Hershey's is opening its first store in Mumbai, located in Kemps Corner. The 7,000 square foot store will be spread across two floors, with the ground floor featuring products for sale and a gaming zone and the first floor featuring a cafe. The store aims to provide a complete chocolate experience for families, with a wide range of chocolate and non-chocolate products, localized offerings like smaller chocolate packets and wafer flavors, and in-store activities like games and a chocolate mascot. Marketing efforts will include teaser posters, print ads on billboards and magazines, and sensory branding in-store.

2. CONTENTS Introduction Background of the store Hershey’s Mumbai store location store facade store interiors Product range In store experience marketing

4. Chicago

5. Niagara Falls

6. ShanghaiWe now introduce this fun filled family Chocolate store to Aamchi Mumbai itself…

8. Hobby ideas and Crosswords are close by and they will help in attracting people to the Hershey’s store as well

9. Area is centrally located, parking is also available

10. The frequency of people visiting this store in south Mumbai is high

11. People in this area are mostly aware of this brand as its International and can afford it

13. Will cater to the palate of every family member

14. There is a wide variety of chocolates with different ingredients to please all

15. Chocolates available for those who are calorie conscious, have diabetes etc.

16. Apart from chocolate the store will also offer candies, chewing gums, liquorices

17. There will also be chocolate hampers available as per the customers needs for any occasion desired

18. The store also has a café where in Hershey's cakes, beverages, cookies are also available

20. Persona 2 Natasha Sharma an 18 year old studying at Jai hind college residing at Pali hill bandra loves her fair share of sleepovers, her favourite colour is Pink, loves gossiping on the phone with her friends till the wee hours of the night, absolutely loves to go shopping with her friends, study’s one day before the exam, keeps her facebook messages updated, knows all about the latest trends being followed, needs to convince her parents as to why she deserves a blackberry phone over her average academic results. And when she’s feeling down in the dumps after having a fight with her boyfriend she needs her fix of her favourite chocolate for that endorphin release after all its every chocoholics feel good remedy...!

21. Persona 3 PriyankaMurarka a 31 year old mother of 2 leads a very hectic life she works as a magazine editor and sometimes even has to deal with odd working hours. She loves to drive to work in her Honda CR-V and days when she gets done early even picks up the kids from school. Her husband is the owner of a brokerage firm and the family resides at Jolly maker apartments,Cuffe parade with their pet dog Jinx. Every day the maharaj cooks the meals in the morning before the family leaves for work and school and even though they may not like what’s been cooked for lunch, one thing that all their palates agree to is the taste of Hershey’s chocolate. A good meal or a bad meal their sweet tooth needs to be catered to with chocolate after every meal.

22. Persona 4 JagdishMehra a 62 year old has been happily married for the past 37 years he lives with his wife at Il palazzo Malabar hill. He has two married daughters and 5 grandchildren in total who he is absolutely crazy about. Mr.Mehra suffers from diabetes and cannot have chocolate, his only weakness. His wife has forcefully made him join the gym so that he can take care of his health and keep his blood sugar levels in check. One of his son in laws who works as a diamond merchant has recently introduced him to hersheys sugar free candy. What more could Mr.Mehra ask for a chocolate that suits his taste, his health condition and chocolate he can share with his grandchildren as well.

23. Hershey’s Product Range:

24. Chocolate products 5th Avenue Almond Joy and Mounds Bar None Cadbury Crème and Easter. Cadbury's Caramello Cadbury Cherry Blossom Glosette Heath bar Cookies and Cream, Hershey's Kisses chocolate chip. Hershey's Miniatures Hershey's Chocolate, Hershey's Special Dark chocolate, Krackel, and Mr. Goodbar. Hershey's Hershey's KissablesMilk Duds Mr. Goodbar peanuts. Oh Henry! Hershey's Pops golf movie theaters. Reese's Fast Break, Reese's NutRageous, Butter Cups, Reese's Pieces ReeseSticks, Rolo, Nestlé.

26. CareFree Koolerz mint based gum in various flavors made with Xylitol.

27. Good & Plenty, white and purplish-red pill shaped licorice candies. Breath Savers breath mints. Bubble Yum bubble gum brand. Ice Breakers chewing gum and mints. Jolly Rancher hard fruit candy, lollipops, and flavored soda. Koolerz chewing gum, with Xylitol and regular. PayDay candy bar, which contains peanuts and caramel but no chocolate. ZAGNUT candy bar, consisting of toasted coconut and peanut butter. Zero candy bar, a combination of caramel, peanut and almond nougat covered in white fudge.

28. LOCALIZATION MEASURES Reduce size of chocolate packets Add flavours wafer chocolates Festive hampers Chocolate gola corner Chocolate candyfloss and pop corn A complete chocolicious experience with family Chocolate games on the ground floor Sensory branding Hersheys kiss mascot around the store playing with kids Acrylic shelves

30. Two floors each of 3500 square feet

31. The ground consists of products to be sold and the gaming zone

32. The first floor consists of the cafearea3500 square feet at kemps corner besides hobby ideas and crossword

33. INTERIORS

34. TAGLINE: Love at first bite!!! BRAND AMBASSADOR: Name: choco Age: 3yrs

35. PRINT AD 1.

36. PRINT AD NO.2

37. BILLBOARD AD: From HERSHEY’s Mumbai @ kemps Corner

38. BILLBOARD AD NO.2 Visit the chocolalicious world of dreams @ Hershey’s Mumbai kemps Corner

39. Marketing strategy Teaser posters on near target group locations Print ads on billboards at major traffic junctions Print ads on premium fashion magazines In store marketing through sensory branding

40. Thank you..