Considerate Hotelier Article %22Responsible Sourcing and Procurement%22 2015

11/03/2015 15:44THE CONSIDERATE - Considering Responsible Purchasing
Page 1 of 14http://us5.campaign-archive2.com/?u=dde11f98e5ce03d93968ee089&id=087ce97614
Wednesday 11th March 2015 View this email in your browser
The Considerate
March 2015
This month's topic:
Considering Responsible Purchasing
Highlights and Headlines
CONSIDERATE HOTELS Stories that impress us
We discover our hotels' purchasing policies
CONSIDERATE SUPPLIERS Products that inspire us.
Read the case studies from our Award
Sponsor Berendsen and our suppliers Delphis Eco
and The Fine Cotton Company.
Sustainability Specialist Motti Essakow presents:
STORY OF THE MONTH Businesses that motivate us
Read more about Rythms by Design, a responsible
sourcing and procurement management solution.
CONSIDERATE PERSONALITY People that move us
Subscribe Share Past Issues Translate

Our guest of the month is John Quilter, founder and
CCO of CruKafe.
CONSIDERATE EVENTS Moments that inspire you
The Considerate Hoteliers Awards 2015 will take place
on the 3rd of July at the Mandarin Oriental Hyde Park,
London.
CONSIDERATE SUPPLIERS DIRECTORY
Updated each month, the full rundown of our accredited
suppliers.
When a hotel sets out to make changes for the good of the planet in particular and
society in general, it is very common to start the process by first looking at our own
operations and make the necessary adjustments as to how we run our operations.
However, procurement plays a vital part in a hotel's efforts to operate more
responsibly. Any business relies on a complex supply chain to keep it running and
the decisions made in the purchasing process can have far reaching impacts in
terms of how those products and services are sourced. By passing on your
requirements and ethos to your supply chain it is possible to ensure that you only
deal with products and services that meet your own principles.
In this month's edition of our newsletter, we will try to give you useful information that
will hopefully inspire and help you to improve your purchasing policy to sustainable
standards.
Xenia Hohenlohe, Marketing Director
Considerate Hoteliers

Trends that drive us:
While much of what you read here is seemingly a blinding glimpse of the obvious, it
is so often forgotten in the heat of the purchase. If you believe you are doing
everything possible to be a considerate purchaser then perhaps use this as a check
off list – just to be sure. If not then hopefully this will help you to do so.
Some key examples could include:
Ensuring that products have minimal environmental impact in manufacture,
use and disposal. For example, high recycled content, low energy equipment,
organic ingredients, biodegradable materials and packaging.
Local sourcing where possible. Food and beverage departments can have a
significant impact in this area, working with local producers and farmers. The
use of local crafts and trades in any works undertaken will also support local
businesses. Consider setting a maximum radius for a percentage of your
procurement to originate from.
Seasonal sourcing. Again, very important for food is to work in keeping with
what is available at different times of the year. Avoid shipping in ingredients
from half way around the world if not in season.
Ethical sourcing. By purchasing through certain accredited processes it is
possible to guarantee fair and decent wages and working conditions for those
providing the item. For example Fairtrade produce gives farmers a better deal,
allowing them to take control of their futures.
Making a clear and well thought out commitment to responsible procurement will not
only help you to achieve your environmental goals, such as reduced carbon footprint
or cutting waste, it will also have many social benefits like engaging with local
communities or providing trade to less-developed nations.
Once a policy is in place, it is then very important to ensure that management and
purchasing staff enforce the policy by asking the right questions and seeking the
right assurances in the process. Consider how you wish to build your relationships
with suppliers, by working with them to improve how they operate. For instance it can

