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AGILITY COACHING TEAM
BEYOND AGILE
SELF-ORGANIZATION
FOR TECH TEAMS
16 countries
3 fulfillment centers
16+ million active customers
2.2+ billion € revenue 2014
135+ million visits per month
9.000+ employees
@tobiasleonh @katarinamatthes
Tobias Leonhardt Katarina Matthes
BEYOND IN BETWEEN
Feedback Door
Zalando
Technology
AGILITY
COACHING
+900
+90 5
Scaling
Self-
Organization
Agile
AGILITY
COACHING
Drivers
“Nobody is doing something on
topic A12”
“How can you help with it?”
“Oh, no. This isn’t part of my job.”
A group of cells working together to carry out
certain common functions form a tissue
+ a group of tissues working together to carry
out certain common functions form an organ
+ a group of organs working together to carry
out certain common functions is an organ
system
+ a group of organ systems working together
to carry out certain common functions is an
organism
Holon &
Holarchic
Collective
Intelligence
increasing complexity
fast changing environments
innovation as a must
hire skilled talent
use collective intelligence
How about you?
Principles
1. Just do it [consent decision making]
2. Be free to do it [role autonomy]
3. Everybody is a leader [distributed leadership]
History
personal organisational
Integral Theory
myself
we
Holacracy®
Sociocracy
Agile & Lean
Practice
“Valley of Tears”
Kickoff
Workshop
Purpose &
Vision Distributed Leadership Framework
PURPOSE
AUTONOMY
MASTERY
RADICAL
AGILITY
Roles 1.0
OKRs
Roles 2.0
Workgroups
CHANGECURVE
TEAM DEVELOPMENT
Facilitator Transparency
Governance
Meeting
Operational
Sync
Meeting
Special
Topic
Meeting
Purpose
Autonomous Roles Tension
What?
How?Proposal
DISTRIBUTED LEADERSHIP FRAMEWORK
for Self-Organisation
Hierarchy of Roles
Facilitator
Transparency Representative
KPI Manager
OKR Expert
Docu Expert
Team Work Organizer
Team Ambassador
Acquisition Manager
Backlog Manager
Portfolio Manager
Communication Expert
Onboarding Support
Process Management Coach
Process Model Designer
Process Monitoring Designer
PMT Admin
ZMON Admin
Analyst
Project Coordinator Monitoring Continuity
Project Coordinator App Monitoring
Project Coordinator Monitoring Summary
Project Coordinator Modular Monitoring
Project Coordinator Same Day Delivery
Roles of a Circle
A“Role” is an organizational construct with a descriptive name and one or
more of the following:
● (a) a “Purpose”, which is a capacity, potential, or unrealizable goal
that the Role will pursue or express on behalf of the Organization
● (c) one or more “Accountabilities”, which are ongoing activities
of the Organization that the Role will enact.
Helper / Governance Meeting - Visualisation
Mental Model
Green
Value-driven, Relationships over Outcomes
Community, Culture, Fulfillment
Empowerment, Participation
Stakeholder Perspective
Orange
Predict & Control, Management by
Objectives
Individualism, Performance, Competition
Profit & Growth Orientation
Shareholder Perspective
Red
Command & Control
Formal Top-Down Hierarchies
Rigorous processes
Stability & Continuity as core values
Sense & Respond
Predict & Control
Our Teal MindSet
● Think in being effective according to the purpose
(not being efficient in your tasks)
● Focus on the "Now" and a concrete "Next Step"
(instead of predict / foretell / prophesize outcomes and make big plans)
● Think which role is accountable
(not which qualified resources are available)
● Focus on a workable solution for a current issue / tension
(not a perfect solution and "what if" question)
● Be curious to let “reality” give you feedback and change based on this
(not be fearful of failing and plan and act only for safe environments)
● Adapt immediately when you sense a tension
(instead of pushing things towards a predefined plan)
Outlook
we will see...
...more subsets & variances of selforg systems
...what now is a USP will become disruptive
...selforg everywhere
Learnings
A. Holacracy® is not enough
B. You can start with a subset
C. “Leads first” works best
D. Align your environment carefully
E. Stick to the framework
Needs
1. someone with 1st hand experience
2. a strategic investment
3. the will to make it
4. connect
Connect
Practice 1
Which reaction could you observe
within you after this talk? (2 min.)
i.e. surprise, scepticism, excitement, denial,
confusion, aha-effect, ...
Sharing
Connect
Practice 2
Which chances and risks do you see in
self-organization? (3 min.)
Sharing
Alignment
(Q & A)
How about you?
Thanks
Contribution of the
audience
Sharing
Which reaction
could you observe
within you after this
talk?
Sharing
Chances
Risks
Which chances and risks do
you see in self-organization?
Teal Networks
http://discourse.reinventingorganizations.com
http://www.meetup.com/de/Self-Orga-Berlin/
Credits
MentalModel
from https://www.linkedin.com/in/peterjgreen
https://vimeo.com/121517508

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Beyond Agile: Self-Organisation for Tech Teams