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Mobile Usability Testing:
  Theory & Practice
          Lis Pardi and Kate Lawrence
                 presentation to
    Simmons Usability Professional Association
                 March 29, 2012
                 ebscouxtalk.eventbrite.com
Location, Location, you get the picture
Theory:
Test where people are using their phone




                                          Taken by flickr user zenturia
Theory:
Test on the participant’s device
                                   Taken by flickr user Zawezome
Wi Fi
Theory:
Never test on Wi Fi
Practice:
Testing can be formal in style and setting
                                     Bentley University Design and Testing Center c. 2008
Practice:
Informal, impromptu hallway testing




                                      Taken by flickr user Shopify
Practice:
Virtual testing can be done from anywhere


                                            Taken by flickr user garryknight
Testing Tools
How do you record a mobile device?
                                     Taken by flickr user mdiazphoto
How do you keep the device in the camera view?
CX Partners uses the post-it method




                     http://www.cxpartners.co.uk/cxblog/ipad_app_ux_testing_observations_from_the_field/
Most adorable testing set-up, by Objective Digital
                  http://blog.objectivedigital.com/diy-document-camera-for-mobile-testing-record
Kaden Rushford built his solution:
Attach the camera to the device
                                     http://kad3n.com/portfolio/
Want.
Kirk Henry’s design for Lokion Interactive
                       http://www.90percentofeverything.com/2010/11/15/more-mobile-usability-testing-sleds/
Mr. Tappy!
Be prepared to take lots of notes



                                    Taken by flickr user Dr Stephen Dann
And more notes
The Test
Theory:
Test on a prototype




                      From the flickr Wired Photostream
Theory:
Have others observe the testing
                                  Taken by flickr user blueoxen
Practice:
The prototype might not be ready in time

                                           Taken by flickr user blue2likeyou
Practice:
Test competitors or sites with similar end goals
                                                   From flickr user blueoxen
Participants
Theory:
Identify attributes of your users and find that in participants
                                                          Taken by flickr user Mesq
Practice:
Participants, participants, where are you?
Practice:
Reward participants with money or gift cards
                                               Taken by flickr user stevendepolo
Reporting
Theory:
Everyone will be excited to read and discuss your full report




                                                         Taken by flickr user timbomb
Practice:
You need to write reports that people will read

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Mobile Usability Testing: Theory & Pracitce