sometimes be possible to work with suppliers to reduce the packaging that they
provide, if it is not of use to you. They may also be able to take it back and use it
again.
Ultimately, a lot can be achieved by selecting your supply chain carefully, and as a
result this will only serve to improve how all businesses operate in a responsible
manner with each other rather than in an isolated way.
CH has produced a short guidance note for members on how to create a
Considerate & Responsible Purchasing Policy, this can be downloaded here.
Additionally we give a huge amount of importance to responsible purchasing policies
for the entries to ALL categories of our Considerate Hotel of the Year Awards, so as
a reminder to all preparing their applications, the more detailed your policies the
better chances of winning you will have.
Another interesting document for reference is the Green Source Guide, which CH
published in conjunction with the London Development Agency, and with the help of
several purchasing directors from member hotels. Although this was work was
finalised several years ago the content is still very relative.
Click here to read it or “source” it via the Members Area of the CH website.
CONSIDERATE HOTELS
Stories that impress us
Alexandra Hotel, Dorset
Hotel’s approach to purchasing ecologically and ethically
Whenever the hotel considers a new supplier or product they take into account the
environmental credentials of that company. They also promote all local suppliers as

and when attending public events, hosting members of the press and in marketing
material.
As an example, the hotel uses Hypnos beds: not only are these a luxury bed
company providing a great sleep for guests but they are also 100% recycled beds.
They ensure the wool used to make every mattress is from British Sheep and are
active supporters of Prince Charles’s The Campaign for Wool. Hypnos has also
developed a retailer format of its hotel bed recycling business, The Furniture
Recycling Company, which collects old beds from retailers, then shreds old
mattresses and divans, creating recycled raw materials for other industries.
Cedar Manor, Cumbria
Food & Beverage
The following are some examples of the principles followed by the hotel: local and
seasonal sourcing is used wherever possible and the names of local suppliers are
listed on menus and website; Seafood is sustainable and it is ensured it is not on any
endangered list; Local produce is clearly listed at the bar so guests know what is
available, for example, local ales, gin, damson gin and any other produce from
Cumbria or the NW. For all guest chocolate and in-room treats a local supplier is
chosen and marmalade and jams are home-made or locally sourced
Rooms, Equipment & Amenities
A local interior designer is used and the brief will always be to use sustainable
materials, local craftsmen (where possible), and consider the environmental
implications of all work and refits (energy and water consumption). Low energy or
LED lighting is maintained throughout and a local lighting company is used for supply
and advice on technology. Lead free paints and recycled materials are also used
wherever possible. Gilchrist and Soames’ “Sprout Out” range was selected for the
rooms. The hotel ensure these products are recycled after use. Nominated local
suppliers are used for all equipment. Many of the hotel’s non-food and beverage
suppliers are from the South Lakes. This includes cooking equipment, bathrooms,
furnishings, interiors, flooring, stone work and building trades.
within 5 years.

The Landmark Hotel, London
The Purchasing procedures at the Landmark London support the hotel’s sustainable
procurement strategy and, where possible, this includes food, beverages and all
products.
Examples of how the Purchasing Department at the hotel support sustainability
include:
- Buying local, seasonally available ingredients where possible (list here), to
minimise energy used in food production, transport and storage.
- Purchasing food from farming systems that minimise harm to the environment,
such as certified organic produce.
- Reducing buying of fish species identified as most at risk by the Marine
Conservation Society, and purchasing fish from sustainable sources such as those
accredited by the Marine Stewardship Council.
- Buying where possible Fairtrade certified products for foods and drinks imported
from poorer countries, to ensure a fair deal for disadvantaged producers.
All new suppliers must answer a Supplier Screening Questionnaire detailing how the
supplier operates as a responsible employer and asking for information on
Environmental Issues including their Environmental policy: the Purchasing
department conducts fresh food supplier audits by using a supplier questionnaire.
The hotel also work with suppliers to reduce packaging to a minimum, and have a
return system where possible.
CONSIDERATE SUPPLIERS
Products that inspire us
Berendsen provides innovative industrial textile services to customers in the
healthcare, hospitality, industrial, commercial and public sectors. With over 7,000
employees working at 45 sites across the UK, Berendsen is able to provide dynamic,

