2. SITE Members
35% - Incentive Travel
Buyers / Event Planners
35% - Destination
Management Companies
(DMC)
20% - Hoteles y Cruceros
10% - Otros (CVB)
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3. El “Pastel” de los Incentivos: Tamaño
$77 billion
oViajes de Incentivo (US$22.5BN)
oRegalos/Tarjetas regalo (US$54.4BN)
74% de las empresas en EEUU ofrecen premios en especies
o46% - Incentivos por ventas entre empleados
o32% - Incentivos a clientes
o26% - Incentivos en sus canales de venta
According to 2012 “Market Sizing Study” (Incentive Federation)
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4. ¿Qué hay entre bambalinas?
1.Consecución
2.Pertenencia
3.Protección
4.Aprendizaje
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5. ¿Y qué tal están los incentivos ahora?
Muy fuertes en los sectores “tradicionales” de incentivos:
• Automovilístico
• Finanzas, Seguros
• Medico y Farmacéutico
• Venta directa
Creciendo:
• Tecnología – Proveedores de servicios de la información
• Telecomunicaciones
@olgafromspain
6. ¿Hacia dónde vamos?
2013: Mejor de lo que pensábamos
2014: Recuperación
2015 – 2016:
o80% de encuestados planeaban aumentarlos
oClara convergencia hacia el Meetincentive
oPresión para identificar y medir el ROI
Taken from “SITE Index” Forecast for 2014
@olgafromspain
7. Los motivos para la elección de destino
• Coste
• Experiencia en el mundo de Incentivos y Reuniones
• Acceso aéreo
• Hoteles de calidad
• Seguridad
• Barrera Lingüistica
• Tiempo
• Variedad de actividades
@olgafromspain
2000 members; 90 countries; 28 chapters
50% - North America
35% - Europe
15% - rest of the world
Acquire
67% of participants who did not earn a spot on the travel program agreed they will work harder in the following year to earn the trip
61% of participants felt that competing in a motivational travel program that offers multiple levels of earning opportunities was more motivating.
Bond
77% of participants surveyed said that earning the travel award increased their feeling of being part of the company
53% of participants believe the emotional impact of a group travel experience
Defend
95% of executives are concerned about retaining key employees
47% of top performers are actively looking for other employment
Learn
57% of participants agreed that feedback is important in motivating them to participate in a program, and that involvement in a program motivates them to create solutions to achieve desired results
70% of participants believe freedom in destination choice and activity on a program encourages them to motivate their behavior
Sources:
Survey – 85+ incentive/meeting buyers from the U.S. and Europe
Survey - School of Tourism and Hospitality at Temple University
EIBTM Industry Trends and Market Share Report
Incentives are back!
We were the front page news in late 2008…
AIG effect – wasn’t an executive retreat; it was an insurance incentive
We didn’t get our story told
We’ve learned – SITE is actively involved in Meetings Mean Business.
Industry campaign – one voice.
SITE’s research…looks good!
2013 was the turning point for many members
2014 still going well
2015 and 2016 should remain growing!
Instead of just riding the wave; we intend to help RAISE it…
Here is what’s new in incentive travel
Also…Meeting/Product launch/Incentive trip:
The largest incentive on record just took pla ce in Dubai: 15,000 qualifiers from NuSkin Enterprises of China