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Similar a Presentamos Brandwatch Academy
Similar a Presentamos Brandwatch Academy (20)
Presentamos Brandwatch Academy
- 1. #brandwatchtips 1 © 2014 Brandwatch.com Webinar/ Presentamos Brandwatch Academy Leyre Cabañas Community Manager ES Gonzalo Calado Morillas Trainer
- 2. #brandwatchtips 2 © 2014 Brandwatch.com Qué vamos a tratar • Brandwatch Academy • Training Tuesdays • El nuevo Help Center – demo
- 3. #brandwatchtips 3 © 2014 Brandwatch.com No seas tímido/ Queremos que participes • Pregunta lo que quieras en el chat de la sesión • Puedes enviar tweets @BrandwatchES #brandwatchtips Podrás descargarte una grabación del webinar en cuanto terminemos
- 4. #brandwatchtips 4 © 2014 Brandwatch.com
- 5. #brandwatchtips 5 © 2014 Brandwatch.com Brandwatch Academy Help Center How tos Training Tuesdays
- 6. #brandwatchtips 6 © 2014 Brandwatch.com The Help Center
- 7. #brandwatchtips 7 © 2014 Brandwatch.com How tos
- 8. #brandwatchtips 8 © 2014 Brandwatch.com Training Tuesdays
- 9. #brandwatchtips 9 © 2014 Brandwatch.com + nuestro equipo de soporte De lunes a viernes 8.30 - 01:00 (GMT) 3.30 – 20:00 (EST) IMAGE OF SUPPORT TEAM
- 10. #brandwatchtips 10 © 2014 Brandwatch.com Training Tuesdays
- 11. #brandwatchtips 11 © 2014 Brandwatch.com Training Tuesdays ¡Conviértete en un experto! • Formación online gratuita y en directo para nuestros clientes • Lo ofreceremos en diferentes idiomas y zonas horarias cada martes • Una oportunidad para preguntar • Cubriremos los conocimientos fundamentales y las funciones más potentes de Brandwatch – Empezamos el 14 de octubre del 2014 – Habrá webinars de introducción y más avanzados – Grabaciones disponibles para poder escucharlos de nuevo
- 12. #brandwatchtips 12 © 2014 Brandwatch.com Training Tuesdays/ Qué cubrimos Training básico • Cómo recopilamos los datos y cómo escribir queries sencillas • Navegar por un dashboard estándar • Identificar autores e influenciadores • Descubrir tendencias en las conversaciones Training avanzado • Cómo escribir queries más avanzadas y Query Groups • Cómo crear y filtrar por categorías (Categories), etiquetas (Tags) y reglas (Rules) • Usar gráficos para un análisis más en profundidad • Crear alertas para una monitorización continua Recomendado para usuarios nuevos o como un curso para refrescar conocimientos Recomendado para usuarios más avanzados
- 13. #brandwatchtips 13 © 2014 Brandwatch.com Todos los martes Para todos los clientes de Brandwatch DACH 11:00 – 12:00 Trainer Gonzalo Idioma alemán EMEA Trainer Helen Idioma inglés NORTH AMERICA LATIN AMERICA GMT Trainer Kelly Idioma inglés 14:00 – 15:00 GMT 14:00 – 15:00 EST 16:00 – 17:00 CET Trainer Gonzalo Idioma español brandwatch.com/training-tuesdays
- 14. #brandwatchtips 14 © 2014 Brandwatch.com The Help Center - Demo
- 15. #brandwatchtips 15 © 2014 Brandwatch.com Q & A
- 16. #brandwatchtips 16 © 2014 Brandwatch.com Dónde encontrar la información The Help Center incl. how tos brandwatch.com/support Averigua más brandwatch.com/academy Contacta el equipo de soporte Por medio del Help Center (‘Contact Support’) O llámanos: 1 6464 536 686 / +44 1273 358 620
- 17. #brandwatchtips 17 © 2014 Brandwatch.com Now You Know
- 18. #brandwatchtips 18 © 2014 Brandwatch.com Averigua más: brandwatch.com/academy contact@brandwatch.com facebook.com/brandwatch ES @brandwatchES plus.google.com/+brandwatch1
Notas del editor
- That’s why we’ve launched the new Brandwatch Academy. It’s a whole load of great content in different formats to help you find the answers you need. We have our brand new help center, which Kelly is going to talk us through, as well as new how to videos for practical step by step instructions, and our new free weekly training webinars which kelly is alos going to tell you about
- That’s why we’ve launched the new Brandwatch Academy. It’s a whole load of great content in different formats to help you find the answers you need. We have our brand new help center, which Kelly is going to talk us through, as well as new how to videos for practical step by step instructions, and our new free weekly training webinars which kelly is alos going to tell you about
- That’s why we’ve launched the new Brandwatch Academy. It’s a whole load of great content in different formats to help you find the answers you need. We have our brand new help center, which Kelly is going to talk us through, as well as new how to videos for practical step by step instructions, and our new free weekly training webinars which kelly is alos going to tell you about
- That’s why we’ve launched the new Brandwatch Academy. It’s a whole load of great content in different formats to help you find the answers you need. We have our brand new help center, which Kelly is going to talk us through, as well as new how to videos for practical step by step instructions, and our new free weekly training webinars which kelly is alos going to tell you about
- Plus, of courase, our friendly support team are on hand if you still need help of have an issue. For those who are new to use, you can see their availavble hours here. You can either submit a ticket through the help center or give them a call. And they can answer in english spanish or german.
- Can’t include the link
- Demo the new help center, tell them where to find stuff, and also show them where the how to videos live and talk a bit about those (that we’re updating them, what they cover doing them in other languages etc) Also talk about how you can choose your language
- Have this on screen while answering Q&As