7 parameters to decide on how to choose the best conference service provider.

1. Rising conferencing costs?
Parameters to look out
for while to choosing
your conference
service provider!
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2. Key Parameter #1
Investigate what you
are paying for.
Watch out for hidden costs, billed
expenses which are higher than the
rates mentioned in the tariff card.
This could be a whistle blower, a
clear indication that your conference
service provider is not being
transparent in billing transactions.
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Actual
duration of
call
Call charges
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Port charges
Minimum
fixed cost
per month
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3. Key Parameter #2
Choose a conference
provider who has multiple
telecom operators to save
you from a traffic overload.
It is best to avoid single operator dependent
conference providers as they face issues like
traffic overload and subsequent network
congestion. This may give rise to poor voice
quality and noise interference during a
conference call.
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4. Key Parameter #3
Pick conference provider
who has innovative
product offerings and has
customization as a
product offering.
Look out for conference service providers
who can offer customized and tailor made
solutions
to
suit
your
business
requirements. This is proof that your
conference provider is not dependent on
third party vendor.
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5. Key Parameter #4
Look out for mobility
solutions which enables
conference calls on your
device where ever you
go.
Constant travel makes it difficult to stay
updated of developments in your
team. Choose conference providers
who offer conference apps which is
accessible on smart phone devices.
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6. Key Parameter #5
Round the clock customer
service. A feature you
should never miss!
Look out for conference providers who
provide 24/7 customer services and
dedicated operator assistance for calls.
This talks volumes about the service level
quality and measures to customer
satisfaction.
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7. Key Parameter #6
Choose a conference
provider who gives you
the autonomy of use.
The ease of use is a major indicator of
an effective conference solution. The
conference initiator should be able to
generate his own PIN’s, schedule
conferences
and
control
the
conference on his own.
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8. Key Parameter #7
The most scalable
conference provider is
undoubtedly the winner.
Most important, before you decide on
your preferred choice, analyze if they are
able to accommodate all conferencing
requirements . Be it conventional audio
conference service, web conference or
advanced HD quality video streaming,
you conference provider should be able
to give it all.
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9. DSNL is India largest Integrated Independent Audio Conference Service
Provider offering a wide range of generic and industry-specific conferencing
solutions to over 2000 customers worldwide.
Visit www.dsnl.in for a 14 day trial.
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