Este documento presenta los resultados de grupos focales realizados con el personal del Centro Interactivo de Recursos de Información y Aprendizaje (CIRIA) con el objetivo de determinar los factores más importantes para implementar y difundir su política de calidad. Se describen los procedimientos utilizados para llevar a cabo los grupos focales y analizar la información obtenida. Los resultados incluyen gráficos que muestran los parámetros de calidad más relevantes para los empleados y factores relacionados con mantener un ambiente laboral saludable
Guía transición primaria secundaria por Violeta Corujovioleta Corujo
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Análisis sobre la identidad actual y presentación de una propuesta, la cual no fue aceptada.
Esta presentación/reporte fue de los primeros trabajos que realicé como Coordinador de Difusión y Relaciones Públicas del Centro Interactivo de Recursos de Información y Aprendizaje de la Universidad de las Américas Puebla (CIRIA UDLAP).
Herramientas Etnográficas y una Variante del Muestreo de Experiencias para el...Omar Sosa-Tzec
Cartel presentado en el CLIHC 2007, el Congreso Latinoamericano de Interacción Humano Computadora sobre una propuesta conceptual de un chat que minimice el espacio usado en pantalla. Proyecto de titulación de Omar Sosa Tzec para la Maestría en Diseño de Información de la Universidad de las Américas Puebla (UDLAP)
Presentation for the Indiana University's Graphic Design Club 2016 Speakers Series. A quick review of my journey to become a designer, work experiences, graphic passions, and current research at IU Bloomington (Human-Computer Interaction).
Indiana University Bloomington. April 23, 2016.
Guía transición primaria secundaria por Violeta Corujovioleta Corujo
Xa están a piques de rematar a Primaria e o próximo curso empezarán a ESO.
Nesta nova etapa atoparán moitos cambios xuntos: de estudios, de colexio, de profesores, de compañeiros...Isto vai supoñer tamén unha nova experiencia e unha nova etapa que conlevará cousas moi positivas
Análisis sobre la identidad actual y presentación de una propuesta, la cual no fue aceptada.
Esta presentación/reporte fue de los primeros trabajos que realicé como Coordinador de Difusión y Relaciones Públicas del Centro Interactivo de Recursos de Información y Aprendizaje de la Universidad de las Américas Puebla (CIRIA UDLAP).
Herramientas Etnográficas y una Variante del Muestreo de Experiencias para el...Omar Sosa-Tzec
Cartel presentado en el CLIHC 2007, el Congreso Latinoamericano de Interacción Humano Computadora sobre una propuesta conceptual de un chat que minimice el espacio usado en pantalla. Proyecto de titulación de Omar Sosa Tzec para la Maestría en Diseño de Información de la Universidad de las Américas Puebla (UDLAP)
Presentation for the Indiana University's Graphic Design Club 2016 Speakers Series. A quick review of my journey to become a designer, work experiences, graphic passions, and current research at IU Bloomington (Human-Computer Interaction).
Indiana University Bloomington. April 23, 2016.
Visual Design for Interface and Experience DesignOmar Sosa-Tzec
Three key concepts that apply to UI/UX design: contrast, visual hierarchy, and connotation and denotation. Presentation slides of a talk as guest lecturer for the Fall 2015 course INFO-I 300 Human-Computer Interaction/Interaction Design at Indiana University Bloomington, School of Informatics and Computing. Instructor of record: Gopinaath Kannabiran.
Rendición de Cuentas, Fiscalización y Transparencia con Visión de Éticasecof
Presentación de la Diputada Esthela Damián Peralta, Presidenta de la Comisión de Vigilancia de la Auditoría Superior de la Federación. 24 de enero 2011
Conceptos y Herramientas de Diseño en Sistemas InteractivosOmar Sosa-Tzec
Presentación del tutorial "Conceptos y Herramientas de Diseño en Sistemas Interactivos" ofrecido por Omar Sosa Tzec en el 3er Taller Mexicano de Interacción Humano-Computadora, MexIHC 2010, en la ciudad de San Luis Potosí, S.L.P., México.
Presentación realizada por José María San Segundo, Director técnico de Merco, en un evento organizado por Merco y la Fundación Másfamilia y celebrado el 12 de abril en la sede de Iberdrola
Digital Wellbeing Technology through a Social Semiotic Multimodal Lens: A Cas...Omar Sosa-Tzec
Presentation at the SSA 2022: The 46th Annual Conference of the Semiotic Society of America.
