1. HOUSSEIN DAOUD
Dubai. UAE Email:housseindaoud@hotmail.com
Mobile: +971.501881036
CAREER OBJECTIVE
A highly motivated sales professional with an impressive track record in retail
management, sales, marketing and business development, seeking a challenging
position with a dynamic organization to contribute accrued skills in achieving
organizational objectives and charting a mutually beneficial growth path.
SKILLS
 Strategic Sales, Marketing, Store Management, Business Development, Retail
Management.
 Market Research, Competitor Analysis, Customer Service, Client Relationship,
Management Reporting.
 Customer Relations, Negotiations, Target Setting & Achievement.
 Team Management, Coordination & Development, Training & Recruitment,
Performance Review, Motivating.
 Analytical Skills, comfortable to work under pressure, Communication &
Interpersonal Skills.
 Computer skills-MS Office Application & Internet Usage.
PROFESSIONALEXPERIENCE
Senior Boutique Manager – DOLCE GABBANA
Key Responsibilities as Senior Boutique Manager (TDM AREA – LEVEL KIDS -
BURJUMAN)

2. HOUSSEIN DAOUD
Dubai. UAE Email:housseindaoud@hotmail.com
Mobile: +971.501881036
 Drive Traffic to store & improves profitability by creating operational in-store
action plans to increase customer acquisition , retention , satisfaction , Cross sell
& upsell sales and service .
 Implement marketing strategies & action plan given by brand marketing
manager to improve the brand’s performance .
 Team Development plans to be worked on consistently .
 Monitors team performance and the store KPI’s.
Store Manager September 2013 – March 2015
Burberry ( Dubai Mall kids & Bloomingdales )
Burberry:
It’s a luxury brand with a distinctive British sensibility , strong international recognition
and differentiating brand values that resonate across a multi-generations . it was
founded in1856.
Key Responsibilities as Store Manager for Burberry:
 Leading a high performing customer facing and service oriented team.
 Leverage the Customer Relationship Management (CRM) and the Customer
Value Management (CVM) to support the Customer’s loyalty for the store and
the brand simultaneously.
 Drive the digital agenda and ensure employees are engaged with new digital
initiatives.
 Ensure that employees have sound product knowledge and are aware of the
company policies and procedures.
 Drive the store productivity and profitability by following the highest standards
of customer service , Visual merchandising , health &safety , and Rivo Program ,
Shop Manager January 2010- August 2013
Chalhoub Group, Abu Dhabi, UAE

3. HOUSSEIN DAOUD
Dubai. UAE Email:housseindaoud@hotmail.com
Mobile: +971.501881036
The company is the leading retail organization in the Middle East, with the most famous
luxury brands and thousands of employees and stores in the Middle East, Africa, and
Central Europe.
Designation Chronology:
 Apr”2011-August 2013 : Shop Manager for “CAROLINA HERRERA – Abu Dhabi”
 Jun”2010”-March”2011” : Shop Manager for “Michael Kors & Villebrequin &
Katakeet Shops – Abu Dhabi”
 Jan”2010”-June”2010 : Shop Supervisor for “GEOX SHOP-Dubai”
Key Responsibilities as Shop Supervisor & Shop Manager (Jan”2010”-August 2013)
 Establishing, Communicating store goals and results to employees, staffing the
store, assigning workload, actively supporting employees growth, uploading
cooperative polices to motivate employees thereby increasing efficiency.
 Directing sales assistants in managing the store and assisting in the overall
administration of the store to enhance revenues and profitability. Delivering the
best service to customers as per the organizational standards.
 Facilitating a pleasant and hassle free experience for every customer, resolving
customer complaints effectively within specified time frames, ensuring customer
feedback is actively solicited, recorded and appropriately acted upon.
 Periodically maintaining a record of stock in stores, constantly interacting with
the vendors and suppliers for further purchases, arranging for collection of
delivery and prompt payment to maintain optimum stock and avoid pilferage
and wastage.
 Conceptualizing, executing clients servicing strategies based on market
intelligence of competitors and keeping upper management updated about
developments.
 Staffing, developing and controlling the team, evaluating performance and
recommending appropriate training and motivating them to meet organizational
goals.
 Preparing, analyzing periodic sales reports of the store, managing all sales
communication, documentation and submitting the same to the senior
management for further decision-making.

4. HOUSSEIN DAOUD
Dubai. UAE Email:housseindaoud@hotmail.com
Mobile: +971.501881036
Assistant Store Manager January 2008-December 2009
Alshaya Company, Jeddah, Saudi Arabia
Inducted as Salesman and charted a phenomenal growth curve to the post of
assistant Store Manager,
Designation Chronology:
 Apr”2009” - Dec”2009” :Assistant Store Manager
 Aug”2008” - Apr”2009” :Store Visual Merchandiser
 Jan”2008” - Aug”2008” :Salesman
Key Responsibilities as Store Visual Merchandiser (Aug”2008” – Apr”2009”)
 Assisted in the day to day operations of the sales department, provided product
knowledge and support to ensure accurate and timely processing as well as
follow up of the orders received.
 Managed the overall merchandising activities of the store, including the Window
Mannequins, the interior Mannequins and Propping, adhering to the requisite
guidelines of brand team.
 Monitored quality, product knowledge and skill of team members conducted
regular up gradation sessions for sale teams to enhance the efficiency of sales
operations.
 Increased sales, profitability and customer satisfaction scores by providing
outstanding customer service. Communicated product features and benefits to
clients resulting in long term loyalty.
 Maintained a record of customer service operations, prepared regular status
reports for the upper management and provided recommendations for
improvement in customer service polices.
Senior Accountant Jan”2006” – Dec”2007”
Al Fardous Company, Doha, Qatar. (It’s specialized at Card Designing)
Al-Baath University, Hums, Syria
Bachelors Degree in Translation
ICDL Certificate, “Graduation Year 2010”
PERSONAL INFORMATION

5. HOUSSEIN DAOUD
Dubai. UAE Email:housseindaoud@hotmail.com
Mobile: +971.501881036
Birth Date :10 June 1982
Gender : Male
Nationality :Syrian
Visa Status :Resident
Residence Location :Dubai
Marital Status :Married
Driving License : UAE & SAUDI & SYRIA
Language Known : Arabic & English