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COMUNICACIÓN CLASE 6 LOS MEDIOS Y LA ECONOMÍA Prof. Claudio Alvarez Terán
Medios Primera Interpretación Receptores Superficial y Vacía Grandes Masas Publicidad sustenta a los Medios La Información  es gratis Publicidad e Información Información y Propaganda
Publicidad Propaganda Información Difundir, crear, confirmar, transformar ideas Difundir, crear, confirmar, transformar ideas Transmisión de mensajes objetivos Fin Comercial Fin Político Fin en sí mismo Publicidad = Consumo ,[object Object],[object Object],[object Object],DESEO Comercial Omnipresente MARKETING CONSUMO = CULTURA
Ciudadano = Consumidor Vive para consumir Publicidad – Vender Marketing – Volver a vender FIDELIZACIÓN Aporte de la psicología Comportamiento humano frente al mercado ,[object Object],[object Object],[object Object]
ESTRATEGIAS de FIDELIZACIÓN ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Objetivo central: Mujeres entre 20  y 55 años – clase media y alta Mujeres 50% - Hombres 20% - Jóvenes 8% Olvídense de  China, las mujeres (diseño + servicio)
Previo a la Fidelización, una actitud positiva  hacia el producto Valores culturales Estilos de vida Experiencias Consumo ético Triple P: People – Profit - Planet Comunicar lo intangible
EL IMPERIO DE LA MARCA ,[object Object],[object Object],[object Object],Empresas ingrávidas EL MITO Liberar la marca del producto y ligarla a un estilo de vida, una imagen, una idea. La marca es un concepto, una emoción
LA MARCA  debe ser corta: COCA – NIKE – AIWA – SONY – CAT – IBM – DISNEY – FEDEX – AMEX – VISA – MAC – DIOR – KODAK EL LOGO : la identidad ,[object Object],[object Object],[object Object],[object Object],El lifting de marca
RANKING 2008 RANKING 2007 MARCA PAÍS DE ORIGEN Sector VALOR (MILLONES u$s) CAMBIO EN EL VALOR 1 1 COCA COLA United States Beverages 66,667 2% 2 3 IBM United States Computer Services 59,031 3% 3 2 MICROSOFT United States Computer Software 59,007 1% 4 4 GE United States Diversified 53,086 3% 5 5 NOKIA Finland Consumer Electronics 35,942 7% 6 6 TOYOTA Japan Automotive 34,05 6% 7 7 INTEL United States Computer Hardware 31,261 1% 8 8 MC DONALD United States Restaurants 31,049 6% 9 9 DISNEY United States Media 29,251 0% 10 20 GOOGLE United States Internet Services 25,59 43%
RANKING 2008 RANKING 2007 MARCA PAÍS DE ORIGEN Sector VALOR (MILLONES u$s) CAMBIO EN EL VALOR 1 1 COCA COLA United States Beverages 66,667 2% 2 3 IBM United States Computer Services 59,031 3% 3 2 MICROSOFT United States Computer Software 59,007 1% 4 4 GE United States Diversified 53,086 3% 5 5 NOKIA Finland Consumer Electronics 35,942 7% 6 6 TOYOTA Japan Automotive 34,05 6% 7 7 INTEL United States Computer Hardware 31,261 1% 8 8 MC DONALD United States Restaurants 31,049 6% 9 9 DISNEY United States Media 29,251 0% 10 20 GOOGLE United States Internet Services 25,59 43% 11 10 MERCEDES Germany Automotive 25,577 9% 12 12 HP United States Computer Hardware 23,509 6% 13 13 BMW Germany Automotive 23,298 8% 14 16 GILLETTE United States Personal Care 22,689 8% 15 15 AMEX United States Financial Services 21,94 5% 16 17 LUIS VUITTON France Luxury 21,602 6% 17 18 CISCO United States Computer Services 21,306 12% 18 14 MARLBORO United States Tobacco 21,3 0% 19 11 CITI United States Financial Services 20,174 -14% 20 19 HONDA Japan Automotive 19,079 6% 21 21 SAMSUNG Republic of Korea Consumer Electronics 17,689 5% 22 New H&M Sweden Apparel 13,84 New 23 27 ORACLE United States Computer Software 13,831 11% 24 33 APPLE United States Computer Hardware 13,724 24% 25 25 SONY Japan Consumer Electronics 13,583 5%
