Presentación realizada para el congreso ISQua 2012.

1. Individual development plan Genève, Switzerland
21st - 24th September 2012
Online construction of
Training Itineraries for
clinical and care
management
M. Periáñez , T. Esposito , F. García, B. Fernández-Sacristán
Andalusian Agency for Health Care Quality, Spain
www.juntadeandalucia.es/agenciadecalidadsanitaria

2. Table of contents Genève, Switzerland
21st - 24th September 2012
Observatory for quality of health learning
Model of individual development plans
management
To desing training routes adapted to the
needs of the professionals
Some conclusions
www.juntadeandalucia.es/agenciadecalidadsanitaria

3. Genève, Switzerland
21st - 24th September 2012
Andalusian Agency for Health Care Quality
Programs of quality Tools web
certification
Manuals
Entities certicated
Observatory for Observatory for
patient safety Quality of Health
learning
News
www.juntadeandalucia.es/agenciadecalidadsanitaria

4. Mission Genève, Switzerland
21st - 24th September 2012
‘Strategic plan for comprehensive training’ (January 2010)
To make available, to professionals
and healthcare centres, tools and
learning resources ready to be
applied.
Observatory web is a collaborative
space where professionals can share
their success experiences
To share a new learning experience
News Good practice
Events Publications
Links
www.juntadeandalucia.es/agenciadecalidadsanitaria

5. Individual development plan management Genève, Switzerland
21st - 24th September 2012
Individual development plan management of health professionals
Characteristics….
Collaborative enviroment
Knowledge shared
Descentralized and autonomous
management at each unit/department
Spaces: common, group and private
Networking
www.juntadeandalucia.es/agenciadecalidadsanitaria

6. Objective Genève, Switzerland
21st - 24th September 2012
To facilitate the design of individual
development plans and training
itineraries, adapted to the needs of
the organization, in a collaborative
environment
Specific practices
Competences
profile
www.juntadeandalucia.es/agenciadecalidadsanitaria

7. Individual development plan management Genève, Switzerland
21st - 24th September 2012
Implementation of the model and Competences map based in: strategies,
the GPDI web tool in 1200 objectives to achive (system, centres,
clinical units, belonging to 53 units and individuals), special
centres of our health system. circunstances of the units, particularities
(April-November 2011) of the health care provision, etc.
Work post Observations Date Actions
Director of clinical unit Corporative map Access
Good practices:26
Evidences: 104
11 competences
26 specific practices
104 evidences
arranged in 4 levels
You can
download it from
the observatory
web
www.juntadeandalucia.es/agenciadecalidadsanitaria

8. Methods 1 Genève, Switzerland
21st - 24th September 2012
Web application offers training routes for progressive
development.
Training Identifcation of Prioritize of practice with
itinerary avarage profile major need to improve
Competences Maps
1º Self-evaluation of more than 2000 change into training
management professionals. elements
2º To obtain individual profiles
Trainees selection
3ª To detect competences gaps based on IDP
4º To identify learnig needs in specific
practices and in specific skill level
(from essential to excellence)
www.juntadeandalucia.es/agenciadecalidadsanitaria

9. Methods 2 Genève, Switzerland
21st - 24th September 2012
PROCEDURE FOR CONFIGURATION OF TRAINING ITINERARY
1. Grouping 11 competences as training modules
TRAINING MODULES RELATED COMPETENCES
Management Leadership and Direction and Effective Decision
innovation planning management of making
resources
Citizen Quality and patient To focuss on
safety management citizen Communication
atention
Professional Learning and To encourage the
Teaching and Scientific
development continuous development of their
research reference
improvement. professionals.
www.juntadeandalucia.es/agenciadecalidadsanitaria

10. Methods 3 Genève, Switzerland
21st - 24th September 2012
PROCEDURE FOR CONFIGURATION OF TRAINING ITINERARY
1. Grouping 11 competences as training modules
TRAINING MODULES RELATED COMPETENCES
Management Leadership and Direction and Effective Decision
innovation planning management of making
resources
Citizen Quality and patient To focuss on
safety management citizen Communication
atention
Professional Learning and To encourage the
Teaching and Scientific
development continuous development of their
research reference
improvement. professionals.
www.juntadeandalucia.es/agenciadecalidadsanitaria

11. Methods 4 Genève, Switzerland
21st - 24th September 2012
2. Defining general learning objectives for each competence & defining
specific training objectives for each practice
COMPETENCE SPECIFIC PRACTICE 1 SPECIFIC PRACTICE 2
Effective management of To have to do effective use of To have to do effective use of
resources time available economic resources
GENERAL LEARNING OBJECTIVE
SPECIFIC TRAINING OBJECTIVE SPECIFIC TRAINING OBJECTIVE
To manage available resources,
increasing cost efectiveness in To optimize response times To optimize availabe
both economy and effort on health care economical resources
www.juntadeandalucia.es/agenciadecalidadsanitaria

12. Methods 4 Genève, Switzerland
21st - 24th September 2012
2. Defining general learning objectives for each competence & defining
specific training objectives for each practice
COMPETENCE SPECIFIC PRACTICE 1 SPECIFIC PRACTICE 2
Effective management of To have to do effective use of To have to do effective use of
resources time available economic resources
GENERAL LEARNING OBJECTIVE
SPECIFIC TRAINING OBJECTIVE SPECIFIC TRAINING OBJECTIVE
To manage available resources,
increasing cost efectiveness in To optimize response times To optimize availabe
both economy and effort on health care economical resources
3. Identifying training results to be applied on professional practice
ESSENTIAL LEVEL MEDIUM LEVEL HIGH LEVEL EXCELLENCE LEVEL
Identification of main Elaboration of action Analyse response times and Identifcation of better
respose times related to circuits, including tasks deviations health care formules in
service package and the and response times order to optimize
objectives of the established timings
management agreements
www.juntadeandalucia.es/agenciadecalidadsanitaria

13. Results Genève, Switzerland
21st - 24th September 2012
• Global profile • Average profile • Personal profile
 Prioritize most effective training programmes
 Intervention on critical health care practices
 Answering to individual self-detected demands
www.juntadeandalucia.es/agenciadecalidadsanitaria

14. Conclusions Genève, Switzerland
21st - 24th September 2012
 This experience was so positive that has been extended
to all professional categories of the Andalusian health care
system (50.000 professionals)
 Economic assessment: Though still incomplete, data
suggest a drastic reduction on training costs.
 Next month, our andalusian model is going to be
deployed in Chile.
www.juntadeandalucia.es/agenciadecalidadsanitaria

15. Genève, Switzerland
21st - 24th September 2012
Thank you very much for your time
Merci beaucoup pour votre temps
If you require further information, please contact us at
www.juntadeandalucia.es/agenciadecalidadsanitaria/formacionsalud
www.juntadeandalucia.es/agenciadecalidadsanitaria