  Pair
What	
  is	
  your	
  stress	
  trigger?	
  How	
  do	
  you	
  react?
What’s  Your  Personal  Craziness  Index?
What	
  is	
  Self-­‐Care?
Self-­‐Care	
  is	
  about	
  revitalization.	
  	
  It	
  includes	
  any	
  deliberate	
  and	
  
consistent	
  habits	
  you	
  create	
  to	
  	
  enhance	
  your	
  overall	
  well	
  being.
Many	
  Ways	
  To	
  Put	
  On	
  the	
  Oxygen	
  Mask!
Tip:  Protect  Your  Sleep
Sitting	
  Is	
  New	
  Smoking
Beverly	
  Trayner-­‐Wenger
List	
  of	
  Standing	
  Desk	
  Resources
http://bethkanter.wikispaces.com/walk
Stand	
  Up	
  At	
  Work
Tip:  Walk  More
We	
  have	
  no	
  downtime
52%	
  of	
  smartphone	
  owners	
  check	
  their	
  phones
a	
  few	
  times	
  an	
  hour	
  or	
  more.
Behavior	
  Addiction
Tip:  Be  Intentional  
Tip:  Unplug  regularly  &  often
Tip:  Apps  as  Agents  of  Self-­Care
Happy	
  Healthy:	
  There’s	
  An	
  App	
  for	
  That
http://bit.ly/HHNP-­‐apps
Tip:  Prioritize  What  Is  Important
TIP:    Schedule   Quiet  Time  &  Brain  Breaks  
Tip:  Take  Real  Vacations
Self-­Care  Plan
Area Practice	
  Goals
Sphere	
  1:	
  
Self
-­‐Get	
  7-­‐9	
  hours	
  of	
  sleep	
  per	
  night.
-­‐Eat	
  more	
  fruits	
  and	
  vegetables	
  every	
  day.
-­‐Get	
  to	
  10,000	
  steps	
  per	
  day	
  walking.
Sphere	
  2:	
  
Others
-­‐Make	
  a	
  regular	
  date	
  with	
  my	
  partner	
  and/or	
  children	
  – one-­‐
on-­‐one	
  – to	
  give	
  my	
  relationships	
  attention.
-­‐Divest	
  myself	
  of	
  negative	
  influences,	
  moving	
  consciously	
  
away	
  from	
  people	
  who	
  bring	
  me	
  down.
Sphere	
  3:	
  
Environment	
  
-­‐Stop	
  what	
  I’m	
  doing	
  at	
  least	
  once	
  a	
  day	
  to	
  go	
  outside.
-­‐Clear clutter	
  from	
  my	
  office	
  desk
Sphere	
  4:	
  
Work	
  and	
  Money
-­‐Take	
  comp	
  time	
  when	
  I’m	
  attending	
  work-­‐related	
  evening	
  
events.
-­‐Stand	
  up	
  from	
  my	
  desk	
  every	
  15	
  minutes	
  to	
  stretch	
  and	
  walk	
  
around.
Sphere	
  5:	
  
Tech
-­‐Set	
  up	
  a	
  charging	
  station	
  at	
  the	
  front	
  door	
  for	
  all	
  of	
  my/my	
  
family’s	
  digital	
  devices.
-­‐Keep	
  all	
  my	
  digital	
  devices	
  out	
  of	
  my	
  bedroom	
  and	
  off	
  my	
  
dinner	
  table.
• Pair	
  Share:	
  	
  What	
  are	
  some	
  self-­‐care	
  activities	
  
that	
  you	
  can	
  embrace	
  to	
  build	
  resilience	
  for	
  your	
  
nonprofit	
  work?	
  
1	
  Make	
  It	
  
Tiny
2	
  Find	
  A	
  
Spot
3	
  Train	
  the	
  
Cycle
The	
  Secret	
  to	
  Creating	
  New	
  Self-­‐Habits	
  That	
  Stick!	
  
