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Administración de la cadena de valor
Métodos de control ,[object Object],[object Object],[object Object],[object Object],Luis Felipe Torres Gómez 07/06/09
La productividad ,[object Object],[object Object],Luis Felipe Torres Gómez 07/06/09
Administración de la producción vs. administración de operaciones ,[object Object],[object Object],Luis Felipe Torres Gómez 07/06/09
Modelo de control de operaciones Luis Felipe Torres Gómez 07/06/09 Ambiente externo Insumos  (recursos) Humanos Materiales Tecnología Información Capital Procesos de transformación Productos Bienes Servicios Información Retroalimentación Planeación Control Procesos de mejora
Técnicas para la mejora de la productividad ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Luis Felipe Torres Gómez
Calidad total ,[object Object],[object Object],[object Object],[object Object],Luis Felipe Torres Gómez 07/06/09
Formas de crear la ventaja competitiva  Luis Felipe Torres Gómez 07/06/09
Functional Strategies and Value-Chain Management ,[object Object],[object Object],Luis Felipe Torres Gómez 07/06/09
Functional Strategies and Value-Chain Management ,[object Object],[object Object],Luis Felipe Torres Gómez 07/06/09
Functional Activities and  the Value Chain Luis Felipe Torres Gómez 07/06/09
Functional Strategies and Value-Chain Management ,[object Object],[object Object],Luis Felipe Torres Gómez 07/06/09
Functional Strategies and Value-Chain Management ,[object Object],[object Object],[object Object],Luis Felipe Torres Gómez 07/06/09
Functional Strategies and Value-Chain Management ,[object Object],[object Object],Luis Felipe Torres Gómez 07/06/09
Functional Strategies and Value-Chain Management ,[object Object],[object Object],[object Object],[object Object],Luis Felipe Torres Gómez 07/06/09
Functional Strategies and Value-Chain Management ,[object Object],[object Object],[object Object],Luis Felipe Torres Gómez 07/06/09
Improving Responsiveness to Customers ,[object Object],Luis Felipe Torres Gómez 07/06/09
What Do Customers Want? ,[object Object],[object Object],[object Object],[object Object],[object Object],Luis Felipe Torres Gómez 07/06/09
Customer Relationship Management ,[object Object],[object Object],Luis Felipe Torres Gómez 07/06/09
Impact of Increased Quality on  Organizational Performance Luis Felipe Torres Gómez 07/06/09 Figure 9.4
Improving Quality ,[object Object],[object Object],Luis Felipe Torres Gómez 07/06/09
Total Quality Management ,[object Object],[object Object],Luis Felipe Torres Gómez 07/06/09
Steps to Successful TQM Implementation ,[object Object],[object Object],[object Object],[object Object],[object Object],Luis Felipe Torres Gómez 07/06/09
Steps to Successful TQM Implementation ,[object Object],[object Object],[object Object],[object Object],[object Object],Luis Felipe Torres Gómez 07/06/09
Focus on the Customer ,[object Object],[object Object],[object Object],[object Object],Luis Felipe Torres Gómez 07/06/09
Facilities Layout, Flexible Manufacturing, and Efficiency ,[object Object],[object Object],[object Object],[object Object],Luis Felipe Torres Gómez 07/06/09
Luis Felipe Torres Gómez 07/06/09 Figure 9.5 Three Facilities Layouts
Facilities Layout ,[object Object],[object Object],[object Object],[object Object],Luis Felipe Torres Gómez 07/06/09
Facilities Layout ,[object Object],[object Object],Luis Felipe Torres Gómez 07/06/09
Changing a Facilities Layout Luis Felipe Torres Gómez 07/06/09 Figure 9.6
Flexible Manufacturing ,[object Object],[object Object],[object Object],Luis Felipe Torres Gómez 07/06/09
Just-in-Time Inventory and Efficiency ,[object Object],[object Object],Luis Felipe Torres Gómez 07/06/09
Self-Managed Work Teams and Efficiency ,[object Object],[object Object],[object Object],Luis Felipe Torres Gómez 07/06/09
Process Reengineering and Efficiency ,[object Object],[object Object],Luis Felipe Torres Gómez 07/06/09
Two Kinds of Innovation ,[object Object],[object Object],Luis Felipe Torres Gómez 07/06/09
Two Kinds of Innovation ,[object Object],[object Object],Luis Felipe Torres Gómez 07/06/09

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Administración de la cadena de valor, métodos de control y productividad

  • 1. Administración de la cadena de valor
  • 2.
  • 3.
  • 4.
  • 5. Modelo de control de operaciones Luis Felipe Torres Gómez 07/06/09 Ambiente externo Insumos (recursos) Humanos Materiales Tecnología Información Capital Procesos de transformación Productos Bienes Servicios Información Retroalimentación Planeación Control Procesos de mejora
  • 6.
  • 7.
  • 8. Formas de crear la ventaja competitiva Luis Felipe Torres Gómez 07/06/09
  • 9.
  • 10.
  • 11. Functional Activities and the Value Chain Luis Felipe Torres Gómez 07/06/09
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20. Impact of Increased Quality on Organizational Performance Luis Felipe Torres Gómez 07/06/09 Figure 9.4
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27. Luis Felipe Torres Gómez 07/06/09 Figure 9.5 Three Facilities Layouts
  • 28.
  • 29.
  • 30. Changing a Facilities Layout Luis Felipe Torres Gómez 07/06/09 Figure 9.6
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.