SlideShare una empresa de Scribd logo
1 de 14
Transactional  HR Services MAC Calcano
What is Transactional Services about?   ,[object Object],[object Object],[object Object]
Transactional Services is the leveraging of HR programs and plans to meet defined customer/client requirements at agreed-upon performance standards by managing : HR Service Design and  Delivery Customer Service and  Satisfaction Employee Motivation and Commitment HR Business Contribution
Transactional Services Process ,[object Object],[object Object],[object Object],[object Object],[object Object]
Transactional Services Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
HR Transactional Service categories which are “ leverageable”  Transactional Expertise  Benefits & Salary Administration HRIS Administration & Services Employee Programs Training & Development  Activities
Transactional Services Process ,[object Object],[object Object],[object Object],[object Object],[object Object]
Transactional Services Implementation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Transactional Services Potential Off-Set ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cost savings through Transactional Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Organizational  effectiveness sets forth the HR Strategy which then increases Company competitiveness Changes  Global Marketplace New entries And Competitors Investment in: People  Intensive * Competencies are  key to entry * Global mindset  * Growth Market  * Seamless HR practice   HR Business   * HR Policy & Procedure * Manufacturing and Supply  Process Improvement * New business initiatives Implications for HR   * Innovation and  CHANGE * Service mindset * Value Added results * Talent Management Cause Effect
1.) Localization 2.) Consistency 3.) HR value chain for business competitiveness and services 4.) Profitability through cost control and growth through acquisition  5.) Focus on talent & skill base for HR  6.) Change management & project process 7.) HR Technology implication and Speed to React 8.) Attracting, retaining, measuring and intellectual human capital 9.) Turnaround is not transformation  10.) Evolution Not revolution The investment in Human Resources  The Cause
HR helps manage the business by transforming the organization ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],FROM TO Entitlement Culture  - little at risk Results Culture - we deserve what we earn
Framework for HR which partners with the Business   The Effect ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Más contenido relacionado

La actualidad más candente

Human resource-management
Human resource-management Human resource-management
Human resource-management Preeti Bhaskar
 
Human Resources Management
Human Resources ManagementHuman Resources Management
Human Resources ManagementSamantha Masters
 
HR Transformation in digital age
HR Transformation in digital ageHR Transformation in digital age
HR Transformation in digital ageTas Chantree
 
Human Capital Management (HCM)
Human Capital Management (HCM)Human Capital Management (HCM)
Human Capital Management (HCM)Naman Markan
 
Strategic Human Resources Management, Metrics and Analytics
Strategic Human Resources Management, Metrics and AnalyticsStrategic Human Resources Management, Metrics and Analytics
Strategic Human Resources Management, Metrics and AnalyticsCharles Cotter, PhD
 
Ch2 Human Resource Policies and Strategies
Ch2 Human Resource Policies and StrategiesCh2 Human Resource Policies and Strategies
Ch2 Human Resource Policies and StrategiesKomal Sahi
 
Strategic HR Business Partnering
Strategic HR Business PartneringStrategic HR Business Partnering
Strategic HR Business PartneringRoy Mark
 
Techniques for Forecasting Human Resources
 Techniques  for Forecasting   Human Resources Techniques  for Forecasting   Human Resources
Techniques for Forecasting Human ResourcesR K Tiwari Sagar
 
Employee Life Cycle
Employee Life CycleEmployee Life Cycle
Employee Life CycleAmos Rabin
 
Automation Of HR Process Proposal PowerPoint Presentation Slides
Automation Of HR Process Proposal PowerPoint Presentation SlidesAutomation Of HR Process Proposal PowerPoint Presentation Slides
Automation Of HR Process Proposal PowerPoint Presentation SlidesSlideTeam
 
Strategic recruitment
Strategic recruitmentStrategic recruitment
Strategic recruitmentArsalan241
 
Employee Training & development
Employee Training & developmentEmployee Training & development
Employee Training & developmentNcell
 
