There are three key elements of motivation: intensity, direction, and persistence. Motivation is defined as the processes that account for an individual's effort toward achieving a goal. Several theories of motivation are discussed in the document, including Maslow's hierarchy of needs, Herzberg's two-factor theory, and Vroom's expectancy theory. Emotions play an important role in work behavior and organizational behavior through concepts like emotional labor and emotional intelligence.
23. EmotionsEmotions
Carroll Izard (1977) isolated 10 emotions. Most of
them are present in infancy, except for contempt,
shame, and guilt
NancyBrown/TheImageBankTomMcCarthy/Rainbow
24. Types of EmotionsTypes of Emotions
Primary Emotions
1) Are evident in all cultures
2) Are based in survival
3) Correlate with facial expressions
– Positive primary emotions (Love, Affection, Joy)
– Negative primary emotions( Fear, Sadness, anger)
33. The Physiological Component
A Historical Perspective
James-Lange Theory of Emotion
The Physiological Component
A Historical Perspective
James-Lange Theory of Emotion
Emotion arises from
physiological arousal
– Happiness comes from
smiling
– Sadness comes from
crying
34. The Cognitive Component
Schachter’s Two-Factor Theory of
Emotion
The Cognitive Component
Schachter’s Two-Factor Theory of
Emotion
Physiological arousal
– Sweaty palms
– Increased heart rate
– Rapid breathing
Cognitive Label
– Attribute source of
arousal to a cause.
To have an emotion,
both factors are
required.
35. The Physiological Component
A Historical Perspective
Cannon-Bard Theory of Emotion
The Physiological Component
A Historical Perspective
Cannon-Bard Theory of Emotion
Emotion originates
in the thalamus
“Body”
(physiological
systems) and
“Mind” (emotional
experience) are
independently
activated at the
same time
36. Orgn Behaviour Application of emotionsOrgn Behaviour Application of emotions
Employee selection
Motivation
Leadership
Decision making
Employee conflict
Job attitude
36
Notas del editor
Figure 9.2 from:
Kassin, S. (2001). Psychology, third edition. Upper Saddle River, NJ: Prentice Hall.
Figure 9.9 from:
Kassin, S. (2001). Psychology, third edition. Upper Saddle River, NJ: Prentice Hall.
Source:
Schachter, S. (1964). The interaction of cognitive and physiological determinants of emotional state. In L. Berkowitz (Ed.), Advances in Experimental Social Psychology, 1, 49-80. New York: Academic Press.
Figure 9.3 from:
Kassin, S. (2001). Psychology, third edition. Upper Saddle River, NJ: Prentice Hall.
Source: