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EmployerBranding
Traditional vs Progressive Communications
Fredrik Karlström – Speaker’s Corner
© Copyright Magic Pencil – October 2014
can youremployerbranding make
your organization more successful
than your competitors?
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
if your company
follows it
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
every day
if your company
follows it
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
every day
if your company
follows it
how it looks
what it says
how it acts
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
if your company
follows it
every day
how it looks
what it says
how it acts
if all divisions are
aligned for success,
from the top!
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
* September 2011© Copyright Magic Pencil – October 2014 * September 2011© Copyright Magic Pencil – October 2014 * September 2011© Copyright Magic Pencil – October 2014
* September 2011
...however only 332 books
are available on Amazon.com*
© Copyright Magic Pencil – October 2014 * September 2011© Copyright Magic Pencil – October 2014 * September 2011© Copyright Magic Pencil – October 2014
554,760 books
on marketing
vs
...however only 332 books
are available on Amazon.com*
* September 2011© Copyright Magic Pencil – October 2014 * September 2011© Copyright Magic Pencil – October 2014 * September 2011© Copyright Magic Pencil – October 2014
what is it
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
why does it matter
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
does it
really work
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
how do you
get started
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
how do you reach
your audience
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
is it the latest fad
the future of HRor
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
how can you
differentiate yourself
by being the best
company to work for
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
what is branding?
!
!
what is branding?
the word comes from burning a mark
into the hide of cattle to identify them.
today it does a lot more than just identify...
what is branding
the word comes from burning a mark
into the hide of cattle to identify them.
today it does a lot more than just identify...
branding?
the word comes from burning a mark
into the hide of cattle to identify them.
today it does a lot more than just identify...
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
what is branding?
the word comes from burning a mark
into the hide of cattle to identify them.
today it does a lot more than just identify...
branding
the word comes from burning a mark
into the hide of cattle to identify them.
today it does a lot more than just identify...
branding?
the word comes from burning a mark
into the hide of cattle to identify them.
today it does a lot more than just identify...
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
“distinctive brands have to be powered up
to deliver a full sensory and emotional experience”
foreword by Philip Kotler in
Brand Sense
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
what is
employer branding?
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
what is
employer branding?
in a nut-shell, it’s like match-making
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
what is
employer branding?
in a nut-shell, it’s like match-making
ideal candidate
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
what is
employer branding?
in a nut-shell, it’s like match-making
ideal candidate
attractive
employer
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
what is
employer branding?
in a nut-shell, it’s like match-making
what is
employer branding?
in a nut-shell, it’s like match-making
ideal candidate identification
attractive
employer
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
why does employer branding matter?
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
why does employer branding matter?
James Scott Talgo
The New Strategic Brand Management:
Creating and Sustaining Brand Equity Long Term
“a brand that captures your mind
gains behavior,
a brand that captures your heart
gains commitment”
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
does employer branding really work?
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
does employer branding really work?
a strong, clear, consistent and engaging employer brand will:
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
does employer branding really work?
a strong, clear, consistent and engaging employer brand will:
attract the best talent
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
does employer branding really work?
a strong, clear, consistent and engaging employer brand will:
attract the best talent
ensure high employee retention and overall superior team performance
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
does employer branding really work?
a strong, clear, consistent and engaging employer brand will:
attract the best talent
ensure high employee retention and overall superior team performance
strength of a team = strength of a company
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
Frederick F. Reichheld
The Loyalty Effect (Harvard Business School Press)
“a 5% increase in employee & customer retention
can yield between 25% to almost 100%
increases in profits”
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
how do you get started?
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
how do you get started?
research
know your environment
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
how do you get started?
research
know your environment
EVP or DNA
define your story
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
how do you get started?
research
know your environment
EVP or DNA
define your story
communication
strategy
reach your audience
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
how do you get started?
research
know your environment
EVP or DNA
define your story
communication
strategy
reach your audience
communication
solutions
create your look and feel
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
how do you get started?
research
know your environment
EVP or DNA
define your story
communication
strategy
reach your audience
communication
solutions
create your look and feel
action
internal & external
make it happen
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
follow-up
engage all your employees in pro-active
storytelling = brand ambassadors
inside-out dynamic
touchpoint wheel
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
engage all your employees in pro-active
storytelling = brand ambassadors
inside-out dynamic
touchpoint wheel
inside-out dynamic
touchpoint wheel follow-up
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
how can you reach your audience?