Human resource management (hrm)
Human resource management (hrm)Human resource management (hrm)
Human resource management (hrm)Raina Som
 

La actualidad más candente (20)

Human resource-management
Human resource-management Human resource-management
Human resource-management
 
HR Analytics & HR Tools 02
HR Analytics & HR Tools 02HR Analytics & HR Tools 02
HR Analytics & HR Tools 02
 
Human Resources Management
Human Resources ManagementHuman Resources Management
Human Resources Management
 
HR Transformation in digital age
HR Transformation in digital ageHR Transformation in digital age
HR Transformation in digital age
 
Human Capital Management (HCM)
Human Capital Management (HCM)Human Capital Management (HCM)
Human Capital Management (HCM)
 
HR Functions
HR FunctionsHR Functions
HR Functions
 
Recruitment Strategy.pptx
Recruitment Strategy.pptxRecruitment Strategy.pptx
Recruitment Strategy.pptx
 
Strategic Human Resources Management, Metrics and Analytics
Strategic Human Resources Management, Metrics and AnalyticsStrategic Human Resources Management, Metrics and Analytics
Strategic Human Resources Management, Metrics and Analytics
 
Ch2 Human Resource Policies and Strategies
Ch2 Human Resource Policies and StrategiesCh2 Human Resource Policies and Strategies
Ch2 Human Resource Policies and Strategies
 
Strategic HR Business Partnering
Strategic HR Business PartneringStrategic HR Business Partnering
Strategic HR Business Partnering
 
Techniques for Forecasting Human Resources
 Techniques  for Forecasting   Human Resources Techniques  for Forecasting   Human Resources
Techniques for Forecasting Human Resources
 
HR Scorecard
HR Scorecard HR Scorecard
HR Scorecard
 
Strategic Business Partner Function
Strategic Business Partner FunctionStrategic Business Partner Function
Strategic Business Partner Function
 
Employee Life Cycle
Employee Life CycleEmployee Life Cycle
Employee Life Cycle
 
Hr ppt
Hr pptHr ppt
Hr ppt
 
Automation Of HR Process Proposal PowerPoint Presentation Slides
Automation Of HR Process Proposal PowerPoint Presentation SlidesAutomation Of HR Process Proposal PowerPoint Presentation Slides
Automation Of HR Process Proposal PowerPoint Presentation Slides
 
Strategic recruitment
Strategic recruitmentStrategic recruitment
Strategic recruitment
 
Employee Training & development
Employee Training & developmentEmployee Training & development
Employee Training & development
 
Hr metrics and analytics pj
Hr metrics and analytics pjHr metrics and analytics pj
Hr metrics and analytics pj
 
Human resource management (hrm)
Human resource management (hrm)Human resource management (hrm)
Human resource management (hrm)
 

Destacado

HR Shared Services: Kellogg's Case Study
HR Shared Services: Kellogg's Case StudyHR Shared Services: Kellogg's Case Study
HR Shared Services: Kellogg's Case StudyEnwisen Software
 
10 things HR transformation
10 things HR transformation   10 things HR transformation
10 things HR transformation Rob Scott
 
Transaction Analysis (Human Resource)
Transaction Analysis (Human Resource)Transaction Analysis (Human Resource)
Transaction Analysis (Human Resource)Mspinkpari
 
Successful Shared Services Implementation
Successful Shared Services ImplementationSuccessful Shared Services Implementation
Successful Shared Services ImplementationRegional Health
 
HR Service Delivery Model
HR Service Delivery ModelHR Service Delivery Model
HR Service Delivery ModelPeyman Dayyani
 
David Ulrich's HR Model
David Ulrich's HR ModelDavid Ulrich's HR Model
David Ulrich's HR ModelCreativeHRM
 
Functions and Activities of HRM
Functions and Activities of HRMFunctions and Activities of HRM
Functions and Activities of HRMSharon Geroquia
 
