1. The
Advantage

2. About Us
• One of the largest full service courier and freight
companies in the Lower Mainland.
 Over 35 years experience.
 100 vehicles making over 1700 deliveries per day.
• Serving over 3,700 customers in Metro Vancouver:
 HSBC, Vancity, KPMG
 YVR, UBC, AON Reed
 UCL, Acklands, Purity Life, Lush

3. About Us
• 17 staff members based
in Richmond BC.
 Open Monday to Friday
7.30 – 5.30
 After hours and weekend
service available.
• Most emission reducing
vehicles:
 Green Team: Hybrids,
BluTec diesel vans

4. About Us
• Our large fleet allows us to cover an area from
Lion’s Bay to Chilliwack.

5. Reliability
97%+ on time
performance
record
Electronic Proof
of Delivery

6. Services
COURIER FREIGHT
Bicycle Vehicle
Econo – overnight by 3pm
(3pm cutoff)
Econo – overnight by 3pm
(3pm cutoff)
Regular – 2 hours
(3pm cutoff)
Regular – 5 hours
(12pm cutoff)
Same Day – delivered by 5pm
(11am cutoff)
Rush – 1 hour
(4pm cutoff)
Rush – 3 hours
(2pm cutoff)
4 hour service
(1pm cutoff)
Hot – 35 minutes
(4:30pm cutoff)
Hot – 2 hours
(3pm cutoff)
2 hour service
(3pm cutoff)
Superhot – 20 minutes Superhot – 60-90 minutes ASAP – as soon as possible
Ultra – Direct Service Ultra – Direct Service
National Service available with FedEx

7. Novex Freight
• We have a fleet of 1 to 5
ton trucks that service the
Lower Mainland
• Local Pick-up and delivery
service
• 5 Same day service levels
• National and international
delivery
• Less than truckload (LTL)
• Warehousing & Distribution

8. 100% ULEV or better Fleet by 2016
• We are committed to a
100% Ultra Low Emission
Vehicle (ULEV) fleet or
better
• More hybrids than any
other same day courier
• By reaching 100%, we will
reduce our GHG footprint
by almost 40%

9. Novex Clean Fleet
Our fleet of hybrid vehicles

10. Online Advantage
• Online ordering is fast,
easy, and convenient
allowing users to:
 Place orders
 Track orders
 Search their delivery
history
 Create an address book
 View invoices
 Add and edit users (only
with Admin privileges)

11. Online Advantage
Receive a complementary
Novex experience when you
place your first order online!
Step 1: Open an Account
Step 2: Place order online
Step 3: Enjoy the experience - FREE!

12. Office Reduction
• Dramatic reductions in
our paper and energy
usage since 2005.
 Paper 75%
 Electricity 23%
 Natural Gas 67%0
50,000
100,000
150,000
200,000
SheetsofPaper

13. B Corp Certified
• Q: Why We Became a B Corp?
• B Corp is a standard that mirrors our values and beliefs in
how organizations should operate and be responsible for
their impact on the community. We became a B Corp to
reinforce our social and environmental commitment to our
stakeholders. By becoming B Corp Certified, we can
proudly stand head and shoulders above our competition in
social and environmental performance, transparency and
accountability. Learn more

14. Customer Advantage
• Reduce your carbon footprint
 Significantly reduce your emissions by using our Guaranteed Green
Service.
• Strengthen your brand
 Certified “Green” designation
 Quarterly emission reduction report and certificate
 Add your name/logo to our annual newspaper announcement
 Be associated with other green leaders in the business community
• Increase awareness among stakeholders
 Staff, suppliers, customers – “Delivered Green”

15. Carbon Report
• Shows C02 savings
by using Novex
• Receive carbon
reports for any
requested interval
*Sample report only*

16. Awards
• 2014 Environment and
Business Award
• Surrey Board of Trade
• 2013 SCL Green
Supply Chain Award
• National award that salutes
Supply Chain Management
who have set and exceeded
high standards for
environmental friendliness.

17. Awards
• 2010 Business Excellence
Award – Richmond Chamber of
Commerce
• 2009 Caring of the
Ecosystem – Fraser Basin Council
• 2008 ecoFreight
Transportation – GLOBE
Foundation and Transport Canada

18. Testimonials
• The best thing about Novex:
 “Dispatch is always friendly and know a lot about Novex, if
they can't answer a question they find someone who can”
 “Always there when I need them”
 “Love auto billing, I get an email once a month”
 “On line ordering and tracking”
 “Staff. Helpful, reliable, keep me informed.”
 “Just to let you know we have just had another fast and
efficient delivery from Novex. Your guys rock!! We know
we can always depend on them.”

