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© Consumer Truth: Insights & Planning
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
www.consumer-truth.com.pewww.consumer-truth.com.pe
Curso E-Learning
Consumer
Insights:
De la inspiración a las ideas!
Febrero 2015
© Consumer Truth: Insights & Planning
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
www.consumer-truth.com.pewww.consumer-truth.com.pe
© Consumer Truth: Insights & Planning
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
www.consumer-truth.com.pe
Insight Ideas! Estrategia
© Consumer Truth: Insights & Planning
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
www.consumer-truth.com.pewww.consumer-truth.com.pe
© Consumer Truth: Insights & Planning
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
www.consumer-truth.com.pewww.consumer-truth.com.pe
© Consumer Truth: Insights & Planning
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
www.consumer-truth.com.pewww.consumer-truth.com.pe
© Consumer Truth: Insights & Planning
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
www.consumer-truth.com.pewww.consumer-truth.com.pe
“Las empresas están llenas de
datos pero escasas de insights. A
la información hay que añadirle
inteligencia!”
“La diferencia entre un dato y un
insight es el tamaño de tu
sorpresa!”
Cristina Quiñones, Directora Consumer Truth consultora
pionera en Consumer Insights & Psicología del Consumo
www.consumer-truth.com.pe / @cristinaq
Nuestra Visión Insighter
© Consumer Truth: Insights & Planning
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
www.consumer-truth.com.pe
Insight Ideas! Estrategia
“Insight es una profunda verdad humana que
crea una profunda conexión personal entre una
marca y una persona”
© Consumer Truth: Insights & Planning
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
www.consumer-truth.com.pe
Curso Consumer Insights & Planning
El ADN DEL
INSIGHT
Insumo para el
Pensamiento
Estratégico.
WHAT WHO HOW AHA WHY WOW
CONSUMER
INSIGHTS
Metodología
de Insights:
Caja de
Herramientas
del Insighter
21 3
CONSUMER
TARGET
Perfilando al
Consumidor.
Consumer
Portrait
BRAND
INSIGHT.
Descubriendo
Verdades de
La Marca y
Promesa Valor
4 5
EFECTO WOW
Del Dato al
Insight.
Descubriendo
Verdades del
Consumidor.
INSIGHT
PLANNING
Planeamiento
Estratégico
Activando
Territorios de
Comunicación
y Big Ideas.
6
© Consumer Truth: Insights & Planning
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
www.consumer-truth.com.pe
1ra Sesión (martes 17 Feb)
 WHAT: El ADN del Insight. Insumo para el
Pensamiento Estratégico.
 Las Verdades del Insight y Diferencias
entre Dato/Información/Insight.
2da Sesión: (jueves 19 Feb)
 WHO: Perfilando al Consumidor.
Consumer Portrait
 Definición de Core Target y Ejemplos.
3ra Sesión: (martes 24 Feb)
 HOW: Metodología de Insights: Caja de
Herramientas del Insighter
 DECIR (Técnicas Facilitadoras) –SENTIR
(Técnicas Proyectivas) –HACER (Técnicas
Etnográficas)
Agenda del Curso
4ta Sesión: (jueves 26 Feb)
 AHA: El Efecto WOW - Del Dato al Insight.
Descubriendo Verdades del Consumidor.
 Del Insight a la BIG IDEA! Conceptos
5ta Sesión: (martes 3 Mar)
 WHY: Brand Insight. Descubriendo Verdades del
Marca.
 Definiendo Territorios de Marca y Activando
Insights en Estrategias de Branding.
6ta Sesión: (jueves 5 Mar)
 WOW: La Estrategia en Insights. IDEAS de
comunicación y marca.
 El Planeamiento Estratégico insightful: Activando
Territorios de Comunicación y Big Ideas.
Consumer Insights: De la inspiración a las ideas!
© Consumer Truth: Insights & Planning
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
www.consumer-truth.com.pe
“el Insight es el lado más Smart de
la publicidad y más sexy de la
investigación, por eso me gusta!”.
© Consumer Truth: Insights & Planning
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
www.consumer-truth.com.pe
Organizan:
© Consumer Truth: Insights & Planning
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
www.consumer-truth.com.pe
In f o r m e s e i n s c r i p c i ó n :
rosar@consumer-truth.com.pe
infoelearning@escueladecreativos.com.ar
© Consumer Truth: Insights & Planning
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
© Consumer Truth: Insights & Planning www.consumer-truth.com.pe
www.consumer-truth.com.pewww.consumer-truth.com.pe
Consumer insights: De la Inspiración a las Ideas!
