El futuro de Ricoh latam en mobile de la mano de GeneXus y Dvelop
1. El futuro de Ricoh Latam en Mobile
de la mano de GeneXus y DVelop
#GX24
Carlos Villegas (Ricoh) / Eduardo Di Fabio (DVelop)
Carlos.Villegas@ricoh-usa.com / edifabio@dvelop.com.uy
2. #GX24
Agenda
• Sobre DVelop Software Solutions
• Sobre Ricoh
• POC: GeneXus como plataforma de desarrollo mobile
• Próximos pasos
• Testimonio
6. #GX24
Multinacional – Fortune 500
+20 billones USD en ventas
Ofrece dispositivos de imagen y electrónica
7.
8. #GX24
Proof Of Concept
División latinoamérica
Mobile meter reading -> Lecturistas
Sistema de captura de las lecturas de contadores de los
equipos que tienen Contrato de Servicio con Ricoh
9. Estratégicos Operacionales
#GX24
• Capacidad offline
• Captura de firma en pantalla
• Lectura de código de barras
• Autenticación integrada con AD
• Capacidad multiplataforma
• Flow general app (Wizard)
• Flexibilidad de UI
• Interacción con sistemas externos
• Integración con Google Maps
• Tiempo de desarrollo
• Esfuerzo
Requisitos
18. Mobile applications External & Internal
First Notice Of Loss (FNOL) app available in iPhone,
Blackberry and Android mobile phone digital devices
Created the “first insurance customer mobile app” for seven
markets in Latin America that brought;
ü Easy “3 steps” to report a claim.
ü Company information and more.
Enhanced customer satisfaction.
Business Measurements internal app for Executives
available in iPad mobile tablet device
Designed “all in 1 key results” secure internal app for the executive
management team;
ü Easy business results views.
ü History progress.
Obtained unique measurement tool for faster and accurate business
decisions.
19. Mobile app for field representatives
App functionality
For internal service technician's.
ü Maintenance and repair daily schedule.
ü Address route, GPS navigation.
ü SLA’s clock for responding and fixing customer
incidents (specific contract)
ü Repair history.
ü Parts requisitions with inventory access.
For Internal readers customer.
ü Reader suggested route for daily schedule.
ü Digital acceptance customer signature.
ü Electronic filing documentation.
Pilot in iPhone, Android and Windows
Colombia, Costa Rica, El Salvador, Guatemala, Peru, Panama.
20. Carlos Villegas – Carlos.Villegas@ricoh-usa.com
Eduardo Di Fabio – edifabio@dvelop.com.uy