cost effective solutions thanks to its experience and know how in textiles, business
operations and logistics. Berendsen has a strong commitment to Corporate Social
Responsibility and holds the Carbon Trust Standard certificates demonstrating its
achievement in reducing both carbon and water usage. The company is part of
Berendsen plc, a leading provider of textile services in the UK. Follow the link to read
the case study on 'Why ‘green’ linen is the new ‘white’.
Delphis Eco are the leading British manufacturer of ecological cleaning products. We
are the only UK company to exclusively produce environmentally friendly cleaning
products for the commercial sector and the first to be awarded the DEFRA
recognised EU Ecolabel. Follow the link to read the case study.
The Fine Cotton Company provides luxurious natural and organic bedding, bath
linens and accessories for Hotels, B&B’s and Country Guest Houses. Style, luxury
and sustainability are at the heart of everything they do. Our exclusive ranges are
made from the finest materials, to the highest standards, with value that lasts.
See here the latest offer exclusive to CH members.
STORY OF THE MONTH
Organisations that motivate us
Rythms by Design
Rythms by Design is a recognized global and pioneering “One Stop” sourcing and
procurement management enterprise offering inspirational and aspirational BD&E,
FF&E, OS&E products and equipment, targeting the hospitality, spa, wellness and
yacht sectors.
Consciously curated with the discerning traveler and influencer in mind, their

personalized sourcing and procurement management service is tailored to a hotel’s
every whim. Rythms by Design advises on a “farm-to-table” food and beverage
concept or spa and wellbeing experiences for their demanding clientele.
Wellbeing through Design
Inspired by the eclectic designs and beauty of nature and artistic heritage that has
bound global cultures for centuries, their signature style is a concept of responsible
luxury where an ethical approach to sourcing and manufacturing achieves designs
with a stunningly creative edge of exceptional quality and enhanced wellbeing.
Mindful Luxury
It is their target to harmonize the mindset of producers & consumers by trading fairly
& by producing locally. Their partnerships elevate livelihoods and small businesses
into exporters. These are the values on which they are trying to pave a distinctive
way of living in natural luxury.
Where Handmade Luxury Meets Social Change
Rythms by Design envisions a world where highly skilled artisans worldwide are able
to earn a fair wage, fair price, fair trade and sweatshop free living without
compromising on their rich cultural and heritage traditions. Taking inspiration from
indigenous traditions and using the latest responsible technologies, they avoid mass
produced products and instead source products made using traditional, small
production techniques- details all discerning travellers love.
No Compromise on Uncompromising Quality
Thoughtfulness is quintessential to the quality of their products. Inspired by the
eclectic designs & beauty of nature & artistic heritage that has bound global cultures
for centuries their signature style is a concept of responsible luxury where they take
pride in their uncompromising ethical approach to the elevation of style and function
all with a stunningly creative edge of exceptional quality in its products.
Traceability 
They are dedicated to transparency throughout the supply chain. By manufacturing
where and how they do, they have developed a strategy which enables them to do
their part towards providing opportunities for those in economically (and not-so)
challenged areas while at the same time monitor the start to finish process of each
product or textile. Through this vision they infuse hope, create friendships and install
economic stability through self-empowerment.
See the launch of rythmsbydesign.com in two weeks.
Some examples:
The Savoy Hotel, London
The Savoy hotel and Fairmont hotels and resorts (who is managing The Savoy),

