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How to Build More Prosocial Teams by Hadassah Mativetsky
1. How to build more prosocial
teamsPresented by Hadassah Mativetsky
Developed with assistance from Prof. David Sloan Wilson
QA or the Highway
February 19, 2019
Ohio State, Columbus OH
2. Abstract
Social skills, interpersonal skills, leadership, and
teamwork are all part of the QBOK. How do we get group
members to be more prosocial (as opposed to anti-
social)? Nobel Prize winner Elinor Ostrom and SUNY
Distinguished Prof. David Sloan Wilson came together to
join the concepts of common pool resources and multi-
level selection to start what is now called “Prosocial”.
Since then many other academics and practitioners have
come on board in its development, particularly
psychologists working in Contextual Behavioral Science.
This talk will overview the theoretical basis for prosocial
and what it is.We will model some of the exercises and
conclude with a discussion of prosocial and business
practices such as Agile.
4. QBOK
▪ Social skills
▪ Interpersonal skills
▪ Leadership
▪ Teamwork
This Photo by Unknown Author is licensed under CC
BY
This Photo by Unknown Author is licensed under
CC BY-NC-ND
This Photo by Unknown Author is licensed
under CC BY-NC
6. Antisocial
“Contrary to the laws and customs of
society; devoid of or antagonistic to
sociable instincts or practices”
https://commons.wikimedia.org/wiki/File:Kosovo-metohija-koreni-duse007.jpg
7. Prosocial
“Relating to or denoting behavior that is positive, helpful, and
intended to promote social acceptance and friendship”
https://commons.wikimedia.org/wiki/File:Helping_someone_lift_a_load.jpg
9. Commons
“A commons is land or resources belonging to or
affecting the whole of a community.”
https://commons.wikimedia.org/wiki/File:Neighbors_Park_in_Tacoma%27s_Hilltop_Neighborhood_-_Small_Park.jpg
https://commons.wikimedia.org/wiki/File:Cleaning_a_well_in_Yaounde.jpg
15. ElinorOstrom
• Received Nobel prize in economics in
2009.
• Studied groups that manage common-pool
resources such as forests, fields, fisheries,
and irrigation systems.
• She showed that these groups are capable
of managing their affairs if they possess
certain core design principles.
.
ElinorOstrom
19. Updatingour
Commons
definition
“A commons is land or resources belonging to or
affecting the whole of a community.”
"The commons is not a resource. It is a resource plus a
defined community and the protocols, values and norms
devised by the community to manage its resources. "
http://www.bollier.org/commons-short-and-sweet
20. • Develop the capacity to work directly with groups of all kinds,
anywhere in the world.
• Improve their efficacy, both internally and as prosocial actors in a
multi-group cultural ecosystem.
• Conduct basic scientific research with the same groups.
VisionofProsocial
25. Increasing theCapacity forChange
• Change can be difficult for both
individuals and groups.
• Effective change methods have
been developed in the applied
behavioral sciences.
• Currently being rethought from
and evolutionary perspective.
• Association for Contextual
Behavioral Science (ACBS)
provides a worldwide network of
nearly 8000 scientists and
practitioners.
30. AgileBasics–4Values
1. Individuals and Interactions Over
Processes and Tools
2. Working Software Over
Comprehensive Documentation
3. Customer Collaboration Over
Contract Negotiation
4. Responding to Change Over
Following a Plan
31. AgileBasics–12Principles
1. Our highest priority is to satisfy the customer through early and continuous
delivery of valuable software.
2. Welcome changing requirements, even late in development. Agile processes
harness change for the customer’s competitive advantage.
3. Deliver working software frequently, from a couple of weeks to a couple of
months, with a preference to the shorter timescale.
4. Business and developers must work together daily throughout the project.
5. Build projects around motivated individuals. Give them the environment and
support they need, and trust them to get the job done.
6. The most efficient and effective method of conveying information to and within a
development team is face-to-face conversation.
http://agilemanifesto.org/principles.html
32. AgileBasics–12Principles
7. Working software is the primary measure of progress.
8. Agile processes promote sustainable development.The sponsors, developers,
and users should be able to maintain a constant pace indefinitely.
9. Continuous attention to technical excellence and good design enhances agility.
10.Simplicity – the art of maximizing the amount of work not done – is essential.
11.The best architectures, requirements, and designs emerge from self-organizing
teams.
12.At regular intervals, the team reflects on how to become more effective, then
tunes and adjusts its behavior accordingly.
37. Graduated
Sanctionsfor
Misbehavior
▪ Scrum master works 1-1 with individual to
determine root cause of behavior
▪ Escalation to manager as roadblock
▪ Social contract
▪ Shared values based language
5
40. Appropriate
Relationswith
OtherGroups
▪ Demos!
▪ Showcases/Playbacks
▪ Early and continuous software delivery
▪ “Customer collaboration over contract negotiation”
▪ Approval to self-organize from upper management
▪ Scrum of Scrum
▪ Guild Groups
▪ Length of Sprints explicitly done to fit with business
objectives
8
41. KeyPoints
▪ Prosocial isn’t an oracle. It provides tools and guidance
about what questions your team needs to answer.
▪ You can apply these generalized principles and ACT
tools with your family, religious group, as well as work
teams.
▪ Your team has the capacity to be PROSOCIAL!
45. Resourcesfor
topicsrelatedto
Prosocial
▪ https://www.prosocial.world/
▪ Find your why by Simon Sinek, David Mead & Peter
Docker
▪ Evolution and Contextual Behavioral Science: An
Integrated Framework for Understanding, Predicting,
and Influencing Human Behavior edited by David Sloan
Wilson PhD and Steven C. Hayes PhD
▪ Does Altruism Exist, David Sloan Wilson
46. ACTResources
▪ Feeling Good:The New Mood Therapy, David D. Burns
▪ The Worry Cure: Seven Steps to Stop Worry From
StoppingYou by Robert L. Leahy
47. AgileResources
▪ https://www.scrum.org/resources/scrum-guide
▪ Agile Testing Foundations: An ISTQB Foundation Level
Agile Tester Guide, Rex Black, Gerry Coleman, Marie
Walsh, Bertrand Cornanguer, Istvan Forgacs, Kari
Kakkonen, and Jan Sabak.
▪ Extreme Ownership How U.S Navy Seals Lead and Win,
Jocko Willink and Leif Babin
▪ Scrum The Art of Doing Twice the Work in Half the Time,
Jeff Sutherland