Abstract:
The detrimental effects caused by uncontrolled technology usage and screen time have motivated designers in academia and industry to explore solutions that promote digital well-being. This paper draws on the social semiotic approach to multimodality to examine the semiotic resources applied in designing and presenting one case study concerning such solutions—Little Signals, six artifacts commissioned by Google. An analysis was performed on the project’s website’s content, paying careful attention to an introductory video and artifact gallery. Proximity, distance, focus, and analogy appear as distinctive video storytelling choices. These convey unobtrusiveness, invisibility, ephemerality, intimacy, control, and familiarity. The resources of size, shape, material, color, and motion applied to define the artifacts’ appearance, behavior, and data presentation also help reinforce it. Besides examining the relationship between these meaning potentials, resources, and digital well-being artifacts, this paper also discusses the apparent attempt to give smart-home devices a benign character.
Delight in the User Experience: Form and PlaceOmar Sosa-Tzec
This paper elaborates on delight in UX by drawing on existing knowledge and theory on emotion and experience. The multiple formulations and discussions of delight in UX demonstrate its significance for the UX design community. However, it appears unclear what delight specifically is and how it particularly differs from pleasure, which designers use interchangeably with delight. This paper argues that pleasure and delight are distinct, and posits delight as the combination of joy with surprise or captivation, which leads the user to experience a wow! or yay! moment, respectively. The paper also posits that a designer’s intended delight—how she envisions the product causing delight—may differ from the user’s experienced delight—the wow! and yay! moments—during the UX as such delight is assimilated by the user and affects her expectations concerning the delightfulness of using interactive products. Nevertheless, this same assimilated delight encourages continuous use of such products.
Delight by Motion: Investigating the Role of Animation in MicrointeractionsOmar Sosa-Tzec
This paper focuses on the role of animation in making microinteractions delightful. We first draw on customer experience literature to propose that a microinteraction is delightful when it surprises, captivates, and communicates need fulfillment. Following this notion and drawing on social semiotics, we analyze a collection of examples of microinteractions posted on dribbble.com. Observations derived from this analysis show that animation contributes to a microinteraction’s delightfulness by contextualizing, clarifying, metaphorizing, and creating a micro-narrative around its purpose, development, or outcome. A microinteraction’s animation has the power to produce “aha! moments,” in which the user notices something meaningful concerning her goals, actions, and expectations, and about the context of use. As microinteractions seriously influence the user experience, it becomes imperative to promote motion design literacy, including identifying strategies and tropes for user interface animation, among UI/UX designers.
Paper presented in MoDE 21 Motion Design Education Summit (online conference) on June 11, 2021
Critical Design Research and Constructive Research Outcomes as ArgumentsOmar Sosa-Tzec
Presentation for the workshop "Let’s Get Divorced: Constructing Knowledge Outcomes for Critical Design and Constructive Design Research” at DIS 2018, the ACM Conference on Designing Interactive Systems. Hong Kong. June 9, 2018
Creative Data and Information Visualization: Reflections on Two Pedagogical A...Omar Sosa-Tzec
Presentation of case study on teaching creative representations of data and information at the SIGDOC 2019 The ACM conference on Communication Design. October 5, 2019. Portland, OR.
Student work by BA/BFA in Art and Design, and MDes in Integrative Design at the University of Michigan, Ann Arbor.
Teaching Design, Information, and Interaction: Reflections, Foundations, and ...Omar Sosa-Tzec
Presentation as a discussant in the panel "Teaching Design in an Age of Interaction" organized by Brandon Waybright. CAA 2020 Annual Conference. February 14, 2020. Chicago, IL.
Visualizing Data Trails: Metaphors and a Symbolic Language for InterfacesOmar Sosa-Tzec
Position paper for the CHI 2020 Workshop "Speculative Designs for Emergent Personal Data Trails: Signs, Signals and Signifiers."
This paper starts by presenting four mobile interface design concepts to make personal data trails visible. Frosted screen, rainbow heatmap, hungry zombie, and data current are the labels given to these concepts. After reflecting on these concepts, the paper focuses on some elements of personal data trails, and explores a visual system of icons to indicate the user the possible use and abuse of the data they produce during the UX. The elements proposed by this paper are surveillance, commodification, data aggregation, data input, affect and arousal, preferences, and community.
Communicating design-related intellectual influence: towards visual referencesOmar Sosa-Tzec
Prototype-driven design research often involves collecting and analyzing designed artifacts in annotated portfolios and design workbooks. These collections constitute important sources of intellectual influence for researchers, yet communicating this influence presents unique challenges, such as the difficulty of translating the aesthetic, material, or interactive qualities of a designed artifact into written text. Building on discourses of visual thinking and visual imagery in science communication and HCI research, this paper introduces, and elaborates, a novel research communication design concept called "visual references," which combine bibliographic information with photographic images, textual annotations, and diagrammatic annotations in order to communicate design-related intellectual influence.