19. To get started
Please contact:
Andrew Kronquist
Andrewk@novex.ca
604-232-5723
Ken Johnston
Kenj@novex.ca
604-232-7293
John Coupar
Johnc@novex.ca
604-818-2756

20. 604.278.1935
www.novex.ca
Customer Service is available from
7:30 am - 5:30 pm
Monday to Friday
For more information, call us at 604-278-1935or visit www.novex.ca
Local Delivery Services to/from the Lower Mainland
Vehicle Delivery Services - Monday to Friday
*Deadlines may vary to/from the Fraser Valley (Pitt Meadows, Maple Ridge, Aldergrove, Abbotsford, and regions east of Abbotsford)
*Bicycle delivery services apply only to envelopes under 5 lbs
Downtown Services by Bicycle
SHT SUPERHOT
HOT HOT
RSH RUSH
REG REGULAR
ECO ECONO
20 Minutes
35 Minutes
1 Hour Service
2 Hour Service
Next Day by 3:00 pm
ULT ULTRA Direct Service
Order by 4:30 pm
Order by 3:00 pm
Order by 4:00 pm
Order by 3:00 pm
SHT SUPERHOT 60 - 90 minutes
HOT HOT 2 Hour Service
RSH RUSH 3 Hour Service
REG REGULAR 5 Hour Service
ECO ECONO Next Business Day by 3:00 pm
ULT ULTRA Direct Service
Order by 3:00 pm
Order by 12:00 pm
Order by 2:00 pm
Order by 3:00 pm
*Delivery times based on office hours of 8am – 5pm.
Specialty Services
XTS
SUPERHOT
Evening/Weekends
Direct Service
Weekdays: 5:30-10:00pm
Weekends/Holidays: 8:00am-10:00pm
FedEx
National Delivery
FedEx
Small Envelope
2-3 Bus. Days
National Delivery
Large Envelope/Package
2-3 Bus. Days
Cut off times vary
Cut off times vary

21. HORSESHOE
BAY
UPPER LEVELS
CYPRESS CR
BRAEMAR
26ST
181
183
180
179
178
165 166
154
152
153
150
132-
134
101-
131
144
143
145
146
149
156
157
160 161
163
164
162
158 159
151
155
184
177 176
175
174
173
172
171
170
196
197
198
187
188
186
189
191 190
192 193 194
235
237
238
233
236
234
185
199 201
207
200
202
209 208
214 215
223
221
222
213
212
210
211
203
204
205
206
204
195
169
168
167
182
15ST
BLANCA
BLENHEIM
GRANVILLE
ARBUTUS
KNIGHTST
McDONALD
LARCH
CAMBIE
ONTARIO
OAK
NO8RD
NO5RD
68ST
88ST
120ST
144ST144ST
196ST
200ST
224ST
BENZ
CR
224ST
216ST
168ST
136ST
160ST
156ST
208ST
216ST
123 AVE
128 AVE
EXETER
POWELL
MUNICIPALBOUNDARY
MUNICIPALBOUNDARY
GILBERT
CLARK
4AVE
DAVID AVE
LINCOLN
COQUITLAMRIVER
LOUGHEED
CHARTERHILL
NESTOR
OXFORD
DAVID
NANAIMO
BOUNDARY
BOUNDARY
FRANCIS
28 AVE
TILBURY
72 AVE
88 AVE
62 AVE
LANGLEY CITY
PORT
KELLS
PITT
MEADOWS
52 AVE
211 ST
36 AVE
FRASER
HW
Y
FRASER HWY
64 AVE
64 AVE
32 AVE
56 AVE
24 AVE
16 AVE
COLEBROOK RD
RAILWAY TRACK
108 AVE
KING GEORGE HWY
239
240
242
247
246
244 252
253
268
270
265
245
248
249
250 251
254
255
256 272258
257
259 WHITE
ROCK
243
241
42 AVE
56ST
WESTMINSTER HWY
MUNICIPALBOUNDARY
MUNICIPAL LIMIT
AUSTIN
DELTAAVE
CLIFFE
NORTHRD
GAGLARDIWAY
GILLEY
UBC
SW MARINE
16 AVE
33 AVE
1 AVE
22 AVE
10 AVE
6ST
45 AVE
49 AVE
VANCOUVER
INTERNATIONAL
AIRPORT
BURKE ST
SFU
TILLICUM
20 AVE / EDMONDS
IMPERIAL ST
GREAT NORTHERN WAY
17 ST BYRON RD
BROCKMOUNT
PANORAMA
FELL
PRINCESS
HEYW
OOD
SEYMOURRIVER
LONSDALE
MTSEYMOUR
LYNNVALLEYRD
MOSQUITOCR
NORTH VANCOUVER
MAPLE RIDGE
COQUITLAM
LANGLEY
CLOVERDALE
COQUITLAM
DELTA
TSAWWASSEN/LADNER
ANNACIS
ISLAND
RICHMOND
SURREY
SOUTH SURREY
BURNABY
PORT
COQUITLAM
NEW
W
ESTM
INSTER
PORT
MOODY
BELCARRA
LIONS BAY
ANMORE
WEST VANCOUVER
MUNICIPALLIMIT
139
140
141
142
148
147
138
137
136
135
VANCOUVER
177s2
171s
208s
214s
234s2

