Clima laboral buscando la satisfacción de los colaboradores
Class2
1. Actitudes y Satisfacción en el Trabajo Conciliación Trabajo y Familia Aline D. Masuda
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3. ¿Qué opinas? ¿Cuál es el peor trabajo del mundo? Contador de peces.- Son personas que durante abril y octubre de cada año se dedican (8 horas al día a contar los salmones que remontan las corrientes de los ríos, para controlar la evolución de las poblaciones fluviales y fijar las vedas a las capturas. Se sientan al margen del río y cada vez que ven un salmón aprietan un botón en su contador electrónico. http://unonuncasabe-gaby.blogspot.com/2007/09/los-peores-trabajos-del-mundo.html
5. ¿Cuál son los componentes que forman actitudes? Actitud Negativa O Positiva Cognitivo = Evaluación Afectivo = Sentimiento De comportamiento = Acción
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16. ¿Cuál es el efecto que tienen los empleados insatisfechos y satisfechos? SALIDA VOZ NEGLIGENCIA LEALDAD Destructiva Constructiva Pasiva Activa Source: Robins and Judge, 2009
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19. Modelos de Abandono Voluntário Modelos explicativos clásicos Satisfacción Pensamientos en abandonar Comportamientos Alternativos al abandono
Reduce investors confidence if there is too much rotación
The dominant idea in the research on work-life balance is that the multiple roles held by an individual can result in interrole conflict because a person only has limited resources to contribute to each role. Thus, work-life conflict has been defined as the “simultaneous pressures arising from both work and family which are mutually incompatible in some respects” (Greenhaus & Beutell, 1985). However, some recent work suggests that holding multiple roles is more beneficial than harmful, if there is balance between the roles. We first need to look at what consequences can arise from conflict.
Though these ideas may seem at odds, in fact they are complementary. For all the reasons given in previous slide, multiple roles do seem likely to be beneficial. However, there are also likely to be times or conditions under which the benefits cease. For instance, if the quality of the roles is dissatisfying or damaging (e.g., dissatisfying job, abusive relationship), then holding multiple roles is likely to result in conflict. Similarly, there is likely to be a limit on the sheer number of roles individuals can adopt. This is consistent with the idea in the conflict literature that individuals have limited resources. This also makes sense given the notion that the time demands that accompany different roles affect whether there is conflict or benefit.
This information was taking from a game used by Tower Perrin. It was published by Professor Kossek get approval to use the game in the book: Managing Human Resources in the 21 st Century: From Core Concepts to Strategic Choices , edited by Ellen Kossek and Richard Block. South-Western College Publishing 2000. Alternative Work Arrangements Program – flextime, part-time work; job sharing (two employees share one job); compressed work week (employees work the same number of hours in fewer days), and work-at-home. Business Travel Program – Benefit offered to ease burdens associated with business travel. Concierge Service – e.g. dinners-to-go, dry cleaning, chore services, ticket purchasing, etc. Paid Time Off Program – Benefit in which all the employee’s time off is put in a “bank”. Employees decide when to take vacation, sick time and personal time.
The cost of replacing experienced employees who quit: $6.6 billion in 2006, up from $4.9 billion in 1997. * Workday interruptions: $6.3 billion in 2006, up from $3.7 billion in 1997. * Absenteeism: $2.5 billion in 2009, up from $885 million in 1997. (Using from a simple online tool , employers can estimate how much money they are losing based on the size of a business, the average hourly wage and the number of employees with caregiving responsibilities.) http://newoldage.blogs.nytimes.com/2008/10/28/where-the-mommy-track-crosses-the-daughter-track/?ref=jobs
Medir la responsabilidades social – Index de responsabilidad social – report anual de responsabilidad social http://www.starbucks.es/es-es/_Social+Responsibility/ Pedir para direccion visitar a otras empresas – para conocer las best practicas – competición.