BJ	
  Fogg:	
  	
  Tiny	
  Habits	
  Framework
A	
  Simple	
  Way	
  To	
  Practice	
  Mindfulness	
  At	
  Work
-­‐Two	
  Minutes	
  of	
  Focusing	
  on	
  
Breath
-­‐Two	
  Minutes	
  of	
  No	
  Agenda
Creating	
  A	
  Mindfulness	
  Habit	
  Trigger
• What	
  is	
  one	
  self-­‐care	
  
habit	
  you	
  want	
  to	
  
build?	
  	
  What’s	
  your	
  
trigger?
Mindful	
  Moment
From  Self-­Care  to WE-­Care
From  Self-­Care  to WE-­Care
From  Self-­Care  to WE-­Care
● Culture	
  
● Employee	
  Engagement
● Programs	
  and	
  Activities
● Nudges	
  and	
  Cues
● Policies,	
  Strategy
Changing	
  An	
  Organizational	
  Culture	
  That	
  Eats	
  French	
  
Fries	
  for	
  Breakfast
Organizational	
  leaders	
  model	
  self-­‐care	
  and	
  
don’t	
  ridicule	
  it,	
  	
  ignore	
  it,	
  or	
  give	
  lip	
  service
When	
  employees	
  are	
  engaged	
  in	
  creating	
  a	
  
culture	
  of	
  we-­‐care	
  or	
  else	
  there	
  will	
  be	
  
either	
  a	
  steak	
  and	
  scotch	
  rebellion	
  or	
  
frequent	
  self-­‐care	
  abusers
Not	
  a	
  quick	
  fix	
  with	
  tactics	
  or	
  activities,	
  
requires	
  patience
Avoid	
  Quick	
  Fixes
Wellbeing  Is  Embedded  in  the  Culture
Crisis	
  Response	
  Network:
Listen	
  and	
  Engage	
  Employees	
  to	
  Shift	
  the	
  Culture	
  
1:	
  Functioning
Do	
  people	
  have	
  what	
  they	
  need	
  to	
  do	
  their	
  job?
2:	
  	
  Feelings
Do	
  people	
  feel	
  appreciated	
  and	
  respected?
3:	
  	
  Friendship
Do	
  people	
  feel	
  connected	
  to	
  one	
  another?
4:	
  	
  Forward
Do	
  people	
  feel	
  like	
  they	
  have	
  opportunities	
  for	
  growth?
5:	
  	
  Fulfillment
Do	
  people	
  feel	
  like	
  they	
  are	
  inspired	
  and	
  working	
  towards	
  a	
  
higher	
  purpose?	
  	
  	
  	
  	
  
Laura	
  Putnam	
  – 5	
  F’s	
  Framework
United	
  Way	
  in	
  South	
  Dakota:	
  Moving	
  Together
• Twice	
  daily	
  all	
  staff	
  
walk	
  or	
  movement
• Started	
  with	
  listening	
  
and	
  engaging	
  with	
  
employees
• Wellness	
  coaching	
  and	
  
experiment	
  10	
  years	
  
ago
• Now	
  part	
  of	
  culture
Hazon:	
  Leverage	
  Staff	
  Champions
Wednesday	
  Afternoon	
  Weekly	
  Walk
-­‐After	
  lunch	
  for	
  20	
  minutes	
  to	
  energize	
  and	
  build	
  community
Building	
  A	
  Movement	
  Inside	
  Your	
  Organization
Interfaith	
  Youth	
  Core	
  – Bottom	
  Up	
  and	
  Top	
  Down
• Leadership	
  supported	
  an	
  
employee	
  “Giddy”	
  committee
• Feedback	
  on	
  how	
  to	
  improve	
  
wellbeing	
  (health,	
  happiness,	
  
productivity)
• One	
  idea:	
  	