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
how can you reach your audience?
research
know your environment
EVP or DNA
define your story
communication
strategy
reach your audience
communication
solutions
create your look and feel
action
internal & external
make it happen
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
traditional event-driven channels
(one-offs)
channels
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
!
!
!
!
!
!
!
!
!
!
!
!
progressive process-driven channels
(on-going dialogues)
!
!
!
!
!
!
!
!
!
!
!
!
traditional event-driven channels
(one-offs)
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
various brand engagement experiences
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
baby-boomers
1950s-1960s
generation Y
1970s-1990s
generation Z
1990s+
generation X
1960s-1970s
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
baby-boomers
1950s-1960s
generation X
1960s-1970s
generation Y
1970s-1990s
generation Z
1990s+
employer branding campaign
career fairs
on-campus activities
company brochure
company events
company website
PR (rankings, editorials, etc.)
sponsorships
academic partnerships
university chairs
internship programs
alumni events
...
on-line job postings (monster, jobup, etc.)
teaser emails
career websites (inside stories)
career blogs
infomercials
...
facebook career site
linked-in career page
twitter experience sharing
career channels on youtube
visual talk radio channel
video testimonials
virtual world recruiting
job podcasting
micro-blogging
interactive events calendar
on-line assessments
on-line village
interactive channels
all mobile accessible
...
?
traditional channels progressive channels future channels
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
generation Z
1990s+
baby-boomers
1950s-1960s
generation X
1960s-1970s
generation Y
1970s-1990s
employer branding campaign
career fairs
on-campus activities
company brochure
company events
company website
PR (rankings, editorials, etc.)
sponsorships
academic partnerships
university chairs
internship programs
alumni events
...
on-line job postings (monster, jobup, etc.)
teaser emails
career websites (inside stories)
career blogs
infomercials
...
facebook career site
linked-in career page
twitter experience sharing
career channels on youtube
visual talk radio channel
video testimonials
virtual world recruiting
job podcasting
micro-blogging
interactive events calendar
on-line assessments
on-line village
interactive channels
all mobile accessible
...
?
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
how to build and measure
employer brand equity
by using social media?
for more information please contact Fredrik Karlström at Magic Pencil
on 021 811 37 37 or go to www.tmp.ch
© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014

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Employer Branding – Traditional vs Progressive Communications

  • 1. EmployerBranding Traditional vs Progressive Communications Fredrik Karlström – Speaker’s Corner © Copyright Magic Pencil – October 2014
  • 2. can youremployerbranding make your organization more successful than your competitors? © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 3. © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 4. if your company follows it © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 5. every day if your company follows it © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 6. every day if your company follows it how it looks what it says how it acts © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 7. if your company follows it every day how it looks what it says how it acts if all divisions are aligned for success, from the top! © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 8. * September 2011© Copyright Magic Pencil – October 2014 * September 2011© Copyright Magic Pencil – October 2014 * September 2011© Copyright Magic Pencil – October 2014
  • 9. * September 2011 ...however only 332 books are available on Amazon.com* © Copyright Magic Pencil – October 2014 * September 2011© Copyright Magic Pencil – October 2014 * September 2011© Copyright Magic Pencil – October 2014
  • 10. 554,760 books on marketing vs ...however only 332 books are available on Amazon.com* * September 2011© Copyright Magic Pencil – October 2014 * September 2011© Copyright Magic Pencil – October 2014 * September 2011© Copyright Magic Pencil – October 2014
  • 11. what is it © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 12. why does it matter © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 13. does it really work © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 14. how do you get started © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 15. how do you reach your audience © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 16. is it the latest fad the future of HRor © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 17. how can you differentiate yourself by being the best company to work for © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 18. © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 19. © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014 what is branding? ! !
