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Barcelona, Spain
May 24, 2012

Just in Time: Technology Redefines the
Locus of Care


Joseph L. Ternullo, JD, MPH
Associate Director, Center for Connected Health, Partners HealthCare
Adjunct Faculty, Northeastern University
jternullo@post.harvard.edu
617-726-4207
Brief Bio

Joseph Ternullo, JD, MPH, is associate director of Partners HealthCare’s Center for Connected
Health and on the Northeastern University Health Informatics faculty. He’s founder and
organizing chair of the annual Connected Health Symposium, a preeminent international event for
innovators operating at the crossroads of the Internet, mobile communications and health. Joe
advises the US Commerce Dept. on international trade and the X PRIZE Foundation on its $10M
Tricorder Competition for transforming healthcare. He sits on the review panel for the Office of
the National Coordinator for Health IT’s One in a Million Hearts Challenge and serves on the
Mass Technology Leadership Council, Mass. Health Quality Partners and Harvard Club of the
North Shore boards. A co-founder of Continua Health Alliance, Joe holds degrees from BC,
Bentley, BU and Harvard.
Technology: has transformed the customer experience
Generation Y’ers “r” leading: ‘OK to Step Off the Cliff”




                                   Generation Y




         Baby Boomer
Technology has transformed industries.
Banking, travel and education to name a few.
Technology increases convenience
What of healthcare?
For generations, the provider has been the locus of care




     The doctor-patient relationship is the one immutable
            cornerstone of our healthcare system
Today
Patient-centric care




Before our eyes, healthcare is being deconstructed. As the reconstruction occurs,
just as with other industries, it will move to a distributed model with the person,
not the provider as the locus of care.
The NEW locus of care

                          Patient Education


Pharmacy                                            Incentive




                                                     Physicians &
Self-Manage
                                                     Specialists



              Employer
              Payer                           Hospital
              Purchaser
Activities traversing the roadway will evolve naturally over time

• remote registration and admitting
• appointment scheduling for in-person and virtual visits
• ad-hoc provider/patient remote check-ins
• patient reading of medical records
• automatic transmission of remote vital signs
• automatic reporting of test results
• automatic and customized alerts and reminders
•participation in live and virtual patient support groups
•involvement in clinical social media contests and challenges
• opt-in reward and incentive offers
• proactive monitoring of health and wellness data
•downloadable “apps, medical device plug-ins
Where do these fresh ideas get analyzed?

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Ternullo, Joseph - Just in Time: Technology Redefines the Locus of Care

  • 1. Barcelona, Spain May 24, 2012 Just in Time: Technology Redefines the Locus of Care Joseph L. Ternullo, JD, MPH Associate Director, Center for Connected Health, Partners HealthCare Adjunct Faculty, Northeastern University jternullo@post.harvard.edu 617-726-4207
  • 2. Brief Bio Joseph Ternullo, JD, MPH, is associate director of Partners HealthCare’s Center for Connected Health and on the Northeastern University Health Informatics faculty. He’s founder and organizing chair of the annual Connected Health Symposium, a preeminent international event for innovators operating at the crossroads of the Internet, mobile communications and health. Joe advises the US Commerce Dept. on international trade and the X PRIZE Foundation on its $10M Tricorder Competition for transforming healthcare. He sits on the review panel for the Office of the National Coordinator for Health IT’s One in a Million Hearts Challenge and serves on the Mass Technology Leadership Council, Mass. Health Quality Partners and Harvard Club of the North Shore boards. A co-founder of Continua Health Alliance, Joe holds degrees from BC, Bentley, BU and Harvard.
  • 3. Technology: has transformed the customer experience
  • 4. Generation Y’ers “r” leading: ‘OK to Step Off the Cliff” Generation Y Baby Boomer
  • 5. Technology has transformed industries. Banking, travel and education to name a few.
  • 8. For generations, the provider has been the locus of care The doctor-patient relationship is the one immutable cornerstone of our healthcare system
  • 10. Patient-centric care Before our eyes, healthcare is being deconstructed. As the reconstruction occurs, just as with other industries, it will move to a distributed model with the person, not the provider as the locus of care.
  • 11. The NEW locus of care Patient Education Pharmacy Incentive Physicians & Self-Manage Specialists Employer Payer Hospital Purchaser
  • 12. Activities traversing the roadway will evolve naturally over time • remote registration and admitting • appointment scheduling for in-person and virtual visits • ad-hoc provider/patient remote check-ins • patient reading of medical records • automatic transmission of remote vital signs • automatic reporting of test results • automatic and customized alerts and reminders •participation in live and virtual patient support groups •involvement in clinical social media contests and challenges • opt-in reward and incentive offers • proactive monitoring of health and wellness data •downloadable “apps, medical device plug-ins
  • 13. Where do these fresh ideas get analyzed?