Healthy Patient | Health Well Done 3-Step Approach
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Part 1 of the Health Well Done 3-Step Methodology is the Healthy Patient. With HCAHPS surveys and immediate online reviews at the forefront of the healthcare industry, it's critical that your team put the needs of the patient first. This step helps each team member understand that all of the budgeting, planning, and building ultimately revolves around the patient.
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Healthy Patient | Health Well Done 3-Step Approach
- 2. How You Can Improve Patient Outcomes in The Environments You Build March 14th 2016
- 3. Your Facilitator BS, Education PM Certificate NYU MA – Integrative Medicine 14 Year Healthcare Senior PM
- 4. Patient Experience In The Built Environment
- 5. Agenda Chaos of Healthcare & YOU What keeps hospital CEO’s up at night HWD Strategy Healthy Patient Healthy Team Healthy Project Activity - using the SPA Communication Tool Wrap-up 5 Compassionate Collaborative Innovative
- 6. YOU YOU Trust Humility Importance of your job Doing the right thing Listen - Plan- Build
- 7. Affordable Care Act What CEO’s worry about Transparency & Report Card Infection Prevention Clinical Mindset
- 8. Extend health to 60 million Americans Governmental mandates patient safety Establishment of 22 New Federal Agencies Enacted 3/23/2010 – 10 Phases to 2020 Affordable Care Act
- 9. Healthcare Reform Implementation Patient Experience & Satisfaction Readmission Redesign Patient Care Delivery CEO’s Worry About
- 11. 747 plane carries 524 passengers 1939 people die per week from hospital acquired infections per year in the US WHO July 2011 Infection Prevention Risk Assessment Do No Harm
- 12. Description of location Risk Group Type of Impact Route In and Out Work Hours Hand Washing Sinks Elevators Fire Plan Restricted Areas ICRA- Impact Assessment
- 13. Communication with Doctors & Nurses Response of Hospital Staff Care Room Was Always Clean & Quiet at Night Patient Safety – Do No Harm Graded On
- 14. Hospital Score Card Information Month to date Fiscal year to date Comparison from last year CMS national average
- 18. Story Point Application EP Cath Lab
- 19. Points No Cables on the floor Patient centered started with Staff centered Dennis was organized and had a vision 19
- 20. Applications Design Eight Technologies were integrated Work Flow 20
- 22. Wrap-Up Compassionate- Patient & Wanting to Help Collaborative- Team Communication Innovative- The Process How does this apply to your bio’s and proposals?
- 24. Health Well Done Strategy Healthy Patient- compassionate Healthy Team- collaborative Healthy Project - innovative 24
- 25. Thank You! Email me with any questions or comments cathy@Healthwelldone.com