Collaborative learning of health professionals in online communities of practice
1. Collaborative learning of health
professionals in online communities of
practice
Esposito T., Periáñez M., Domínguez D., Fuentes F., Rodríguez H.
2. Andalusian Health Sytem
8.424.102 population
more than 100.000 professionals
29 hospitals
1.517 health care centers
Sources:
Instituto Nacional de Estadística, http://www.ine.es, August 6 th , 2012.
Servicio Andaluz de Salud, http://www.sas.junta-andalucia.es , August 6 th , 2012.
Collaborative learning of health professionals in online communities of practice
3. Accreditation
Healthcare Professional Continuing Health
centers competencies education websites
Know-how
Collaborative learning of health professionals in online communities of practice
4. Observatory for Quality of Health Training
‘Strategic plan for comprehensive training’
Training and professional development policies
Andalusian Ministry of Health
(January 2010)
Collaborative learning of health professionals in online communities of practice
5. Our initiatives
Collaborative content management website
www.juntadeandalucia.es/agenciadecalidadsanitaria/formacionsalud/
Collaborative learning of health professionals in online communities of practice
6. Our initiatives
Individual development plan management of health professionals
Skills
Collaborative learning of health professionals in online communities of practice
7. Our initiatives
Assessment of results of training activities
Collaborative learning of health professionals in online communities of practice
8. Communities of practice for health care quality and patient safety
Collaborative learning of health professionals in online communities of practice
9. Communities of practice for health care quality and patient safety
Free
Auto-management
Technical support
Collaborative learning of health professionals in online communities of practice
10. Blogs
Private messages
Shared links managing
Shared files managing
Shared photos managing
Forums
Chat
Micro-blogging
Shared event calendar
Collaborative learning of health professionals in online communities of practice
11. Launched in june 2011
Datas update: 30th of June 2012
42
Groups created
Topics:
Process management Quality in professional training
Professional development Patient Safety
Quality systems and management
Healthcare processes
Collaborative learning of health professionals in online communities of practice
12. Launched in june 2011
Datas update: 30th of June 2012
42
Groups created
Topics:
Process management Quality in professional training
Professional development Patient Safety
Quality systems and management
Healthcare processes
Collaborative learning of health professionals in online communities of practice
13. 829
User registered
Collaborative learning of health professionals in online communities of practice
14. 748
Files shared
1907
Messages sent
Collaborative learning of health professionals in online communities of practice
15. 98
Blog posts published
71
Links shared
*Datas updates on June, 30 th
Collaborative learning of health professionals in online communities of practice
16. Conclusion:
High participation → interest in the methodology
Horizontal learning → learner/trainer
Low cost → auto-management
Collaborative learning of health professionals in online communities of practice
17. Take home message:
Collaborative learning activities allows to
generate a continuous and open dialogue
about critical elements of work.
Collaborative learning of health professionals in online communities of practice
18. Thank you for your attention.
Twitter
@formacionsalud
Facebook
formacionsalud
Website
www.juntadeandalucia.es/agenciadecalidadsanitaria/formacionsalud
Collaborative learning of health professionals in online communities of practice
Notas del editor
The Andalusian Agency for Health Care Quality , which is a public organization belonging to the Andalusian Ministry of Health. As you may know, the Spanish health system is decentralized, as such there are 17 different health systems that depend on local Ministries. The Andalusian system is one of the biggest of Spain, with more than 100.000 professionals , 29 hospitals and over 1.500 primary health care centers.
The Andalusian Agency for Health Care Quality’s mission is to promote health quality and continuing improvement of health services through the Andalusian Quality Model, assessing the quality of healthcare services with four accreditation programmes: Healthcare Centers and Units Professionals’ competences Continuing education Health websites The Agency also has two observatories, whose mission is to share and disseminate good practices in patient safety and health training. Patient Safety Observatory Observatory for Quality of Health Training
I am the technical manager of web contents development of the Observatory for Quality of Health Training, that was set up in January 2010, to support the Ministry of Health’s training policies, promoting the generation, exchange and circulation of best practices in the health sphere . Its purpose is to offer health care professionals the tools that facilitate the circulation of useful learning resources for the optimum development of their work, such as: didactical resources , successful experiences , and examples of processes and tools to plan, develop and assess learning actions in health.
Observatory for Quality of Health Training developed new spaces for collaborative working and learning of health professionals, to promote an active and collaborative model of learning and encourage shared team-work. The first of them was the Observatory website, a collaborative space where users can contribute to share content about health training and professional development. Before to be published in the website, the content is checked by a team of volunteer according with some pre-established criterias.
Another initiative is GPDI, a web tool designed to elaborate personal development plans for professionals, based on a competencies assessement. This tool allows to design a different competencies map for every health workers and to find out his personal needs of development.
Another initiative is the web tool Evalùa, that allows to manage the assessment of training activities with standard surveys based on quality criterias of the Agency.
But today I am here to speak about the fourth initiative, the ‘Communities of practice for quality and patient safety’ , a website that allow health professionals to create and manage online communities of practice. We set up a specific platform based on the open software ELGG and we offered it to the professionals to develop a continuous online dialogue between them.
The access to the platform is free for every health professional or student, and all users are on the same level. Everyone can create a community of practice and manage its activities, without any permission from the institution, who just provides technical support. We wanted to offer to every professional the opportunity to have a virtual space to connect to others and to learn and practice how to use this kind of tools.
The platform offers different tools, including blogs, forums, chat, micro-blogging, private messages, shared event calendar, shared files managing, links and photos. We use the same channels to contact with the users and to help them using the platform.
Since june 2011, 42 groups were created around topics like: healthcare processes, quality in professional training in healthcare, patient safety, quality systems and management, professional development, process management.
Since june 2011, 42 groups were created around topics like: healthcare processes, quality in professional training in healthcare, patient safety, quality systems and management, professional development, process management.
829 users registered in the website...
...sharing 748 files, 1.907 messages...
...71 links and 98 blog posts.
Conclusion : Results about activity of health professionals in the website show their high participation in the platform, proving their interest in this kind of methodology and the usefulness of this tool. Using a virtual space to exchange knowledge is encouraging development of horizontal and no- hierarchical work dynamics between health professionals, who are both learner and trainer in these processes.
Take- home message : Collaborative learning activities allows to generate a continuous and open dialogue about critical elements of work, even in organizational environment and share knowledge that can improve quality of healthcare practice.