London has an extensive and wide scoped Responsible Business program. In
keeping with these policies Rythms by Design conducted the sourcing and
procurement for all in - room “dry” amenities for guest bathrooms. The brief was to
focus on being cost effective, high quality and responsibly produced. These
amenities included:
- Organic loofah: Sourced direct from farms in Egypt (considered to be the world’s
best producers of quality organic loofah). Interestingly a number of hotel guests later
made direct contact with Rythms by Design in order to seek information how they
could purchase additional loofah since they were so impressed with the quality and
performance of the loofah.
- Natural sponges: Sourced from the deep waters of the Caribbean (known for its
high quality and performance). A French based company sources and works directly
with the fisherman in order to guide and ensure responsible harvesting of the
sponges without harming the marine ecosystem
- Organic Cotton amenities (including cotton wool, ear buds etc). These are the only
certified organic cotton amenity producer in Europe.
- Organic Cotton Pouches to hold various amenities. Produced by women coops in
Nepal.
Aman Spa at The Connaught hotel
Both Aman Resorts and Spas and The Connaught hotel each have a set of
responsible business and responsible luxury programs and policies, which all
contribute towards enhancing the wellbeing of people (especially guests and the
local community), planet and profit.
Rythms by Design sourced and produced all the various types of high quality,
performance oriented and organic spa linens, toweling’s and accessories that are
being used in The Aman Spa. Also included was the guiding and assisting to ensure
maximum after care of the textiles being washed in the laundries.
CONSIDERATE PERSONALITY
People that inspire us
CruKafe - Fair coffee, all the way from the grain through to the capsule?
Sustainability goes to the heart of good business in 2015. You can't start a new

business today without considering how your endeavours impact on the world,
communitites and the long term viability of your product or service.
Why is it so important? Because it says so much about your business, people judge
your ambition, your value and your quality by your efforts in this area. Its also a key
aspect that both potential customers and press look at to differentiate you from your
competitors. Standing out from the pack is the number one goal of our coffee
business.
We loved the convenience of Nespresso machines but just hated the complete lack
of ethics. We use a recyclable pod and we only buy the best organic and fair-trade
coffee beans. It is incredibly important that we work with the small producers at origin
who we know our business makes a difference to.
Often people point out that striving to be sustainable costs more money and
sometimes it does. But I would encourage people to look at this cost as a market
spend. I don't know one business who strives to do their best sustainably that has a
poor product or service.
John Quilter, founder of CruKafe has ran business for
Raymond Blanc and Sir Terrence Conran as well as
operating his own Michelin-listed, award winning
brasserie, Marmalade. He has also consulted for some of the
most esteemed London institutions, including The Ivy, Le
Caprice, Soho House. John is also founder and CCO of CRU,
a new coffee business which provides organic, fair trade
speciality coffee in a Nespresso compatible pod.
My life mottoMy life motto
Be open minded, take a leap of faith and never ever give up.
An unforgettable place I travelled to in the last yearAn unforgettable place I travelled to in the last year
I went on a solo surf trip to the north coast of Cornwall this year, rented a van, threw
a mattress in the back and cooked on the side of the road. I need a yearly 'back to
basics' trip to clear the mind and soul.
My favourite hotelMy favourite hotel
The Ravesis bondi. I love that one of the best beaches in the world is its home and I
love the that the ground floor is 99% cocktail bar 1% reception desk. I also met
Owen Wilson the night I stayed there.
What does our “Topic of the Month” mean to youWhat does our “Topic of the Month” mean to you
To me it means an opportunity to do some good. By purchasing responsibly we can
also look at reducing waste. Therefore approaching this seeming business negative
with an alternative perspective, is a great way of reversing the perspective.

The oldest piece of clothing in my wardrobeThe oldest piece of clothing in my wardrobe
My dads Tux, its a hand made bespoke affair that I'm getting re tailored to fit me.
The last meal that truly impressed meThe last meal that truly impressed me
The last dish that impressed me was by head chef of Lima Robert Ortiz. I was on
stage with him while he was demoing a Peruvian rib eye, with corn puree, ricotta and
vanilla coffee jus. Sensational.
People that inspire mePeople that inspire me
Mahatma Gandhi as a spiritual politician, Jamie Oliver as an entrepreneur and figure
head and closer to home my business partner Colin Pyle
What does responsible tourism/business management mean to youWhat does responsible tourism/business management mean to you
Taking for granted that you would do all that you can responsibility wise and then
looking to exceed this.
My favourite websiteMy favourite website
Convoy on Tumblr is my favourite look book. Mr Porter is my fav site.
I travel to work byI travel to work by
Bike, foot and tube depending on how i feel, oh and the rain situation
Seasonal & local favourite produceSeasonal & local favourite produce
Not a fair question, like most chefs my favourite season is the one I'm in.
My favourite ‘sustainable’ companyMy favourite ‘sustainable’ company
Toms
My biggest worry about the futureMy biggest worry about the future
Apathy and zero change to the current political system
My biggest hope for the futureMy biggest hope for the future
That greed as the driving force of a business diminishes and responsibility becomes
more attractive replacement
CONSIDERATE EVENTS
Moments that inspire you
The Considerate Hoteliers Awards have
officially been launched.
The ceremony will take place on Friday 3rd
July at the Mandarin Oriental Hyde Park,
London, all the information can be found on
our website. The Awards are generously
supported
by Berendsen, Aslotel and EcoPureWaters.
The application forms can be found here - We look forward to receiving your entry.