  • 20. what is branding? the word comes from burning a mark into the hide of cattle to identify them. today it does a lot more than just identify... what is branding the word comes from burning a mark into the hide of cattle to identify them. today it does a lot more than just identify... branding? the word comes from burning a mark into the hide of cattle to identify them. today it does a lot more than just identify... © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 21. what is branding? the word comes from burning a mark into the hide of cattle to identify them. today it does a lot more than just identify... branding the word comes from burning a mark into the hide of cattle to identify them. today it does a lot more than just identify... branding? the word comes from burning a mark into the hide of cattle to identify them. today it does a lot more than just identify... © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 22. “distinctive brands have to be powered up to deliver a full sensory and emotional experience” foreword by Philip Kotler in Brand Sense © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 23. what is employer branding? © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 24. © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014 what is employer branding? in a nut-shell, it’s like match-making
  • 25. © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014 what is employer branding? in a nut-shell, it’s like match-making
  • 26. ideal candidate © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014 what is employer branding? in a nut-shell, it’s like match-making
  • 27. ideal candidate attractive employer © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014 what is employer branding? in a nut-shell, it’s like match-making
  • 28. what is employer branding? in a nut-shell, it’s like match-making ideal candidate identification attractive employer © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 29. why does employer branding matter? © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 30. why does employer branding matter? James Scott Talgo The New Strategic Brand Management: Creating and Sustaining Brand Equity Long Term “a brand that captures your mind gains behavior, a brand that captures your heart gains commitment” © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 31. does employer branding really work? © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 32. does employer branding really work? a strong, clear, consistent and engaging employer brand will: © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 33. does employer branding really work? a strong, clear, consistent and engaging employer brand will: attract the best talent © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 34. does employer branding really work? a strong, clear, consistent and engaging employer brand will: attract the best talent ensure high employee retention and overall superior team performance © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 35. does employer branding really work? a strong, clear, consistent and engaging employer brand will: attract the best talent ensure high employee retention and overall superior team performance strength of a team = strength of a company © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 36. Frederick F. Reichheld The Loyalty Effect (Harvard Business School Press) “a 5% increase in employee & customer retention can yield between 25% to almost 100% increases in profits” © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 37. how do you get started? © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 38. how do you get started? research know your environment © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 39. how do you get started? research know your environment EVP or DNA define your story © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 40. how do you get started? research know your environment EVP or DNA define your story communication strategy reach your audience © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 41. how do you get started? research know your environment EVP or DNA define your story communication strategy reach your audience communication solutions create your look and feel © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 42. how do you get started? research know your environment EVP or DNA define your story communication strategy reach your audience communication solutions create your look and feel action internal & external make it happen © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 43. follow-up engage all your employees in pro-active storytelling = brand ambassadors inside-out dynamic touchpoint wheel © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 44. engage all your employees in pro-active storytelling = brand ambassadors inside-out dynamic touchpoint wheel inside-out dynamic touchpoint wheel follow-up © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 45. how can you reach your audience? © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 46. how can you reach your audience? research know your environment EVP or DNA define your story communication strategy reach your audience communication solutions create your look and feel action internal & external make it happen © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 47. © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 48. traditional event-driven channels (one-offs) channels © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 49. ! ! ! ! ! ! ! ! ! ! ! ! progressive process-driven channels (on-going dialogues) ! ! ! ! ! ! ! ! ! ! ! ! traditional event-driven channels (one-offs) © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 50. various brand engagement experiences © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 51. baby-boomers 1950s-1960s generation Y 1970s-1990s generation Z 1990s+ generation X 1960s-1970s © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 52. baby-boomers 1950s-1960s generation X 1960s-1970s generation Y 1970s-1990s generation Z 1990s+ employer branding campaign career fairs on-campus activities company brochure company events company website PR (rankings, editorials, etc.) sponsorships academic partnerships university chairs internship programs alumni events ... on-line job postings (monster, jobup, etc.) teaser emails career websites (inside stories) career blogs infomercials ... facebook career site linked-in career page twitter experience sharing career channels on youtube visual talk radio channel video testimonials virtual world recruiting job podcasting micro-blogging interactive events calendar on-line assessments on-line village interactive channels all mobile accessible ... ? traditional channels progressive channels future channels © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 53. generation Z 1990s+ baby-boomers 1950s-1960s generation X 1960s-1970s generation Y 1970s-1990s employer branding campaign career fairs on-campus activities company brochure company events company website PR (rankings, editorials, etc.) sponsorships academic partnerships university chairs internship programs alumni events ... on-line job postings (monster, jobup, etc.) teaser emails career websites (inside stories) career blogs infomercials ... facebook career site linked-in career page twitter experience sharing career channels on youtube visual talk radio channel video testimonials virtual world recruiting job podcasting micro-blogging interactive events calendar on-line assessments on-line village interactive channels all mobile accessible ... ? © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014
  • 54. how to build and measure employer brand equity by using social media? for more information please contact Fredrik Karlström at Magic Pencil on 021 811 37 37 or go to www.tmp.ch © Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014© Copyright Magic Pencil – October 2014