  “Creativity	
  Time”	
  –
three	
  hours	
  per	
  month	
  to	
  
visit	
  a	
  museum	
  – employee	
  
handbook
• No	
  one	
  used	
  it	
  until	
  Executive	
  
Director	
  started	
  to	
  use	
  it
Communal	
  Meals:	
  Crockpot	
  Mondays
This	
  is	
  bunch	
  
of	
  woo	
  woo
What’s	
  the	
  ROI	
  
of	
  Happy	
  and	
  
Healthy?
Your	
  Executive	
  
Director
• Fewer	
  absences	
  and	
  sick	
  days
• Lower	
  healthcare	
  costs
• Higher	
  employee	
  work	
  satisfaction	
  and	
  
retention	
  
• Ability	
  to	
  attract	
  top	
  talent	
  when	
  recruiting	
  for	
  
jobs
• Higher	
  productivity
• Greater	
  ability	
  to	
  handle	
  stressful	
  situations
• Ability	
  to	
  meet	
  and	
  exceed	
  milestones
• Motivated,	
  resilient	
  workers
• Better	
  brand	
  ambassadors
• Responsive	
  and	
  engaged	
  staff
Return  on  Investment
• Does	
  your	
  organization’s	
  culture	
  amplify	
  stress	
  or	
  
nurture	
  well-­‐being?	
  How	
  can	
  you	
  do	
  more	
  of	
  the	
  
latter?	
  
Getting  Started
• Be open about self-care.
• Staff meeting to do
assessments and create
self-care plans
• Accountability buddies
• Make small changes and
offer reward/praise
• Does not have to cost a
lot of money
Summary
• Self-­‐care	
  is	
  not	
  just	
  about	
  kale	
  smoothies	
  and	
  
massages,	
  it	
  is	
  part	
  of	
  doing	
  the	
  work
• Bringing	
  well	
  being	
  into	
  the	
  workplace	
  is	
  all	
  
about	
  culture	
  change
• A	
  culture	
  of	
  well	
  being	
  requires	
  leadership	
  and	
  
employee	
  engagement
• Quick	
  fixes	
  don’t	
  work
• Benefits	
  include	
  recruiting	
  top	
  talent,	
  retention,	
  
reduced	
  health	
  costs,	
  and	
  more
• Pick	
  one	
  small	
  self-­‐care	
  habit	
  that	
  you	
  can	
  create	
  
and	
  build	
  into	
  your	
  life	
  today	
  and	
  courage	
  others	
  
in	
  your	
  organization	
  to	
  do	
  the	
  same!
Thank	
  you!
www.bethkanter.org
The	
  Happy	
  Healthy	
  Nonprofit
http://bit.ly/happyhealthynpbook

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The Happy Healthy Nonprofit: Linking Self-Care and Wellbeing to Impact