RANKING 2008 RANKING 2007 MARCA PAÍS DE ORIGEN Sector VALOR (MILLONES u$s) CAMBIO EN EL VALOR 26 26 PEPSI United States Beverages 13,249 3% 27 23 HSBC United Kingdom Financial Services 13,143 -3% 28 24 NESCAFE Switzerland Beverages 13,056 1% 29 29 NIKE United States Sporting Goods 12,672 6% 30 28 UPS United States Transportation 12,621 5% 31 34 SAP Germany Computer Software 12,228 13% 32 31 DELL United States Computer Hardware 11,695 1% 33 30 BUD United States Alcohol 11,438 -2% 34 22 MERRYL LYNCH United States Financial Services 11,399 -21% 35 38 OIKEA Sweden Home Furnishings 10,913 8% 36 36 CANON Japan Computer Hardware 10,876 3% 37 32 JPMORGAN United States Financial Services 10,773 -6% 38 35 GOLDEN SACHS United States Financial Services 10,331 -3% 39 40 KELLOGS United States Food 9,71 4% 40 44 NINTENDO Japan Consumer Electronics 8,772 13% 41 39 UBS Switzerland Financial Services 8,74 -11% 42 37 MORGAN STANLEY United States Financial Services 8,696 -16% 43 42 PHILIPS Netherlands Diversified 8,325 8% 44 New THOMSON REUTERS Canada Media 8,313 New 45 46 GUCCI Italy Luxury 8,254 7% 46 48 EBAY United States Internet Services 7,991 7% 47 50 ACCENTURE United States Computer Services 7,948 9% 48 43 SIEMENS Germany Diversified 7,943 3% 49 41 FORD United States Automotive 7,896 -12% 50 45 HARLEY DAVIDSON United States Automotive 7,609 -1%
RANKING 2008 RANKING 2007 MARCA PAÍS DE ORIGEN Sector VALOR (MILLONES u$s) CAMBIO EN EL VALOR 51 51 L´OREAL France Personal Care 7,508 7% 52 52 MTV United States Media 7,193 4% 53 54 VW Germany Automotive 7,047 8% 54 47 AIG United States Financial Services 7,022 -6% 55 49 AXA France Financial Services 7,001 -4% 56 53 HEINZ United States Food 6,646 2% 57 57 COLGATE United States Personal Care 6,437 7% 58 62 AMAZON United States Internet Services 6,434 19% 59 56 XEROX United States Computer Hardware 6,393 6% 60 58 CHANEL France Luxury 6,355 9% 61 59 WRILEY United States Food 6,105 6% 62 64 ZARA Spain Apparel 5,955 15% 63 63 NESTLE Switzerland Food 5,592 5% 64 60 KFC United States Restaurants 5,582 -2% 65 55 YAHOO United States Internet Services 5,496 -9% 66 67 DANONE France Food 5,408 8% 67 68 AUDI Germany Automotive 5,407 11% 68 66 CAT United States Diversified 5,288 5% 69 65 AVON United States Personal Care 5,264 3% 70 69 ADIDAS Germany Sporting Goods 5,072 6% 71 71 ROLEX Switzerland Luxury 4,956 8% 72 72 HYUNDAI Republic of Korea Automotive 4,846 9% 73 New BLACKBERRY Canada Consumer Electronics 4,802 New 74 70 KLEENEX United States Personal Care 4,636 1% 75 75 PORSCHE Germany Automotive 4,603 9%
RANKING 2008 RANKING 2007 MARCA PAÍS DE ORIGEN Sector VALOR (MILLONES u$s) CAMBIO EN EL VALOR 73 New BLACKBERRY Canada Consumer Electronics 4,802 New 74 70 KLEENEX United States Personal Care 4,636 1% 75 75 PORSCHE Germany Automotive 4,603 9% 76 73 HERMES France Luxury 4,575 8% 77 61 GAP United States Apparel 4,357 -20% 78 78 PANASONIC Japan Consumer Electronics 4,281 4% 79 83 CARTIER Switzerland Luxury 4,236 10% 80 79 TIFFANY United States Luxury 4,208 5% 81 74 PIZZA HAT United States Restaurants 4,097 -4% 82 80 ALLIANZ Germany Financial Services 4,033 2% 83 85 MOET France Alcohol 3,951 6% 84 84 BRITISH PETROLEUM United Kingdom Energy 3,911 3% 85 88 STARBUCKS United States Restaurants 3,879 7% 86 81 ING Netherlands Financial Services 3,768 -3% 87 77 MOTOROLA United States Consumer Electronics 3,721 -10% 88 89 DURACELL United States Consumer Electronics 3,682 2% 89 91 SMIRNOFF United Kingdom Alcohol 3,59 6% 90 92 LEXUS Japan Automotive 3,588 7% 91 94 PRADA Italy Luxury 3,585 9% 92 90 JOHNSON & JOHNSON United States Personal Care 3,582 4% 93 New FERRARI Italy Automotive 3,527 New 94 New ARMANI Italy Luxury 3,526 New 95 87 HENNESSY France Alcohol 3,513 -3% 96 New MARRIOT United States Hospitality 3,502 New 97 93 SHELL Netherlands Energy 3,471 4% 98 96 NIVEA Germany Personal Care 3,401 9% 99 New FEDEX United States Transportation 3,359 New 100 New VISA United States Financial Services 3,338 New

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COMUNICACIÓN CLASE 6 LOS MEDIOS Y LA ECONOMÍA

  • 1. COMUNICACIÓN CLASE 6 LOS MEDIOS Y LA ECONOMÍA Prof. Claudio Alvarez Terán
  • 2. Medios Primera Interpretación Receptores Superficial y Vacía Grandes Masas Publicidad sustenta a los Medios La Información es gratis Publicidad e Información Información y Propaganda
  • 3.
