6. CEO
I want a united and aligned
company
A company without silos in our
departments
A more agile company that reacts
quickly and in a responsive way
I want to know at first-hand what is
going on in my company
I want to be closer to my employees
7. Sales & MKT
ENTERPRISESOCIAL
MKT & Sales
I want to get better results from my
campaigns.
I want to be closer to my workforce
I need information from the sales points
in real time
I would like to involve my supplier in the
creative process
I want to be aware of the quality content
that is generated within my company
8. Project Manager
I would like to resolve my questions quicker
I would like to collaborate more efficiently with
my team, regardless of time or location
I want everyone to be aware of the deadlines
and the projects status
9. Community Manager
Our company’s knowledge base is a
great asset and I would like to share it
in our social networks, such as Twitter,
LinkedIn, Facebook etc.
I want to work closer with the
Information Champions of my
company.
I want to send relevant information to
my colleagues based on their roles and
their main concerns.
12. Right side
ORDER
How is my information going to grow?
Where should I store my documents?
How should I classify my documents?
What process should I start? When?
Who has access?
Is this searchable?
Elements
Workflows
Task
Classifications
Metadata
Procedures
Transactions
Databases
Approved versions
Deliverables
Digital Signature
Compliance
…
GOVERNANCE
PLAN
Good Practices, Procedures, Hierarchies for Information
25. What is User eXperience
INTERACTION
Mechanism that provides to the
users exactly what they need
when they need it
USABILITY
Comprehend the application.
You know where the information
should be. You embrace the
paradigm behind it.
VISUAL DESIGN
PERSONALISATION
The ability to convert
the application into
MY APPLICATION
Present the information in a way
that it is quickly understood and
appealing at the same time
37. INFORMATION
SECURITY
A chain is only as strong as its weakest link- is your information secure?
My systems are secured
but my employees use
their own devices.
I don't want my data to
be in the cloud but I
know that many
employees are using
cloud services
I have VPN, access control,
strong policies but one of
my collaboration sites is
not using https