CONSIDERATE SUPPLIERS DIRECTORY
Updated monthly
The Considerate Suppliers Directory is a list of approved suppliers assessed by
Considerate Hoteliers to ensure that they: follow a similar ethos to ours; have ethical
policies in place; and conduct their business responsibly. Most suppliers offer preferential
rates to our members, but you will need to log in to the members area of our website to
view these offers. For further information please visit the more detailed directory of our
Considerate Suppliers on our website: Please click here.
Supplier Product/ServiceE-mail
Aslotel
Toiletries and
equipment for
hotel bedrooms
and bathrooms
murray.roberts @aslotel.co.uk
Barden
Energy
Biomass heating
systems
info@bardenenergy.com
Berendsen
Textile services
supplier
kevin.davies@berendsen.co.uk
Carbon
Management
Services
Voltage
management
technology
andy.payne@carbonmanagementservices.uk.com
Crukafe Ltd Beverage zaisha@crukafe.com
Delphis Eco
Eco-friendly
cleaning
products
sales@delphiseco.com
Earth
Renewable
Solutions Ltd
Naturally derived
cleaning
products
info@earth-renewable-solutions.com
Eau de Vie
Ltd
Systems for
freshly filtered
still and
sparkling water
from mains
a.matthews @classeq.co.uk
EcoPure On site water
k.cripps @ecopurewaters.com

Waters filtration systems
GFL S.A.
Bathroom
cosmetics and
guest amenity
products
info@gfl.eu
Gilchrist and
Soames
Spa, bath and
body products
d.heron @gilchristsoames.com
Gram
Manufacturer of
refrigerators and
freezers
glro@gramuk.co.uk
JAB
Interior
furnishings e.g;
curtains, carpets,
rugs, blinds and
fabric for
drapery, throws,
cushions and
upholstery.
karen.brennan@jab-uk.co.uk
Lalani & Co.
Boutique tea
curators
info@lalaniandco.com
Maxim Eyes
(UK) Ltd
Energy and
communications
consultants
Mohsin@maximeyes.net
Plan Bee Ltd
Fully managed
beehive service
warren@planbeeltd.com
ReEnergise
Energy efficiency
and renewable
energy
consultants
tarquin @reenergisegroup.com
The Fine
Cotton
Company
Housekeeping &
Consumables
trevor@thefinecottoncompany.com
Toshiba TEC Technologies info@toshibatec.co.uk
Tosca Bio Gbr
Organic and
biodynamic
Italian food
info@toscabio.com
VEOLIA
Environmental
Services
Recycling and
waste
management
consideratehoteliers @veolia.co.uk
Vini Italiani
Italian wine
retailers sylvestre@vini-italiani.co.uk

White Knight
Laundry
Services
Laundry and
linen hire
sales@white-knight.co.uk
Facebook Twitter Website LinkedIn Email

Considerate Hotelier Article %22Responsible Sourcing and Procurement%22 2015

Recomendados

Recomendados

Más contenido relacionado

Destacado

Destacado (20)

Similar a Considerate Hotelier Article %22Responsible Sourcing and Procurement%22 2015

Similar a Considerate Hotelier Article %22Responsible Sourcing and Procurement%22 2015 (20)

Considerate Hotelier Article %22Responsible Sourcing and Procurement%22 2015