Más contenido relacionado La actualidad más candente (20) Similar a Using an employee knowledge graph for employee engagement and career mobility (20) Using an employee knowledge graph for employee engagement and career mobility1. © 2021 DXC Technology Company. All rights reserved.
DXC Career
Navigator
Data Driven employee career
development & engagement
2. July 8, 2022 2
© 2021 DXC Technology Company. All rights reserved.
Imagine a world where an employee sits at their computer, can click a
button and identify not only the role they want in the future, but the
in-demand roles and skills in their organisation.
They can receive automated, personalised recommendations for their
skills and learning gaps for these roles. They receive advice on how
to plan their development pathway – without having to move to
another company to get that role and experience!
That is what we are creating with the DXC Career Navigator
3. July 8, 2022 3
© 2021 DXC Technology Company. All rights reserved.
Recognising
high-performers
Internal mobility
Technology
constantly changing
Difficultly hiring from with-in
Attrition
Complex and disconnected
eco-system
Optimising skills
Strategic plan alignment
with skilling
Lacking equity in career
development
Organisational Challenges
Beyond the horizon
– predictive demand
Skill and capability validation
4. July 8, 2022 4
© 2021 DXC Technology Company. All rights reserved.
Employee
I want development
discussions with Manager
Career opportunities
not visible
What are the Pathways for my
aspirational role? Skills of my peers?
Confusing eco
system
What are the in
demand skills?
Lack of career
mobility
How do I create
an IDP?
Employee Challenges
5. July 8, 2022 5
© 2021 DXC Technology Company. All rights reserved.
Manager
High attrition rate
Career opportunities not
visible for employees
Siloed employee data
Effective workforce
planning
How do I support my
employees’ development?
Identifying skill
gaps
Employee
engagement
Mobilising skills across
the enterprise
Manager Challenges
6. July 8, 2022 6
© 2021 DXC Technology Company. All rights reserved.
DXC Career Navigator – a one stop shop to connect employees
Demand
Management
DXC
CAREER
NAVIGATOR
Resource
Management
DXC University Workday Career
Profile
Performance
Development
Dynamic
development plan
Succession
planning
Career Mobility
Role Rotation
Automated &
intelligent skills &
learning
recommendations
Career Pathways
& Mobility @DXC
Employee
Knowledge
Graph
AI/ML
Neo4J GDS
Email
Notifications
Reports
7. July 8, 2022 7
© 2021 DXC Technology Company. All rights reserved.
Employee
Career pathways – what
are my skill gaps
Recommendations from
people similar to me
Open roles suited to
their skills
Transferable skill
advice
Aspirational role
recommendations
Recommendations from people
in the same role as me
Development plan
& Check-ins
Hot skill recommendations
Recommendations we are giving our employees
8. July 8, 2022 8
© 2021 DXC Technology Company. All rights reserved.
EMPLOYEE
Technology
Stack
Team
Business
Unit Skills
Learning
Organizational
Structure
Assigned
to ABC
Account
Adjacent/
Transferable
Skills
Skills
Proficiency
Level
In demand
Roles
50%
Utilized
Business in
demand Skills
Aspires to be
a Project
Manager
Organisations
Pipeline of
Demand
External
Certifications
and Badges
Team
Engagement
Last
promotion
Account
Growth
Strategies
Employee Knowledge Graph
9. July 8, 2022 9
© 2021 DXC Technology Company. All rights reserved.
How are we doing it?
• We are using a combination of a Neo4j Graph data base
and the Neo4j Graph Data Science Library
• For our current recommendations we are using the
Similarity algorithm
10. July 8, 2022 10
© 2021 DXC Technology Company. All rights reserved.
Succession Planning
Workforce planning, HRBP
& Talent dashboards
Hot Skills & Role rotation
program management
Leadership & organisation
Dashboards
Employee
Development Plan
Manager Enablement
notifications and prompts
Skills Taxonomy
Configurable Features
Employee Career Recommendations
– Aspirational role, transferable
skills, skills gap etc
Employee notifications and
prompts
Mentoring Program
Management
Connected Communities -
Employee networking
Manager
Dashboard
11. July 8, 2022 11
© 2021 DXC Technology Company. All rights reserved.
The front end – Human Centered design
12. July 8, 2022 12
© 2021 DXC Technology Company. All rights reserved.
13. July 8, 2022 13
© 2021 DXC Technology Company. All rights reserved.
In rolling Career Navigator out to 130k employees, we are solving
a bunch of complex problems for our employees, managers and
leadership.
Now we are looking to take this to our clients to help them do the
same with their businesses.
Michele Howard
+61 413 171 101
mhoward31@dxc.com
LinkedIn
14. © 2021 DXC Technology Company. All rights reserved.