Framework hr analytics
Framework hr analyticsFramework hr analytics
Framework hr analyticsLuca Solari
 
Handover Consulting - HR Process Framework
Handover Consulting - HR Process FrameworkHandover Consulting - HR Process Framework
Handover Consulting - HR Process FrameworkAli AlJabari
 
21 total-quality-management-concepts
21 total-quality-management-concepts21 total-quality-management-concepts
21 total-quality-management-conceptsSantiago Urquizo
 
Balanced Scorecard Strategies For Hr Ss Workshop May 10 2010a Chicago, Il
Balanced Scorecard Strategies For Hr Ss   Workshop May 10 2010a   Chicago, IlBalanced Scorecard Strategies For Hr Ss   Workshop May 10 2010a   Chicago, Il
Balanced Scorecard Strategies For Hr Ss Workshop May 10 2010a Chicago, IlFrederick 'Rick' Buchman
 
Transactional marketing
Transactional marketingTransactional marketing
Transactional marketingRishav Mahajan
 
The 7 Lessons Learned of Highly Effective Shared Services
The 7 Lessons Learned of Highly Effective Shared Services  The 7 Lessons Learned of Highly Effective Shared Services
The 7 Lessons Learned of Highly Effective Shared Services Chazey Partners
 
Trends and Best Practices in Global Shared Services
Trends and Best Practices in Global Shared ServicesTrends and Best Practices in Global Shared Services
Trends and Best Practices in Global Shared ServicesChazey Partners
 
Transactional Analysis PPT - OB - Shimna
Transactional Analysis PPT - OB - ShimnaTransactional Analysis PPT - OB - Shimna
Transactional Analysis PPT - OB - ShimnaChinnu Shimna
 
Assignmnt ppt transactional analysis
Assignmnt ppt transactional analysisAssignmnt ppt transactional analysis
Assignmnt ppt transactional analysisRoshni Menon
 
Transactional Analysis
Transactional AnalysisTransactional Analysis
Transactional Analysisjalasayanan
 

Destacado (20)

HR Shared Services: Kellogg's Case Study
HR Shared Services: Kellogg's Case StudyHR Shared Services: Kellogg's Case Study
HR Shared Services: Kellogg's Case Study
 
10 things HR transformation
10 things HR transformation   10 things HR transformation
10 things HR transformation
 
Transaction Analysis (Human Resource)
Transaction Analysis (Human Resource)Transaction Analysis (Human Resource)
Transaction Analysis (Human Resource)
 
Successful Shared Services Implementation
Successful Shared Services ImplementationSuccessful Shared Services Implementation
Successful Shared Services Implementation
 
HR Service Delivery Model
HR Service Delivery ModelHR Service Delivery Model
HR Service Delivery Model
 
David Ulrich's HR Model
David Ulrich's HR ModelDavid Ulrich's HR Model
David Ulrich's HR Model
 
Functions and Activities of HRM
Functions and Activities of HRMFunctions and Activities of HRM
Functions and Activities of HRM
 
HRSS Cherobelle (2)
HRSS Cherobelle (2)HRSS Cherobelle (2)
HRSS Cherobelle (2)
 
Framework hr analytics
Framework hr analyticsFramework hr analytics
Framework hr analytics
 
Operational-Excellence
Operational-ExcellenceOperational-Excellence
Operational-Excellence
 
Handover Consulting - HR Process Framework
Handover Consulting - HR Process FrameworkHandover Consulting - HR Process Framework
Handover Consulting - HR Process Framework
 
21 total-quality-management-concepts
21 total-quality-management-concepts21 total-quality-management-concepts
21 total-quality-management-concepts
 
Balanced Scorecard Strategies For Hr Ss Workshop May 10 2010a Chicago, Il
Balanced Scorecard Strategies For Hr Ss   Workshop May 10 2010a   Chicago, IlBalanced Scorecard Strategies For Hr Ss   Workshop May 10 2010a   Chicago, Il
Balanced Scorecard Strategies For Hr Ss Workshop May 10 2010a Chicago, Il
 
