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Kondwani Mtalimanja

“CONNECTING AFRICA IN A 21ST
CENTURY INTERNATIONAL NGO”
Agenda
Introduction to the Save the Children International
     • Vision
     • Mission
     • Theory of Change


IT Support Model

IT Strategy and 2012 Deliverables

Challenges

Q&A
Save the Children International

• WE ARE the world’s leading independent organisation for children.

•    OUR VISION is a world in which every child attains the right to survival,
     protection, development and participation.

•    OUR MISSION is to inspire breakthroughs in the way the world treats children,
     and to achieve immediate and lasting change in their lives.
Our Theory of
Change is…
Agenda
Introduction to the Save the Children International
     • Vision
     • Mission
     • Theory of Change

Global IT Support Model

IT Strategy and 2012 Deliverables

Challenges

Q&A
Total number of IT staff                                      Region 3 MEE
  142
                                                                                                              Region 1 S&C Asia
                                                             Iraq                   1
                                                             Armenia                o/s                 Nepal/Bhutan 3
            In Countries / Regions   127                     Georgia                1                   Afghanistan     7
            In Global roles           15                     Jordan1                2                   Central Asia2  5
                                                             Albania                o/s
                                           Region 5          Kosovo                o/s
                                                                                                        Pakistan      19
Most of our staff                          W&C Africa        NW Balkans             o/s
                                                                                                        Bangladesh
                                                                                                        Sri Lanka
                                                                                                                      12
                                                                                                                       2
                                                             Yemen                  2
are based in                         Senegal            2
                                                             oPt                    1                   Total staff :   48
                                     Sierra Leone       1
countries…                           Burkina Faso       1    Lebanon
                                                             Egypt                  1
                                                                                     o/s
                                     DRC                3                                        Region 6                         Region 2
                                     Nigeria             3                                      East Africa
                                     Liberia            1    Total staff : 9                                                      SE&E Asia
                                                                                           Ethiopia    7
                                     Cote d’Ivoire       1                                 Rwanda      1                     DPRK         -
                                     Niger               1                                                                   Laos         1
   Region 4 LAC                      Mali                1
                                                                                           Uganda      2
                                                                                                                             Cambodia 2
                                                                                           Somalia     3
 Nicaragua      2                    Guinea              1        Region 7                 Kenya       2                     Philippines 3
 Colombia       1                    Total staff : 15                                                                        Vietnam        1
 Peru          1                                               Southern Africa             Tanzania    1
                                                                                                                             Myanmar 3
                                                                                           South Sudan 2
 Ecuador       o/s                                                                                                           Indonesia 3
                                                             Mozambique        2           Sudan       3
 El Salvador   1                                                                                                             China          1
                                                             Malawi            1
 Haiti         4                                                                                                             Singapore 2
                                                             Zambia            1           Total staff : 21
 Bolivia       3                                                                                                             Total staff : 16
                                                             Zimbabwe          1
 Total staff : 13
                                                             Total staff : 5
– Network Team (2)
Country, Regional and Global IT Teams all work                                                       – FMS Team (4)
together to support…                                                                                 – AMS Team (1)
                                                                                                     – Intranet (1)
                                                                    StC                              – Servers / storage ( 2)
Level 3                                                            Global                            – Help desk (1)
                                                                 (UK & US)
                                                                                                                 Regional IT (6)




Level 2                          SCI                   SCI                     SCI                      SCI
                               Asia (2)               MEE (1)               Africa (2)                LAC (1)




                                          Country 1             Country 3                Country 5                 Country 7
Level 1
    1 – IT Manager                                                                                                              Country IT
    2 – IT Assistant                                                                                                              (121)
                                          Country 2             Country 4                Country 6                 Country 8
    3 – IT Techs Sub offices
Agenda
Introduction to the Save the Children International
     • Vision
     • Mission
     • Theory of Change

Global IT Support Model

IT Strategy and 2012 Deliverables

Challenges

Q&A
Our IT Strategy
is looking at all
IT capabilities,
from
foundational to
strategically
differentiating
In 2012 we Delivered…

                                Transitioned            Developed a set of
 Delivered Phase 1 of
                                  11,000+                standard global
Agresso system to over
                              email accounts to            IT Procedures
 50 countries globally,
       including                    O365                 ( being updated)
        9 in ESA

                                                            Built a new global
       Delivered
                                                                  IT Team
     Awards Mgmt
      System 1.0


                                Delivered SCM Project
                                                        Built a new template for
          Launched intranet          To 6 Ethiopia
                                                            Country web sites
                                         sites
Agenda
Introduction to the Save the Children International
     • Vision
     • Mission
     • Theory of Change