  • 4.
  • 5.
  • 6. Previo a la Fidelización, una actitud positiva hacia el producto Valores culturales Estilos de vida Experiencias Consumo ético Triple P: People – Profit - Planet Comunicar lo intangible
  • 7.
  • 8.
  • 9. RANKING 2008 RANKING 2007 MARCA PAÍS DE ORIGEN Sector VALOR (MILLONES u$s) CAMBIO EN EL VALOR 1 1 COCA COLA United States Beverages 66,667 2% 2 3 IBM United States Computer Services 59,031 3% 3 2 MICROSOFT United States Computer Software 59,007 1% 4 4 GE United States Diversified 53,086 3% 5 5 NOKIA Finland Consumer Electronics 35,942 7% 6 6 TOYOTA Japan Automotive 34,05 6% 7 7 INTEL United States Computer Hardware 31,261 1% 8 8 MC DONALD United States Restaurants 31,049 6% 9 9 DISNEY United States Media 29,251 0% 10 20 GOOGLE United States Internet Services 25,59 43%
  • 10. RANKING 2008 RANKING 2007 MARCA PAÍS DE ORIGEN Sector VALOR (MILLONES u$s) CAMBIO EN EL VALOR 1 1 COCA COLA United States Beverages 66,667 2% 2 3 IBM United States Computer Services 59,031 3% 3 2 MICROSOFT United States Computer Software 59,007 1% 4 4 GE United States Diversified 53,086 3% 5 5 NOKIA Finland Consumer Electronics 35,942 7% 6 6 TOYOTA Japan Automotive 34,05 6% 7 7 INTEL United States Computer Hardware 31,261 1% 8 8 MC DONALD United States Restaurants 31,049 6% 9 9 DISNEY United States Media 29,251 0% 10 20 GOOGLE United States Internet Services 25,59 43% 11 10 MERCEDES Germany Automotive 25,577 9% 12 12 HP United States Computer Hardware 23,509 6% 13 13 BMW Germany Automotive 23,298 8% 14 16 GILLETTE United States Personal Care 22,689 8% 15 15 AMEX United States Financial Services 21,94 5% 16 17 LUIS VUITTON France Luxury 21,602 6% 17 18 CISCO United States Computer Services 21,306 12% 18 14 MARLBORO United States Tobacco 21,3 0% 19 11 CITI United States Financial Services 20,174 -14% 20 19 HONDA Japan Automotive 19,079 6% 21 21 SAMSUNG Republic of Korea Consumer Electronics 17,689 5% 22 New H&M Sweden Apparel 13,84 New 23 27 ORACLE United States Computer Software 13,831 11% 24 33 APPLE United States Computer Hardware 13,724 24% 25 25 SONY Japan Consumer Electronics 13,583 5%
  • 11. RANKING 2008 RANKING 2007 MARCA PAÍS DE ORIGEN Sector VALOR (MILLONES u$s) CAMBIO EN EL VALOR 26 26 PEPSI United States Beverages 13,249 3% 27 23 HSBC United Kingdom Financial Services 13,143 -3% 28 24 NESCAFE Switzerland Beverages 13,056 1% 29 29 NIKE United States Sporting Goods 12,672 6% 30 28 UPS United States Transportation 12,621 5% 31 34 SAP Germany Computer Software 12,228 13% 32 31 DELL United States Computer Hardware 11,695 1% 33 30 BUD United States Alcohol 11,438 -2% 34 22 MERRYL LYNCH United States Financial Services 11,399 -21% 35 38 OIKEA Sweden Home Furnishings 10,913 8% 36 36 CANON Japan Computer Hardware 10,876 3% 37 32 JPMORGAN United States Financial Services 10,773 -6% 38 35 GOLDEN SACHS United States Financial Services 10,331 -3% 39 40 KELLOGS United States Food 9,71 4% 40 44 NINTENDO Japan Consumer Electronics 8,772 13% 41 39 UBS Switzerland Financial Services 8,74 -11% 42 37 MORGAN STANLEY United States Financial Services 8,696 -16% 43 42 PHILIPS Netherlands Diversified 8,325 8% 44 New THOMSON REUTERS Canada Media 8,313 New 45 46 GUCCI Italy Luxury 8,254 7% 46 48 EBAY United States Internet Services 7,991 7% 47 50 ACCENTURE United States Computer Services 7,948 9% 48 43 SIEMENS Germany Diversified 7,943 3% 49 41 FORD United States Automotive 7,896 -12% 50 45 HARLEY DAVIDSON United States Automotive 7,609 -1%