Design tensions: Interaction Criticism on Instagram’s Mobile InterfaceOmar Sosa-Tzec
User interfaces are continually evolving. Contemporary interfaces, particularly mobile interfaces, have developed their own design language as they have discarded skeuomorphs and metaphorical representations to support their design and introduced features not available before in desktop interfaces. Despite the pervasiveness of mobile interfaces, researchers have neglected the development of theory that accounts for how they still connect with or deviate from early interface design constructs. This paper adapts the notion of metaphorical tension to formulate and explore a new construct, design tension, which scopes an exercise of interaction criticism on Instagram's interface. As a result, this paper argues that design tension is useful to account for how interface components introduce features that are discordant to interface standards and best practices, things from the real world, and the user's belief system. It also suggests that both the method and construct can be applied to other communication design artifacts distinct from interfaces to produce intermediate-level knowledge.
Interacciones Encantadoras: Interfaces de Usuario desde una Perspectiva Semió...Omar Sosa-Tzec
Presentación de la charla para Contraste Colectivo (Congreso de Diseño Gráfico de la FADU AUT en México) acerca de mi investigación en interfaces encantadoras (delightful interfaces) desde una perspectiva teórica basada en semiótica y retórica.
My fascination with the visual: meaning, persuasion, and delightOmar Sosa-Tzec
Presentation for a "Wonderful Wednesday" at Stamps School of Art and Design, University of Michigan. It includes some of my visual work and and overview of my research on the application of rhetoric to human-computer interaction.
Affordances, Constraints, and Feedback in User Experience DesignOmar Sosa-Tzec
Lecture slides on the connection between affordances, constraints, and feedback (audible, tactile, and visual) for the design of interfaces and interactions. Fall 2016 course INFO-I 300: Human-Computer Interaction/Interaction Design. Instructor of record: Omar Sosa-Tzec, PhD Candidate in Informatics (HCI Design). Indiana University Bloomington, School of Informatics and Computing.
User Experience Design, Navigation, and Interaction FlowsOmar Sosa-Tzec
Relation between interaction flows and the three basic questions of information architecture -- Where am I? What can I do here? Where can I go from here? Lecture slides for Fall 2016 course INFO-I 300: Human-Computer Interaction/Interaction Design at Indiana University Bloomington, School of Informatics and Computing. Instructor of record: Omar Sosa-Tzec, PhD Candidate in Informatics (HCI Design).
Introduction to Human-Computer Interaction and Interaction DesignOmar Sosa-Tzec
Introductory lecture slides for the course INFO-I 300 Human-Computer Interaction/Interaction Design at Indiana University School of Informatics and Computing. Instructor of record: Omar Sosa-Tzec, PhD Candidate in Informatics (HCI Design).
Takeaways from the course Visual Design for User ExperienceOmar Sosa-Tzec
Closing lecture slides of the summer 2016 course INFO-I 400: Special Topics in Informatics (Visual Design for UX) at Indiana University School of Informatics and Computing. Instructor of record and course developer: Omar Sosa-Tzec, PhD Candidate in Informatics (HCI Design) at Indiana University.
Introduction to Visual Design for User ExperienceOmar Sosa-Tzec
Lecture slides (teaser) for the summer 2016 class INFO-I 400: Special Topics in Informatics (Visual Design for UX) at Indiana University Bloomington, School of Informatics and Computing.
Principios de Diseño Visual para Interacción Humano-ComputadoraOmar Sosa-Tzec
Borrador del capítulo para el libro “La Interacción Humano-Computadora en México”
Referencia en formato APA:
Sosa-Tzec, O., & Siegel, M.A. (2014). Principios de Diseño Visual para IHC. Muñoz Arteaga, J., González Calleros, J.M., & Sánchez Huitrón, A. (Eds.) La Interacción Humano-Computadora en México. México: Pearson.
Advances of research on Interaction Design Rhetoric - HCI Rhetoric - UX Rhetoric.
INFO I609: Advanced Seminar I in Informatics. Indiana University Bloomington. School of Informatics and Computing. Fall 2015.
Exploration of Rhetorical Appeals, Operations and Figures in UI/UX DesignOmar Sosa-Tzec
Conference Paper presented in LearnxDesign 2015, the 3rd International Conference for Design Education Researchers
Abstract.