  • 1. The  Happy  Healthy  Nonprofit:   Linking  Self-­‐Care  and  Wellbeing  to  Impact Beth  Kanter,  Master  Trainer,  Speaker,  Author Cause  Camp March,  2017
  • 2. @kanter www.bethkanter.org Beth  Kanter: Master  Trainer,  Speaker,  Author and   Nonprofit  Thought  Leader
  • 3. Raise  Your  Hand  If  ….. What  is  your  experience  with  well-­‐ being  in  the  workplace? Not  encouraged  at  all Employees  are  encouraged  to  do  it   on  their  own There  are  periodic  activities  for   wellness  or  wellbeing Our  nonprofit  has  a   strategy/plan/policy  for  a   comprehensive  programLive  Stream  Audience: http://bit.ly/HHNP-­‐Poll
  • 4. • Nonprofit  Professionals • Understanding  Burnout  and  Self-­‐Care • Creating  A  Plan • Nonprofit  Organizations • Leadership  and  Employee  Engagement • Culture  Change • Nonprofit  Case  Studies Slides,  Links,  and  Handouts: http://bethkanter.wikispaces.com/cause-­‐camp What  I’m  going  to  talk  about  …..
  • 5. Beth 399 Beth’s  Story:  Why  A  Book  on  Self-­‐Care Healthy  Range >150 Test  Results
  • 6. Too  Much  of  This  …
  • 8. A  Little  Bit  of  That
  • 9. Way  Too  Much  of  This  …. Working  nights  and  weekends Sleep  deprivation No  vacation  or  down  time
  • 11. Where  do  you  find   the  time  in  your   work  day?  
  • 12.
  • 13. Allen  Kwabena Frompong Black  Lives  Matter NYC
  • 14. Happy  Healthy  Nonprofit  Book http://bit.ly/happyhealthynpbook We-­‐ Care Self-­‐ Care
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  • 16. Burnout  is  a  state  of  emotional,  mental,  and  physical   exhaustion  that  occurs  when  we  feel  overwhelmed   by  too  many  demands,  too  few  resources,  and  too   little  recovery  time.  
  • 17. The  Symptoms  of  Burnout Emotional   Exhaustion   Cynicism                                                               Detachment Fatigue   Loss  of   enjoyment Insomnia   Pessimism Forgetfulness Impaired   concentration   Isolation Detachment Increased  illness Loss  of  appetite   Lack  of   Accomplishment Anxiety   Apathy Hopelessness Depression   Increased  irritability Anger   Lack  of  productivity   Poor  performance And  burnout  is  sneaky!
  • 18. The  4  Stages  of  Nonprofit  Burnout Passion   Driven Passion   Waning Passion   Challenged Passion   Depleted Take  the  Assessment:   http://bit.ly/np-­‐burnout
  • 19. Share  Pair What  is  your  stress  trigger?  How  do  you  react?
  • 20. What’s  Your  Personal  Craziness  Index?
  • 21. What  is  Self-­‐Care? Self-­‐Care  is  about  revitalization.    It  includes  any  deliberate  and   consistent  habits  you  create  to    enhance  your  overall  well  being.
  • 22. Many  Ways  To  Put  On  the  Oxygen  Mask!
  • 24. Sitting  Is  New  Smoking
  • 25. Beverly  Trayner-­‐Wenger List  of  Standing  Desk  Resources http://bethkanter.wikispaces.com/walk Stand  Up  At  Work
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  • 29. We  have  no  downtime 52%  of  smartphone  owners  check  their  phones a  few  times  an  hour  or  more. Behavior  Addiction
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  • 33. Tip:  Apps  as  Agents  of  Self-­Care Happy  Healthy:  There’s  An  App  for  That http://bit.ly/HHNP-­‐apps
  • 34. Tip:  Prioritize  What  Is  Important
  • 35. TIP:    Schedule   Quiet  Time  &  Brain  Breaks  
  • 36. Tip:  Take  Real  Vacations
  • 37. Self-­Care  Plan Area Practice  Goals Sphere  1:   Self -­‐Get  7-­‐9  hours  of  sleep  per  night. -­‐Eat  more  fruits  and  vegetables  every  day. -­‐Get  to  10,000  steps  per  day  walking. Sphere  2:   Others -­‐Make  a  regular  date  with  my  partner  and/or  children  – one-­‐ on-­‐one  – to  give  my  relationships  attention. -­‐Divest  myself  of  negative  influences,  moving  consciously   away  from  people  who  bring  me  down. Sphere  3:   Environment   -­‐Stop  what  I’m  doing  at  least  once  a  day  to  go  outside. -­‐Clear clutter  from  my  office  desk Sphere  4:   Work  and  Money -­‐Take  comp  time  when  I’m  attending  work-­‐related  evening   events. -­‐Stand  up  from  my  desk  every  15  minutes  to  stretch  and  walk   around. Sphere  5:   Tech -­‐Set  up  a  charging  station  at  the  front  door  for  all  of  my/my   family’s  digital  devices. -­‐Keep  all  my  digital  devices  out  of  my  bedroom  and  off  my   dinner  table.