Transactional marketing
Transactional marketingTransactional marketing
Transactional marketing
 
The 7 Lessons Learned of Highly Effective Shared Services
The 7 Lessons Learned of Highly Effective Shared Services  The 7 Lessons Learned of Highly Effective Shared Services
The 7 Lessons Learned of Highly Effective Shared Services
 
Line and staff aspects of hrm
Line and staff aspects of hrmLine and staff aspects of hrm
Line and staff aspects of hrm
 
Trends and Best Practices in Global Shared Services
Trends and Best Practices in Global Shared ServicesTrends and Best Practices in Global Shared Services
Trends and Best Practices in Global Shared Services
 
Transactional Analysis PPT - OB - Shimna
Transactional Analysis PPT - OB - ShimnaTransactional Analysis PPT - OB - Shimna
Transactional Analysis PPT - OB - Shimna
 
Assignmnt ppt transactional analysis
Assignmnt ppt transactional analysisAssignmnt ppt transactional analysis
Assignmnt ppt transactional analysis
 
Transactional Analysis
Transactional AnalysisTransactional Analysis
Transactional Analysis
 

Similar a Human Resources Transactional Services

Defining Value And Measuring Hr
Defining Value And Measuring HrDefining Value And Measuring Hr
Defining Value And Measuring Hrsonyacurley
 
HRDi Overview 2011
HRDi Overview 2011HRDi Overview 2011
HRDi Overview 2011DaveMcKeon
 
How can HR make the difference?
How can HR make the difference?How can HR make the difference?
How can HR make the difference?SDWorxLLN
 
T Dv H Brochure 2008 View
T Dv H Brochure  2008 ViewT Dv H Brochure  2008 View
T Dv H Brochure 2008 Viewtdvhassoc
 
The HR Audit – GVFSHRM4.19.16
The HR Audit – GVFSHRM4.19.16The HR Audit – GVFSHRM4.19.16
The HR Audit – GVFSHRM4.19.16Stephanie Kindt
 
The Circle Of Simplicity
The Circle Of Simplicity       The Circle Of Simplicity
The Circle Of Simplicity UPES Dehradun
 
The Evolution of the HR Business Partner
The Evolution of the HR Business PartnerThe Evolution of the HR Business Partner
The Evolution of the HR Business PartnerScottMadden, Inc.
 
Run HR like a business
Run HR like a businessRun HR like a business
Run HR like a businessAnita Lettink
 
20678074 Hrd Scorecardgroup I
20678074 Hrd Scorecardgroup I20678074 Hrd Scorecardgroup I
20678074 Hrd Scorecardgroup Ihide_seek
 
Hr strategic business partner
Hr strategic business partnerHr strategic business partner
Hr strategic business partnerKULDEEP MATHUR
 
Measuring Human Resources part1 of 3
Measuring Human Resources part1 of 3Measuring Human Resources part1 of 3
Measuring Human Resources part1 of 3Archita Panda
 
ITIL_2011_Mind_Maps training zone Mars 2011(1).pdf
ITIL_2011_Mind_Maps training zone Mars 2011(1).pdfITIL_2011_Mind_Maps training zone Mars 2011(1).pdf
ITIL_2011_Mind_Maps training zone Mars 2011(1).pdfWafa Hammami
 

Similar a Human Resources Transactional Services (20)

Defining Value And Measuring Hr
Defining Value And Measuring HrDefining Value And Measuring Hr
Defining Value And Measuring Hr
 
Driving Hr Transformation With Metrics V7
Driving Hr Transformation With Metrics V7Driving Hr Transformation With Metrics V7
Driving Hr Transformation With Metrics V7
 
Driving Hr Transformation With Metrics V7
Driving Hr Transformation With Metrics V7Driving Hr Transformation With Metrics V7
Driving Hr Transformation With Metrics V7
 
HRDi Overview 2011
HRDi Overview 2011HRDi Overview 2011
HRDi Overview 2011
 
How can HR make the difference?
How can HR make the difference?How can HR make the difference?
How can HR make the difference?
 