Global IT Support Model

IT Strategy and 2012 Deliverables

Challenges

Q&A
However there are Challenges that we face…

 • Network Capacity e.g. VSAT and Government restrictions

 • IT Skills Capacity e.g. Asia vs. Africa

 • Getting IT to be seriously taken by Country Office Directors
Thank You Very Much


      Q&A

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Kondwani Mtalimanja, IT Manager at Save the Children - Current IT situation in Africa and the it strategy work we are currently completing at Save the Children

  • 1. Kondwani Mtalimanja “CONNECTING AFRICA IN A 21ST CENTURY INTERNATIONAL NGO”
  • 2. Agenda Introduction to the Save the Children International • Vision • Mission • Theory of Change IT Support Model IT Strategy and 2012 Deliverables Challenges Q&A
  • 3. Save the Children International • WE ARE the world’s leading independent organisation for children. • OUR VISION is a world in which every child attains the right to survival, protection, development and participation. • OUR MISSION is to inspire breakthroughs in the way the world treats children, and to achieve immediate and lasting change in their lives.
  • 5. Agenda Introduction to the Save the Children International • Vision • Mission • Theory of Change Global IT Support Model IT Strategy and 2012 Deliverables Challenges Q&A
  • 6. Total number of IT staff Region 3 MEE 142 Region 1 S&C Asia Iraq 1 Armenia o/s Nepal/Bhutan 3 In Countries / Regions 127 Georgia 1 Afghanistan 7 In Global roles 15 Jordan1 2 Central Asia2 5 Albania o/s Region 5 Kosovo o/s Pakistan 19 Most of our staff W&C Africa NW Balkans o/s Bangladesh Sri Lanka 12 2 Yemen 2 are based in Senegal 2 oPt 1 Total staff : 48 Sierra Leone 1 countries… Burkina Faso 1 Lebanon Egypt 1 o/s DRC 3 Region 6 Region 2 Nigeria 3 East Africa Liberia 1 Total staff : 9 SE&E Asia Ethiopia 7 Cote d’Ivoire 1 Rwanda 1 DPRK - Niger 1 Laos 1 Region 4 LAC Mali 1 Uganda 2 Cambodia 2 Somalia 3 Nicaragua 2 Guinea 1 Region 7 Kenya 2 Philippines 3 Colombia 1 Total staff : 15 Vietnam 1 Peru 1 Southern Africa Tanzania 1 Myanmar 3 South Sudan 2 Ecuador o/s Indonesia 3 Mozambique 2 Sudan 3 El Salvador 1 China 1 Malawi 1 Haiti 4 Singapore 2 Zambia 1 Total staff : 21 Bolivia 3 Total staff : 16 Zimbabwe 1 Total staff : 13 Total staff : 5
  • 7. – Network Team (2) Country, Regional and Global IT Teams all work – FMS Team (4) together to support… – AMS Team (1) – Intranet (1) StC – Servers / storage ( 2) Level 3 Global – Help desk (1) (UK & US) Regional IT (6) Level 2 SCI SCI SCI SCI Asia (2) MEE (1) Africa (2) LAC (1) Country 1 Country 3 Country 5 Country 7 Level 1 1 – IT Manager Country IT 2 – IT Assistant (121) Country 2 Country 4 Country 6 Country 8 3 – IT Techs Sub offices
  • 8. Agenda Introduction to the Save the Children International • Vision • Mission • Theory of Change Global IT Support Model IT Strategy and 2012 Deliverables Challenges Q&A
  • 9. Our IT Strategy is looking at all IT capabilities, from foundational to strategically differentiating
  • 10. In 2012 we Delivered… Transitioned Developed a set of Delivered Phase 1 of 11,000+ standard global Agresso system to over email accounts to IT Procedures 50 countries globally, including O365 ( being updated) 9 in ESA Built a new global Delivered IT Team Awards Mgmt System 1.0 Delivered SCM Project Built a new template for Launched intranet To 6 Ethiopia Country web sites sites
  • 11. Agenda Introduction to the Save the Children International • Vision • Mission • Theory of Change Global IT Support Model IT Strategy and 2012 Deliverables Challenges Q&A
  • 12. However there are Challenges that we face… • Network Capacity e.g. VSAT and Government restrictions • IT Skills Capacity e.g. Asia vs. Africa • Getting IT to be seriously taken by Country Office Directors
  • 13. Thank You Very Much Q&A

Notas del editor

  1. We will change the world for children by combining all the elements of our Theory of Change in every program we embark on. We believe that this will help us achieve much more for children, leveraging our resources in a more efficient and sustainable way, and succeeding in inspiring the global breakthroughs we want to see for children.