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Problem Analysis

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S1 Business Prasetiya Mulya Business School
PROBLEM ANALYSIS
What’s the best way to define or specify a problem? What are the “right” questions to ask? How should you go about isolating and verifying the cause of the problem?
TESTING EXPLAIN IS AND IS NOT “ PROBLEM ANALYSIS” EXPLAIN A DEVIATION IDENTIFY SHOULD - ACTUAL SPECIFY IS & IS NOT DATA INVESTIGATE DISTINCTIONS & CHANGES VERIFY LOGIC AND REALITY
PROBLEM ANALYSIS ,[object Object]
ELEMENTS IN COMMON ,[object Object],[object Object],[object Object]
STRUCTURE OF A PROBLEM DEVIATION SHOULD PRESENT performance PAST ACTUAL CHANGE performance performance SHOULD
STRUCTURE OF A DAY ONE PROBLEM DEVIATION SHOULD ACTUAL PAST PRESENT DAY ONE performance performance Some condition required for achievement of the SHOULD NEVER HAS EXISTED or NEVER AS FUNCTIONED CORRECTLY
TECHNIQUES OF PROBLEM ANALYSIS ,[object Object],[object Object],[object Object],[object Object],[object Object]
1. IDENTIFY THE PROBLEM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
2. SPECIFY THE PROBLEM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
“ IS” and “IS NOT”: A Basis of Comparison ,[object Object],[object Object],[object Object]
3. INVESTIGATE THE PROBLEM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
4. TESTING THE MOST PROBABLE CAUSE ,[object Object],[object Object],[object Object]
5. VERIFY ,[object Object],[object Object],[object Object],[object Object]
Problem Analysis was not developed with improved communication in mind. It was developed as a system that would make best use of a people’s natural cause-and-effect thinking pattern

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Problem Analysis

  • 1. S1 Business Prasetiya Mulya Business School
  • 3. What’s the best way to define or specify a problem? What are the “right” questions to ask? How should you go about isolating and verifying the cause of the problem?
  • 4. TESTING EXPLAIN IS AND IS NOT “ PROBLEM ANALYSIS” EXPLAIN A DEVIATION IDENTIFY SHOULD - ACTUAL SPECIFY IS & IS NOT DATA INVESTIGATE DISTINCTIONS & CHANGES VERIFY LOGIC AND REALITY
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  • 7. STRUCTURE OF A PROBLEM DEVIATION SHOULD PRESENT performance PAST ACTUAL CHANGE performance performance SHOULD
  • 8. STRUCTURE OF A DAY ONE PROBLEM DEVIATION SHOULD ACTUAL PAST PRESENT DAY ONE performance performance Some condition required for achievement of the SHOULD NEVER HAS EXISTED or NEVER AS FUNCTIONED CORRECTLY
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  • 16. Problem Analysis was not developed with improved communication in mind. It was developed as a system that would make best use of a people’s natural cause-and-effect thinking pattern