  • 38. • Pair  Share:    What  are  some  self-­‐care  activities   that  you  can  embrace  to  build  resilience  for  your   nonprofit  work?  
  • 39. 1  Make  It   Tiny 2  Find  A   Spot 3  Train  the   Cycle The  Secret  to  Creating  New  Self-­‐Habits  That  Stick!   BJ  Fogg:    Tiny  Habits  Framework
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  • 41. A  Simple  Way  To  Practice  Mindfulness  At  Work -­‐Two  Minutes  of  Focusing  on   Breath -­‐Two  Minutes  of  No  Agenda
  • 42. Creating  A  Mindfulness  Habit  Trigger
  • 43. • What  is  one  self-­‐care   habit  you  want  to   build?    What’s  your   trigger? Mindful  Moment
  • 44.
  • 47. From  Self-­Care  to WE-­Care ● Culture   ● Employee  Engagement ● Programs  and  Activities ● Nudges  and  Cues ● Policies,  Strategy
  • 48. Changing  An  Organizational  Culture  That  Eats  French   Fries  for  Breakfast Organizational  leaders  model  self-­‐care  and   don’t  ridicule  it,    ignore  it,  or  give  lip  service When  employees  are  engaged  in  creating  a   culture  of  we-­‐care  or  else  there  will  be   either  a  steak  and  scotch  rebellion  or   frequent  self-­‐care  abusers Not  a  quick  fix  with  tactics  or  activities,   requires  patience
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  • 51. Wellbeing  Is  Embedded  in  the  Culture
  • 52. Crisis  Response  Network: Listen  and  Engage  Employees  to  Shift  the  Culture   1:  Functioning Do  people  have  what  they  need  to  do  their  job? 2:    Feelings Do  people  feel  appreciated  and  respected? 3:    Friendship Do  people  feel  connected  to  one  another? 4:    Forward Do  people  feel  like  they  have  opportunities  for  growth? 5:    Fulfillment Do  people  feel  like  they  are  inspired  and  working  towards  a   higher  purpose?           Laura  Putnam  – 5  F’s  Framework
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  • 55. United  Way  in  South  Dakota:  Moving  Together • Twice  daily  all  staff   walk  or  movement • Started  with  listening   and  engaging  with   employees • Wellness  coaching  and   experiment  10  years   ago • Now  part  of  culture
  • 56. Hazon:  Leverage  Staff  Champions Wednesday  Afternoon  Weekly  Walk -­‐After  lunch  for  20  minutes  to  energize  and  build  community
  • 57.
  • 58. Building  A  Movement  Inside  Your  Organization
  • 59. Interfaith  Youth  Core  – Bottom  Up  and  Top  Down • Leadership  supported  an   employee  “Giddy”  committee • Feedback  on  how  to  improve   wellbeing  (health,  happiness,   productivity) • One  idea:    “Creativity  Time”  – three  hours  per  month  to   visit  a  museum  – employee   handbook • No  one  used  it  until  Executive   Director  started  to  use  it
  • 61. This  is  bunch   of  woo  woo What’s  the  ROI   of  Happy  and   Healthy? Your  Executive   Director
  • 62. • Fewer  absences  and  sick  days • Lower  healthcare  costs • Higher  employee  work  satisfaction  and   retention   • Ability  to  attract  top  talent  when  recruiting  for   jobs • Higher  productivity • Greater  ability  to  handle  stressful  situations • Ability  to  meet  and  exceed  milestones • Motivated,  resilient  workers • Better  brand  ambassadors • Responsive  and  engaged  staff Return  on  Investment
  • 63. • Does  your  organization’s  culture  amplify  stress  or   nurture  well-­‐being?  How  can  you  do  more  of  the   latter?  
  • 64. Getting  Started • Be open about self-care. • Staff meeting to do assessments and create self-care plans • Accountability buddies • Make small changes and offer reward/praise • Does not have to cost a lot of money
  • 65. Summary • Self-­‐care  is  not  just  about  kale  smoothies  and   massages,  it  is  part  of  doing  the  work • Bringing  well  being  into  the  workplace  is  all   about  culture  change • A  culture  of  well  being  requires  leadership  and   employee  engagement • Quick  fixes  don’t  work • Benefits  include  recruiting  top  talent,  retention,   reduced  health  costs,  and  more • Pick  one  small  self-­‐care  habit  that  you  can  create   and  build  into  your  life  today  and  courage  others   in  your  organization  to  do  the  same!
  • 66. Thank  you! www.bethkanter.org The  Happy  Healthy  Nonprofit http://bit.ly/happyhealthynpbook