Consumer Truth: Insights & Planning
Calle Francisco de Paula Ugarriza 813 Of302. Miraflores. Lima 18 – Perú
T. (511) 242-5188 www.consumer-truth.com.pe
Informes e Inscripciones con Rosa Ruiz: rosar@consumer-truth.com.pe

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Curso E Learning : Consumer Insights en Escuelita de Creativos Argentina

  • 1. © Consumer Truth: Insights & Planning © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe www.consumer-truth.com.pewww.consumer-truth.com.pe Curso E-Learning Consumer Insights: De la inspiración a las ideas! Febrero 2015
  • 2. © Consumer Truth: Insights & Planning © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe www.consumer-truth.com.pewww.consumer-truth.com.pe
  • 3. © Consumer Truth: Insights & Planning © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe www.consumer-truth.com.pe Insight Ideas! Estrategia
  • 4. © Consumer Truth: Insights & Planning © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe www.consumer-truth.com.pewww.consumer-truth.com.pe
  • 5. © Consumer Truth: Insights & Planning © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe www.consumer-truth.com.pewww.consumer-truth.com.pe
  • 6. © Consumer Truth: Insights & Planning © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe www.consumer-truth.com.pewww.consumer-truth.com.pe
  • 7. © Consumer Truth: Insights & Planning © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe www.consumer-truth.com.pewww.consumer-truth.com.pe “Las empresas están llenas de datos pero escasas de insights. A la información hay que añadirle inteligencia!” “La diferencia entre un dato y un insight es el tamaño de tu sorpresa!” Cristina Quiñones, Directora Consumer Truth consultora pionera en Consumer Insights & Psicología del Consumo www.consumer-truth.com.pe / @cristinaq Nuestra Visión Insighter
  • 8. © Consumer Truth: Insights & Planning © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe www.consumer-truth.com.pe Insight Ideas! Estrategia “Insight es una profunda verdad humana que crea una profunda conexión personal entre una marca y una persona”
  • 9. © Consumer Truth: Insights & Planning © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe www.consumer-truth.com.pe Curso Consumer Insights & Planning El ADN DEL INSIGHT Insumo para el Pensamiento Estratégico. WHAT WHO HOW AHA WHY WOW CONSUMER INSIGHTS Metodología de Insights: Caja de Herramientas del Insighter 21 3 CONSUMER TARGET Perfilando al Consumidor. Consumer Portrait BRAND INSIGHT. Descubriendo Verdades de La Marca y Promesa Valor 4 5 EFECTO WOW Del Dato al Insight. Descubriendo Verdades del Consumidor. INSIGHT PLANNING Planeamiento Estratégico Activando Territorios de Comunicación y Big Ideas. 6
  • 10. © Consumer Truth: Insights & Planning © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe www.consumer-truth.com.pe 1ra Sesión (martes 17 Feb)  WHAT: El ADN del Insight. Insumo para el Pensamiento Estratégico.  Las Verdades del Insight y Diferencias entre Dato/Información/Insight. 2da Sesión: (jueves 19 Feb)  WHO: Perfilando al Consumidor. Consumer Portrait  Definición de Core Target y Ejemplos. 3ra Sesión: (martes 24 Feb)  HOW: Metodología de Insights: Caja de Herramientas del Insighter  DECIR (Técnicas Facilitadoras) –SENTIR (Técnicas Proyectivas) –HACER (Técnicas Etnográficas) Agenda del Curso 4ta Sesión: (jueves 26 Feb)  AHA: El Efecto WOW - Del Dato al Insight. Descubriendo Verdades del Consumidor.  Del Insight a la BIG IDEA! Conceptos 5ta Sesión: (martes 3 Mar)  WHY: Brand Insight. Descubriendo Verdades del Marca.  Definiendo Territorios de Marca y Activando Insights en Estrategias de Branding. 6ta Sesión: (jueves 5 Mar)  WOW: La Estrategia en Insights. IDEAS de comunicación y marca.  El Planeamiento Estratégico insightful: Activando Territorios de Comunicación y Big Ideas. Consumer Insights: De la inspiración a las ideas!
  • 11. © Consumer Truth: Insights & Planning © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe www.consumer-truth.com.pe “el Insight es el lado más Smart de la publicidad y más sexy de la investigación, por eso me gusta!”.
  • 12. © Consumer Truth: Insights & Planning © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe www.consumer-truth.com.pe
  • 13. © Consumer Truth: Insights & Planning © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe www.consumer-truth.com.pe Organizan:
  • 14. © Consumer Truth: Insights & Planning © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe www.consumer-truth.com.pe In f o r m e s e i n s c r i p c i ó n : rosar@consumer-truth.com.pe infoelearning@escueladecreativos.com.ar
  • 15. © Consumer Truth: Insights & Planning © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe www.consumer-truth.com.pe
  • 16. © Consumer Truth: Insights & Planning © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe © Consumer Truth: Insights & Planning www.consumer-truth.com.pe www.consumer-truth.com.pewww.consumer-truth.com.pe Consumer insights: De la Inspiración a las Ideas! Consumer Truth: Insights & Planning Calle Francisco de Paula Ugarriza 813 Of302. Miraflores. Lima 18 – Perú T. (511) 242-5188 www.consumer-truth.com.pe Informes e Inscripciones con Rosa Ruiz: rosar@consumer-truth.com.pe