  • 12. RANKING 2008 RANKING 2007 MARCA PAÍS DE ORIGEN Sector VALOR (MILLONES u$s) CAMBIO EN EL VALOR 51 51 L´OREAL France Personal Care 7,508 7% 52 52 MTV United States Media 7,193 4% 53 54 VW Germany Automotive 7,047 8% 54 47 AIG United States Financial Services 7,022 -6% 55 49 AXA France Financial Services 7,001 -4% 56 53 HEINZ United States Food 6,646 2% 57 57 COLGATE United States Personal Care 6,437 7% 58 62 AMAZON United States Internet Services 6,434 19% 59 56 XEROX United States Computer Hardware 6,393 6% 60 58 CHANEL France Luxury 6,355 9% 61 59 WRILEY United States Food 6,105 6% 62 64 ZARA Spain Apparel 5,955 15% 63 63 NESTLE Switzerland Food 5,592 5% 64 60 KFC United States Restaurants 5,582 -2% 65 55 YAHOO United States Internet Services 5,496 -9% 66 67 DANONE France Food 5,408 8% 67 68 AUDI Germany Automotive 5,407 11% 68 66 CAT United States Diversified 5,288 5% 69 65 AVON United States Personal Care 5,264 3% 70 69 ADIDAS Germany Sporting Goods 5,072 6% 71 71 ROLEX Switzerland Luxury 4,956 8% 72 72 HYUNDAI Republic of Korea Automotive 4,846 9% 73 New BLACKBERRY Canada Consumer Electronics 4,802 New 74 70 KLEENEX United States Personal Care 4,636 1% 75 75 PORSCHE Germany Automotive 4,603 9%
  • 13. RANKING 2008 RANKING 2007 MARCA PAÍS DE ORIGEN Sector VALOR (MILLONES u$s) CAMBIO EN EL VALOR 73 New BLACKBERRY Canada Consumer Electronics 4,802 New 74 70 KLEENEX United States Personal Care 4,636 1% 75 75 PORSCHE Germany Automotive 4,603 9% 76 73 HERMES France Luxury 4,575 8% 77 61 GAP United States Apparel 4,357 -20% 78 78 PANASONIC Japan Consumer Electronics 4,281 4% 79 83 CARTIER Switzerland Luxury 4,236 10% 80 79 TIFFANY United States Luxury 4,208 5% 81 74 PIZZA HAT United States Restaurants 4,097 -4% 82 80 ALLIANZ Germany Financial Services 4,033 2% 83 85 MOET France Alcohol 3,951 6% 84 84 BRITISH PETROLEUM United Kingdom Energy 3,911 3% 85 88 STARBUCKS United States Restaurants 3,879 7% 86 81 ING Netherlands Financial Services 3,768 -3% 87 77 MOTOROLA United States Consumer Electronics 3,721 -10% 88 89 DURACELL United States Consumer Electronics 3,682 2% 89 91 SMIRNOFF United Kingdom Alcohol 3,59 6% 90 92 LEXUS Japan Automotive 3,588 7% 91 94 PRADA Italy Luxury 3,585 9% 92 90 JOHNSON & JOHNSON United States Personal Care 3,582 4% 93 New FERRARI Italy Automotive 3,527 New 94 New ARMANI Italy Luxury 3,526 New 95 87 HENNESSY France Alcohol 3,513 -3% 96 New MARRIOT United States Hospitality 3,502 New 97 93 SHELL Netherlands Energy 3,471 4% 98 96 NIVEA Germany Personal Care 3,401 9% 99 New FEDEX United States Transportation 3,359 New 100 New VISA United States Financial Services 3,338 New