3a 8 Human Resources Audit
3a   8   Human Resources Audit3a   8   Human Resources Audit
3a 8 Human Resources Audit
 
Health Care HR
Health Care HRHealth Care HR
Health Care HR
 
T Dv H Brochure 2008 View
T Dv H Brochure  2008 ViewT Dv H Brochure  2008 View
T Dv H Brochure 2008 View
 
The HR Business Partner
The HR Business PartnerThe HR Business Partner
The HR Business Partner
 
The HR Audit – GVFSHRM4.19.16
The HR Audit – GVFSHRM4.19.16The HR Audit – GVFSHRM4.19.16
The HR Audit – GVFSHRM4.19.16
 
The Circle Of Simplicity
The Circle Of Simplicity       The Circle Of Simplicity
The Circle Of Simplicity
 
The Evolution of the HR Business Partner
The Evolution of the HR Business PartnerThe Evolution of the HR Business Partner
The Evolution of the HR Business Partner
 
Run HR like a business
Run HR like a businessRun HR like a business
Run HR like a business
 
20678074 Hrd Scorecardgroup I
20678074 Hrd Scorecardgroup I20678074 Hrd Scorecardgroup I
20678074 Hrd Scorecardgroup I
 
HRBP Presentation v4
HRBP Presentation v4HRBP Presentation v4
HRBP Presentation v4
 
Hr strategic business partner
Hr strategic business partnerHr strategic business partner
Hr strategic business partner
 
Measuring Human Resources part1 of 3
Measuring Human Resources part1 of 3Measuring Human Resources part1 of 3
Measuring Human Resources part1 of 3
 
Nividh Hcm BI
Nividh Hcm BINividh Hcm BI
Nividh Hcm BI
 
ITIL_2011_Mind_Maps training zone Mars 2011(1).pdf
ITIL_2011_Mind_Maps training zone Mars 2011(1).pdfITIL_2011_Mind_Maps training zone Mars 2011(1).pdf
ITIL_2011_Mind_Maps training zone Mars 2011(1).pdf
 
Who Am I ?
Who Am I ?Who Am I ?
Who Am I ?
 

Más de Mauro Calcano

When developing a HR team
When developing a HR team   When developing a HR team
When developing a HR team Mauro Calcano
 
Career path and transition
Career path and transitionCareer path and transition
Career path and transitionMauro Calcano
 
Learning center national recogntion
Learning center national recogntionLearning center national recogntion
Learning center national recogntionMauro Calcano
 
Competency development
Competency developmentCompetency development
Competency developmentMauro Calcano
 
Achieving commitment
Achieving commitmentAchieving commitment
Achieving commitmentMauro Calcano
 
Ops goals for operations some examples
Ops goals  for operations      some examplesOps goals  for operations      some examples
Ops goals for operations some examplesMauro Calcano
 
Operational principles and business standards
Operational principles and business standardsOperational principles and business standards
Operational principles and business standardsMauro Calcano
 
Operations flowchart
Operations flowchartOperations flowchart
Operations flowchartMauro Calcano
 
Talking points discussion with gm
Talking points   discussion with gmTalking points   discussion with gm
Talking points discussion with gmMauro Calcano
 
Organizational analysis wage and salary review
Organizational analysis   wage and salary reviewOrganizational analysis   wage and salary review
Organizational analysis wage and salary reviewMauro Calcano
 
Project - wage and salary review
Project  - wage and salary reviewProject  - wage and salary review
Project - wage and salary reviewMauro Calcano
 
An interviewer's prespective
An interviewer's prespectiveAn interviewer's prespective
An interviewer's prespectiveMauro Calcano
 
One minute introduction
One minute introductionOne minute introduction
One minute introductionMauro Calcano
 
