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Office 2007 William Tschumy User Experience Evangelist, Western Region February 19 th , 2007 User Research at Microsoft:
The “Ribbon” UX of Office 2007
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],So what does the Ribbon do? ,[object Object],[object Object],[object Object]
How did we get here?
In the beginning…
 
 
Adaptive Menus: Office 2000
Adaptive Menus: Office 2000
 
Where did all that get us?
The customer speaks… ,[object Object],[object Object],[object Object]
So how did we get from… to…
Great UX comes from  great user insight
Show me the data ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Establish a baseline ,[object Object],[object Object],[object Object],[object Object],[object Object]
Paper Prototypes: Value and Speed ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],Eye tracking
[object Object],[object Object],[object Object],Card sort helps refine usage data
Internal Longitudinal Studies ,[object Object],[object Object],[object Object]
“ The Truman Show” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Another Longitudinal Test ,[object Object],[object Object],[object Object],[object Object],[object Object]
And everything else… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions?
Thank You! William Tschumy User Experience Evangelist, Western Region 415.420.3746 [email_address]   jensen harris parimal deshpande

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User Research and the design of Office 2007

Notas del editor

  1. Before we get started, I wanted to say on a personal note, that Office 2007 is a big reason why I’m at Microsoft. I’ve spent the last 10 years leading experience design teams of one form or another from large consultancies, to building UX groups in established industrial organizations (user and experience can be used in the same sentence?!), to ecommerce organizations, to start-ups. Up until about 2 years ago, I never would have