Customerservice new ppm

Customer Service ,[object Object],[object Object],[object Object],[object Object],[object Object]

Caring Customer Service ,[object Object],[object Object],[object Object],[object Object]

Customer Service ,[object Object]

Reactions ,[object Object],[object Object],[object Object],[object Object],[object Object]

Foundation of Customer Service ,[object Object],[object Object],[object Object]

Foundation of Customer Service ,[object Object],[object Object],[object Object],[object Object],[object Object]

Customer Service ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Why is Service so Difficult to Define Accurately? ,[object Object],[object Object],[object Object],[object Object],[object Object]

Customer Service ,[object Object],[object Object],[object Object]

Service can be Divided into two main types: ,[object Object],[object Object],[object Object],[object Object],[object Object]

In any Interaction ,[object Object],[object Object],[object Object],[object Object]

Customer Service ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Customer Service ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Moments Of Truth ,[object Object],[object Object]

Caring Responses ,[object Object],[object Object],[object Object],[object Object],[object Object]

Dont’s ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Dont’s ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The Benefits of Good Customer Service ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Some Startling Statistics ,[object Object],[object Object],[object Object],[object Object]

Surprised? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

So Most Of All ,[object Object],[object Object],[object Object]

The two types of Customer Service ,[object Object],[object Object]

Reactive Customer Service ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Proactive Customer Service ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Winner/ Loser Tapes ,[object Object],[object Object],[object Object],[object Object],[object Object]

Winner/ Loser Tapes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

GUEST ,[object Object],[object Object],[object Object],[object Object],[object Object]

Three Styles of Communication ,[object Object],[object Object]

Customer Service Attitude ,[object Object],[object Object],[object Object],[object Object]

What is Customer Service Attitude……….? ,[object Object],[object Object],[object Object],[object Object]

Displaying Customer Service Attitude ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

CONFIDENCE ,[object Object],[object Object]

[object Object],[object Object],[object Object],Thinking Positive

[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object]

[object Object],[object Object],[object Object]

Best Model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Best Model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Good Customer Service rests on 3 P’s People Product Process

Customerservice new ppm

Recommended

Recommended

More Related Content

What's hot

What's hot (20)

Viewers also liked

Viewers also liked (15)

Similar to Customerservice new ppm

Similar to Customerservice new ppm (20)

Recently uploaded

Recently uploaded (20)

Customerservice new ppm