22. 223
222
224
225
226
226
227
224ST
BENZ
CR
224ST
216ST
232ST
248ST
276ST
BOUNDARYRD
MUNICIPALBOUNDARY
MUNICIPALBOUNDARY
HARRISONHOTSPRINGSRD
BANFORDRD
BANFORDRD
MILLRD
SOUTHSIDERDRYDERLAKERD
McMILLANRD
PRESTRD
MTLEHMAN
PARR RD
EM
ERSON
ANGUSCAMPBELLRD
GLADWINRD
NALOUETTE
ALOUETTELAKE
STAVE LAKE
256ST
236ST
232ST
261ST
CEDAR
208ST
216ST
232ST
123 AVE
128 AVE
116 AVE
128 AVE
CHERRY AVE
SILVERDALECREEK
RICHARDS AVE
KIRKPATRICK AVE
DEWDNEY TRUNK RD
DEW
DNEY
TRUNK
RDEXETER
MUNICIPALBOUNDARY
62 AVE
LANGLEY CITY
SARDIS
ROSEDALE
AGASSIZ
HARRISON
HOT SPRINGS
FORT
LANGLEY
PORT
KELLS
UBC RESEARCH FOREST
48 AVE
52 AVE
211 ST
61 AVE
76 AVE
DOWNES RD
CLAYBURN RD
OLD
CLAYBURN
RD
PEARDONVILLE RD
40 AVE
36 AVE
FRASER HWY
268
270
265
272 273
271
266
267
277
279 280
276 278 281
287 290
288
289
274269
275
ABBOTSFORDALDERGROVE
MISSION
KENT
MAPLE RIDGE
CHILLIWACK
LANGLEY
225a
226a

23. Account No FOR OFFICE USE ONLY.
PLEASE DO NOT WRITE IN THIS AREA
ACCOUNT
APPLICATION
105 – 14271 Knox Way
Richmond, BC V6V 2Z4
Admin: 604-278-1935
Fax: 604-278-7235
Email: info@novex.ca
TelephoneContact Person (person placing orders) Hours of Operation
Facsimile
Online ID (Max 10 characters) Online Password (Max 10 characters) Email
Registered Name of Business Trade Name (if different than Registered Name)
Shipping Address City/Province Postal Code
Billing Address (if different from above) City/Province Postal Code
Accounts Payable Contact Person Email Address for Billing Accounts Payable Telephone
Bank Name Bank Address
Bank Account Number (max. 12 digits) Branch Number (5 digits) Bank ID# (3 digits)
PLEASE FAX COMPLETED FORM TO: 604.278.7235 or email to info@novex.ca
Special Instructions for Account:
Do your orders require a “Reference” field for billing? Yes No
Additional instructions we should know for pick up or delivery?
3 Easy Payment Options
Choose a Total Clean option to save money while reducing waste!
Total Clean Option A
Pre-Authorization by Bank Account & email billing
Name of Financial Institution Account Holder Name
Address of Financial Institution
Account Number* (Max 12 Digits) Branch Number (5 digits)* Bank ID# (3 digits)*
*(Please include void cheque with form)*
Total Clean Option B
Pre-Authorization by Credit Card & email billing
Credit Card Number
Visa M/C
Name of Cardholder Expiry (MM / YYYY)
Email Billing
Please send my invoice by email to and I will pay by cheque.
I/We certify that all the information provided herein is true and that it will be used in accordance with NOVEX’s Privacy Statement that I
have read on www.novex.ca. I/We have also read and understood the terms and conditions available on www.novex.ca.
Print Name: ___________________________ Date: _______________________________________
Title: _________________________________ Signature: ___________________________
Rate Sheet