1) InterSystems HealthShare is a strategic informatics platform that helps healthcare providers address challenges like improving care coordination, managing costs, and measuring outcomes. 2) It provides strategic interoperability, coordinates community engagement across organizations, and enables active analytics to drive improvements in areas like chronic disease management and readmissions. 3) Customers like Spectrum Health, Sweden's national healthcare system, and Rhode Island Quality Institute have used HealthShare to connect clinical systems, establish health information exchanges, and pursue initiatives in analytics and value-based care.

1. 1
HealthShare :
The Strategic Informatics
Platform
Josep Solé
Sales AccountManager
Josep.sole@Intersystems.com

2. 2
Customer Perspective
Healthcare Providers Regional, State, National HIE
Software Companies Government
Since 1978, InterSystems has been committed to serving as a creative
technology partner with a passion for excellence and customer success
2

3. 3
Growing Pressures in Healthcare
Persistent gaps amongst caregivers
Imperative to better manage costs
New / changing payment models
Need to measure and improve outcomes
Desire to both satisfy and engage patients

4. 4
Health Information Technology Challenges
Even comprehensive clinical systems don’t do it
all
Multiple important and urgent projects
System transitions, consolidations,
upgrades
“Big” data and the need to report, measure, use
it

5. 5
The Journey
Share
Capture
Understand
Act
Strategic Informatics Platform
Foundation Dimension Breakthrough Dimension
“What’s next?”

6. 6
Interfacing
- Inside the walls
- Point-to-point outside
Strategic Interoperability
• Connect all the data, systems, and users
• Bridge the enterprise with the environment
• Establish the foundation, grow value over time

7. 7
Health Information
Exchange
- Message-based
- Transactions
- Packaged solutions
Coordinating Community Engagement
• The community, as you define it
• Flexible engagement options
• An enabling, open product platform
Strategic Interoperability
Interfacing

8. 8
Analytics
- Retrospective
- Focus on the tools
The Active Dimension of Analytics
• Harness all the data
• Population analysis to patient level improvement
• Timely actions to drive outcomes
Coordinating Community Engagement
Health
Information
Exchange
Strategic Interoperability
Interfacing

9. 9
Analytics
Coordinating Community Engagement
Health
Information
Exchange
Strategic Interoperability
Interfacing
The Active Dimension of Analytics

10. 10
Strategic Interoperability
Spectrum Health
• Nine hospital IDN in Western Michigan offering a full continuum of care
• And a statewide health plan, Priority Health, with 600K members
• Preparing to launch mySpectrum web portal
with patient and consumer functionality, and
data needed from 6 systems
• Prototypes with legacy messaging engine
were not progressing- needed something
more
• Converted 200+ interfaces in 13 months with
in-house staff, handling 12,000 web service
calls per day
• Established the foundation of strategic
interoperability to pursue analytics in an active
way to address readmissions and care
coordination challenges

11. 11
Coordinating Community Engagement
Sweden’s National Patient Summary
• Nationwide summary record linking all providers to improve clinical results, patient
safety, efficiency, and patient influence
• First county council live in 2009, all (21) counties live in 2012
• National patient safety focus regarding
medication adverse events and
inappropriate utilization
• Sought an informatics platform for a
secure health record for 9 million citizens
• Accessing medication data
• Specialists accessing other regions for
transfer/referral
• Home care, elder care, dentists
accessing for safety & quality
• Pursuing national initiatives for Personal
Health Accounts, Quality Registries,
Image Management

12. 12
The Active Dimension of Analytics
Rhode Island Quality Institute
• State level HIE for 1 million residents of RI, 11 hospitals and 3,800 physicians
• Focus on chronic disease management
• Address the most challenging healthcare
problems including chronic disease
management and readmissions
• The information connector for Rhode Island
• Evolve from static reporting to to create
value with living, breathing metrics and
dashboards that trigger action
 Improving management of diabetes
patients
 Awareness of events that clinician may not
be a part of, but care about
• Began with strategic interoperability=>
coordinating community engagement and
now into the active dimension of analytics

13. 13
Strategic Informatics Platform Approach
Strategic Informatics
Platform
Customer Solutions
• All the key technologies in one platform
• No assembly required
• Speeds solution creation,
reduces operating costs
• Simpler, cost-effective, rapidly
deployed, controllable

14. 14
A Versatile Product Platform
An enabling product platform
Adaptable as you modify processes, implement, learn, and adjust

15. 15
Industry Recognition
Leader
Category

16. 16
Customer Recognition
In 8 Countries, including 2
nationwide and 4 US
statewide efforts
13 States,
Regions,
Countries
32 Advanced
Healthcare
Organizations
Primarily software
companies
8 Application
Partners
Spring, 2011 Today
6 HealthShare Customers 53 HealthShare Customers
Health systems
Hospitals, trusts, nursing
services, and others

17. 18
Delivering Value
InterSystems HealthShare is a strategic
healthcare informatics platform that
delivers value at every step along the
journey of providing better care
Strategic
Interoperability
Coordinating Community
Engagement
The Active Dimension
of Analytics