Este documento discute cómo el ruido y las distracciones en las oficinas abiertas tienen un impacto negativo en la productividad de los trabajadores. Señala que el 69% de los trabajadores dicen que los disturbios en las oficinas abiertas afectan negativamente su productividad, y que la productividad puede reducirse hasta un 65% solo agregando un sonido negativo al ambiente. También indica que puede tomar hasta 23 minutos para que los trabajadores recuperen el ritmo de su tarea después de una interrupción, y que las empresas que toman medidas
4. 1900 20201950 1980 2010
50M2
M2 por persona
en la oficina
50
10
40
30
20
CADA DÍA MENOS ESPACIO
20M2
10M2
PercentageofUS-workforceintertiarysector::USLaborForceStatistics+(http://www.bls.gov/news.release/ecopro.t03.htm),CapitalAdvisors,CIAWorldFactBook
M2pr.employeeinofficespace:Gensler2013andNYTimes2013
5. 69%AFIRMA QUE LOS DISTURBIOS EN LAS OFICINAS ABIERTAS
TIENEN UN IMPACTO NEGATIVO EN SU
PRODUCTIVIDAD
6. 65%
SE REDUCE HASTA EN
LA PRODUCTIVDAD DEL TRABAJOR DE OFICINA SÓLO
POR AGREGAR UN SONIDO NEGATIVO AL AMBIENTE.
7. 23 MIN
Y PUEDE DEMORAR HASTA
PARA RETOMAR EL RITMO DE LA TAREA
8. 2 VECES MEJOR
EMPRESAS QUE TOMAN ACCIONES PARA MEJORAR LA
PRODUCTIVIDAD EN EL LUGAR DE TRABAJO TIENEN UN
DESEMPEÑO FINANCIERO HASTA
QUE LOS QUE NO LO HACEN
13. 13
$588 BILLONES AL AÑO
ES LO QUE LE CUESTA A LA ECONOMIA DE EEUU
GESTIONAR LAS INTERRUPCIONES EN EL TRABAJO
Source: How interruptions impact knowledge worker
productivity, Basex Inc 2009
¡GRACIAS!
Notas del editor
In a global survey* Jabra interviewed 3.000 office knowledge workers on their communication and work patterns.
70% of all knowledge workers are located in ‘open office environment - 71% of them are not happy at work. Eso son muchas personas descontentas…
70% works in open offices, but only 12% prefers that.
2/3 are allowed to listen to music while working – and 34% do it.
More than 50% of are allowed to work from home – but only 6% prefers that.
50% would like to have a single/private office.
Knowledge workers spends 61% of their work on communicating and interacting – 75% of the day is spent at the desk.
More than 2 hours a day on voice related calls – 85% of the calls are made at the desk.
Source: Jabra Knowledge Worker Study 2012 by Lindberg International.
Companies participating in our initial research back in 2012 on uncovering the challenges and needs of companies today; HP, SAP, Coca Cola, Deutsche Bank, Oracle, DELL and UPS.
Source
Percentage of US-workforce in tertiary sector: : US Labor Force Statistics + (http://www.bls.gov/news.release/ecopro.t03.htm) , Capital Advisors, CIA World Fact Book
M2 pr. employee in office space: Gensler 2013 and NY Times 2013
Source: Jabra Knowledge Worker Study 2012 by Lindberg International.
Source: Study shows that knowledge workers are interrupted at least every 10 minutes. And when being interrupted, “it takes an average of 23 minutes and 15 seconds to get back to the task” (Mark, Gloria, 2008).
Gloria Mark, 2008, Referred from an interview with Gloria Mark, Professor in the department of informatics at the University of California, Irvine in this article: http://www.fastcompany.com/944128/worker-interrupted-cost-task-switching
As an alternative to music, noise-canceling headphones offer a filter for sound. While passive noise cancellation shuts out noise by fitting tightly to your ears, active noise cancellation offers sound waves of their own which cancel out the sounds of the surroundings, essentially offering complete silence. It is very effective indeed. Of the various different kinds of headphones, some allow you to accept calls and listen to music in addition, and some even have a busy light, making your surrounding neighbors aware of your need for solitude.
Source: How interruptions impact knowledge worker productivity, Basex Inc 2009