An ABM strategy is only as good as the sellers and SDRs that support it. Without tight sales and marketing alignment on account selection, prospect follow-up and marketing tactics, ABM campaigns are certain to fall flat.
In this session FinancialForce’s CMO Fred Studer and Director of Demand Generation Ciaran Mahoney will discuss the company’s ABM journey and the organizational changes that were required to bring sales and marketing closer together.
3. Confidential | Restricted to FinancialForce ‹#›
Ciaran Mahoney
Director of Demand Gen
Finance Executive
Professional Services Executive
Personas
North America, EMEA, ANZ
SMB, Mid-Market, Enterprise
Markets
Cloud ERP built on Salesforce
700 Employees
Company
6. Re-aligning Teams Around ABM
Confidential | Restricted to FinancialForce 6
Inbound vs.
Outbound SDRs
SDRs Under
Marketing
Segment
Focused
Demand Gen
7. Establishing Guardrails
Confidential | Restricted to FinancialForce 7
Product Geos Verticals Org Size
Financial Management
North America
Asia
Software/SaaS
Manufacturing
100 - 2500
< 5
Professional Services
Automation
North America
Africa
Tech Services
Construction
100 - 10,000
< 50
8. Narrowing and Prioritizing
Confidential | Restricted to FinancialForce 8
Priority 1:
Sales Rep Top
Priority
~30 Accounts
Proactive outbound
from AE & SDR
High-value campaigns
Full personalization
Hundreds of
accounts
Segmented ad cover
Inbound only
~100 Accounts
Proactive outbound
from SDR
Mid-low value
campaigns
Some personalization
Priority 2:
BDR &
Marketing
Priority 3:
Marketing Air
Cover
All other accounts
No proactive
marketing support
May bubble up
organically
Priority 4:
Limited
Marketing
10. Confidential | Restricted to FinancialForce ‹#›
We Built a Tech Stack that Supports ABM
BUILD & ENRICH
2
5
%
ENGAGE & QUALIFY
CONVERT & CLOSE
EXPAND
ANALYZE & OPTIMIZE
PROCESS & ROUTE