Facilitation at the leadership level.
Facilitation at the leadership level.Facilitation at the leadership level.
Facilitation at the leadership level.Mauro Calcano
 
Prototype organizational review
Prototype organizational reviewPrototype organizational review
Prototype organizational reviewMauro Calcano
 
Personal bio mauro antonio calcano
Personal bio   mauro antonio calcanoPersonal bio   mauro antonio calcano
Personal bio mauro antonio calcanoMauro Calcano
 

Más de Mauro Calcano (20)

When developing a HR team
When developing a HR team   When developing a HR team
When developing a HR team
 
Career path and transition
Career path and transitionCareer path and transition
Career path and transition
 
Learning center national recogntion
Learning center national recogntionLearning center national recogntion
Learning center national recogntion
 
Competency model
Competency modelCompetency model
Competency model
 
Competency development
Competency developmentCompetency development
Competency development
 
Achieving commitment
Achieving commitmentAchieving commitment
Achieving commitment
 
Ops goals for operations some examples
Ops goals  for operations      some examplesOps goals  for operations      some examples
Ops goals for operations some examples
 
Operational principles and business standards
Operational principles and business standardsOperational principles and business standards
Operational principles and business standards
 
Operations flowchart
Operations flowchartOperations flowchart
Operations flowchart
 
Talking points discussion with gm
Talking points   discussion with gmTalking points   discussion with gm
Talking points discussion with gm
 
Organizational analysis wage and salary review
Organizational analysis   wage and salary reviewOrganizational analysis   wage and salary review
Organizational analysis wage and salary review
 
Project - wage and salary review
Project  - wage and salary reviewProject  - wage and salary review
Project - wage and salary review
 
An interviewer's prespective
An interviewer's prespectiveAn interviewer's prespective
An interviewer's prespective
 
One minute introduction
One minute introductionOne minute introduction
One minute introduction
 
Facilitation at the leadership level.
Facilitation at the leadership level.Facilitation at the leadership level.
Facilitation at the leadership level.
 
Prototype organizational review
Prototype organizational reviewPrototype organizational review
Prototype organizational review
 
Personal bio mauro antonio calcano
Personal bio   mauro antonio calcanoPersonal bio   mauro antonio calcano
Personal bio mauro antonio calcano
 
Discussion document
Discussion documentDiscussion document
Discussion document
 
Be a leader
Be a leaderBe a leader
Be a leader
 
Skills inventory
Skills inventorySkills inventory
Skills inventory
 

Human Resources Transactional Services

  • 1. Transactional HR Services MAC Calcano
  • 2.
  • 3. Transactional Services is the leveraging of HR programs and plans to meet defined customer/client requirements at agreed-upon performance standards by managing : HR Service Design and Delivery Customer Service and Satisfaction Employee Motivation and Commitment HR Business Contribution
  • 4.
  • 5.
  • 6. HR Transactional Service categories which are “ leverageable” Transactional Expertise Benefits & Salary Administration HRIS Administration & Services Employee Programs Training & Development Activities
  • 7.
  • 8.
  • 9.
  • 10.
  • 11. Organizational effectiveness sets forth the HR Strategy which then increases Company competitiveness Changes Global Marketplace New entries And Competitors Investment in: People Intensive * Competencies are key to entry * Global mindset * Growth Market * Seamless HR practice HR Business * HR Policy & Procedure * Manufacturing and Supply Process Improvement * New business initiatives Implications for HR * Innovation and CHANGE * Service mindset * Value Added results * Talent Management Cause Effect
  • 12. 1.) Localization 2.) Consistency 3.) HR value chain for business competitiveness and services 4.) Profitability through cost control and growth through acquisition 5.) Focus on talent & skill base for HR 6.) Change management & project process 7.) HR Technology implication and Speed to React 8.) Attracting, retaining, measuring and intellectual human capital 9.) Turnaround is not transformation 10.) Evolution Not revolution The investment in Human Resources The Cause
  • 13.
  • 14.