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Jennifer Sable López en The Inbounder

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Ponencia de Jennifer Sable López en The Inbounder sobre cómo crear un community team.

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Jennifer Sable López en The Inbounder

  1. 1. @jennita Building a High Perfomance Community Team JENNIFER SABLE LOPEZ #theinbounder Ponencia en inglés - Ponte los
  2. 2. Building a High Performance Community Team Jennifer Sable Lopez Director of Community at Moz @jennita
  3. 3. 2011
  4. 4. 2011 2012
  5. 5. 2011 2012 2013
  6. 6. 2011 2012 2013 2014
  7. 7. 2011 2012 2013 2014 Today
  8. 8. Start with YOU
  9. 9. Understand your goals @jennita #TheInbounder
  10. 10. Focus on your strengths @jennita #TheInbounder http://mz.cm/1LlTfB3
  11. 11. Gallup StrengthFinder @jennita #TheInbounder https://www.gallupstrengthscenter.com/
  12. 12. Gallup StrengthFinder @jennita #TheInbounder What? You’re a manager… of Community?!
  13. 13. Break up tasks by type @jennita
  14. 14. Create a calendar @jennita #TheInbounder
  15. 15. Create backups & train @jennita #TheInbounder
  16. 16. Use this template @jennita #TheInbounder http://mz.cm/personaltasks
  17. 17. Take an actual vacation
  18. 18. Use this process with the team
  19. 19. Love/Like/Hate @jennita #TheInbounder
  20. 20. Learn each person’s tasks @jennita #TheInbounder Painful process caused this “hate”
  21. 21. Learn each person’s tasks @jennita #TheInbounder We found tasks that weren’t needed!
  22. 22. Discover openings @jennita #TheInbounder
  23. 23. Discover openings @jennita #TheInbounder Someone out there who *loves* this?
  24. 24. Break down team tasks @jennita
  25. 25. Backups for EVERY task @jennita #TheInbounder
  26. 26. Download this template @jennita #TheInbounder http://mz.cm/teambackup
  27. 27. Combine your strengths @jennita #TheInbounder
  28. 28. Combine your strengths @jennita #TheInbounder
  29. 29. Combine your strengths @jennita #TheInbounder Remember, as an individual I was 0% Relationship Building
  30. 30. Get your job done AND have a life
  31. 31. Now you can GROW the team
  32. 32. No budget? Find someone internal!
  33. 33. What skillsets are needed? @jennita Remember these?
  34. 34. Too task focused? @jennita
  35. 35. Too task focused? @jennita
  36. 36. Continuous Process @jennita #TheInbounder Take all these tasks Check in each quarter Make necessary changes Do it all again
  37. 37. q  Know yourself
  38. 38. q  Know yourself q  Know the team
  39. 39. q  Know yourself q  Know the team q  Grow the team
  40. 40. Lay the foundation
  41. 41. Build your high performing Community team
  42. 42. Ø  Personal Task Worksheet http://mz.cm/personaltasks Ø  Team Backup Worksheet http://mz.cm/teambackup Ø  Gallup StrengthFinder Test https://www.gallupstrengthscenter.com/ Resources
  43. 43. Jennifer Sable Lopez Director of Community at Moz @jennita Thank You
  44. 44. GRACIAS THANK YOU #theinbounder @jennita JENNIFER SABLE LOPEZ

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