1. Get What You Want
at Work – The 7
secrets to making a
lasting first
impression
Created by Mr. Miguel Cortes | Top
Management Coordinator
Because first impressions last…
It’s a fact: You only have a few seconds to make a
good first impression. And after that it’s almost
impossible to change the opinion people have formed
about you.
A vast array of factors matter: your body language,
how you are dressed, how you speak.
That’s why it’s so crucial to be aware of what you’re
saying (or not saying) about yourself through all these
aspects of your spoken and non-spoken
communication.
To help you be aware of how you impact the opinion
people will form about you; we’ve listed 7 secrets
proven to work at building a strong image. Because
remember, first impressions last.
djfran ce1@yaho o.fr
Copyright © 2012
Ph one : 044 55 2336
2651
On January 2012

2. The 7 secrets to making a lasting first impression
Secret #1: Opt for a positive body language
Body language is the first thing people pick up on when they first meet you.
Showing a positive side of you makes the other person feel more relaxed,
comfortable and more eager to listen to you. Here are some things to keep in mind:
Make sure you have a firm handshake, smile, and good posture.
Stand or sit with your back straight and shoulders relaxed to show more
confidence.
Use occasional gestures to emphasize a point and add liveliness to the
conversation.
Maintain eye contact, and don’t forget to smile occasionally. Being taken
seriously doesn’t mean you have to be boring!
Secret #2: Master the art of introducing yourself
How you introduce yourself is crucial. With these phrases you can’t go wrong.
Remember to always be polite.
Formal:
“I'd like to introduce myself. I'm …”
“How do you do? My name is ...“
“It is nice to finally meet you in person, I’m …”
“Pleased to meet you. I'm …”
Informal:
“Nice to meet you. I'm …”
“Hello. My name is …
Secret #3: Understand the nuances between formal and less formal
responses
How you respond to introductions is just as important as how you make an
introduction. Here are a few simple lines you can use to respond and introduce
yourself.
Formal:
“How do you do? I’m …”
“It’s a pleasure to meet you [Name], I’m …”
“I was very much looking forward to meeting you [Name].”
Informal:
“Pleased to meet you too, I’m …”
“Nice to meet you too, I’m …”
2 Mr. Miguel Cortes | Top Management Coordinator | Copyright © 2012

3. The 7 secrets to making a lasting first impression
Secret #4: Manage smooth and friendly introduction of others
In business as in any daily life situation, people skills are key. It is important to
know how to introduce others, how to make them feel at ease and establish a
pleasant atmosphere.
These phrases will guarantee you succeed in doing it:
“Let me introduce you to …”
“May I introduce [Name], he's responsible for…”
“I’d like you to meet …”
“I don’t believe you’ve met …”
Secret #5: Make sure to use the name of a new acquaintance
To make your conversation more personal make sure to use the other person’s
name when you speak. It shows that you have paid attention from the start by
catching the name during the introduction. And it also shows you make an effort to
make the person feel important.
“That’s a great idea, [Name]!”
“[Name], how did you like that proposal?”
“[Name], what is your view on the strategy to take here?”
“[Name], tell me more about your work.”
Secret #6: Demonstrate good listening skills
You’ll make a superb initial impression when you show that you care and you’re
paying attention to what the other person is saying. Maintaining steady eye contact
and nodding occasionally is also very helpful.
“Hmm…that sounds interesting!”
“Tell me more, please.”
“What happened next?”
Secret #7: End your first meeting on a strong note
When it’s time to leave, it’s important to not just be polite.
Make people understand you enjoyed meeting them and look
forward to seeing them again. These phrases will have that
effect.
“It was a pleasure meeting you, [Name].”
“It was very nice meeting you. I hope to see you soon
again.”
“I had a great time talking to you.”
3 Mr. Miguel Cortes | Top Management Coordinator | Copyright © 2012