In this paper, we introduce a first pass of a rhetorical handbook intended for UI/UX designers. This handbook is based on an earlier version for graphic designers, introduced by Ehses & Lupton in 1988, in which diverse rhetorical concepts are illustrated through graphic work. For the UI/UX version, we examined desktop, web and mobile interfaces in order to illustrate the same concepts. In this first pass, we observe that the three modes of appeal (i.e., pathos, ethos and logos) fluctuate throughout the user experience. Additionally, we learned that rhetorical operations aid describing the adjustments made on an interface to work in different platforms. Further, the rhetorical figures (tropes and schemes) help to describe conceptually the interface’s composition and interactions. The concepts presented in the handbook provide a framework to examine and critique user interfaces, through which the disciplines of user experience and rhetoric connect.
Gaza Everywhere: exploring the applicability of a rhetorical lens in HCIOmar Sosa-Tzec
Slides of the paper presented in "Critical Alternatives 2015" the 5th Decennial Aaarhus Conference, held on August 17 to 21, 2015, in Aarhus, Denmark.
Paper abstract:
By examining application software as a type of rhetorical artifact, it is possible to highlight its social, ethical and moral implications. In this paper, we explore one possibility for such a lens: application software functioning as a visual enthymeme. To explore the applicability of that concept in HCI, we analyze one web application as a first step. In our analysis, we observe that interaction and usability are two features that support an application in functioning as a visual enthymeme. Also, online sharing could help the user take the role of the arguer. Our analysis allows us to outline the elements of a user-centric persuasive experience and shows promise for further explorations regarding the applicability of rhetoric in HCI.
Gaza Everywhere: exploring the applicability of a rhetorical lens in HCI
Focus Groups en CIRIA UDLAP
1. Análisis de
Grupos Focales
de Personal del ciria
Lic. Guadalupe Bravo Céspedes
Ing. Guillermo del Barrio Rivera
Mtro. Omar Sosa Tzec
centro interactivo de recursos de información y aprendizaje
univesidad de las américas puebla
otoño 2010
3. objetivo
Determinar cuáles son los factores
importantes para hacer nuestra la
política de calidad en el CIRIA y elaborar
una campaña de su difusión.
5. fase 1 – bienvenida
• Agradecer la presencia.
• Explicar el objetivo del grupo focal.
• Explicar en qué consiste la sesión.
• Reafirmar la idea de que se desea cumplir el
objetivo, no evaluar a las personas, ni llegar a
discusiones personales.
6. fase 2 – revisión de guía
• Recapitular si entendieron cómo funciona.
• Dar espacio para que corrijan las respuestas de
su guía (en silencio).
• Expresar en grupo qué opina cada uno sobre la
pregunta uno.
7. fase 2 – revisión de guía
• Cada persona menciona tres
categorías que le resulten relevantes
sobre la política de calidad y cómo la
aplican. Se prohibe discusión, sólo
presentación de ideas.
8. fase 2 – revisión de guía
• Cerrar esta sesión agradeciendo a los
participantes sobre los comentarios/
ejemplos y comentar que una será una
base para la siguiente fase.
9. fase 3 – discusión
1.¿Queda claro qué es la política de calidad?
(si no, se vuelve a explicar).
2.¿Cómo harías tuya la política de calidad?
¿Por qué?
3.¿Cómo y qué harías para tener siempre
presente la política de calidad?
10. fase 3 – discusión
4.¿Cómo propagarías la política de calidad entre
tus compañeros?
5.¿Cómo demostrarías que te apropiaste de la
política de calidad ante tus usuarios?
12. fuentes de información
1. En la guía los participantes marcaron cuáles
parámetros de calidad consideraban de mayor
relevancia.
2. Notas realizadas in situ de los comentarios por
parte de los participantes.
3.Registro de audio.
13. análisis de información
•El objetivo es dar estructura a toda la
información generada en los grupos focales.
• La estructura se generó a partir de un ejercicio
de ordenamiento de tarjetas* semi-cerrado**.
* Conocido en inglés como Card Sorting.
Fuente: Spencer, Dona. “Card Sorting”. Rosenfeld Media, 2010.
** Semicerrado porque los analistas de información pre-establecieron categorías posibles
según la Política de Calidad, para luego refinar la estructura en otras posibles categorías.
14.
15.
16.
17.
18.
19. análisis de información
Se enumeró la frecuencia de los parámetros de
calidad según marcaron los participantes de los
grupos focales.
El interés está en realizar una visualización con el
fin de hacer un comparativo cualitativo*.
* Esto significa que el valor de la frecuencia no se toma como un estimador estadístico sino como un parámetro de
apreciación desde el punto del personal del CIRIA como un todo.
21. política de calidad en el ciria
El Centro Interactivo de Recursos de Información y
Aprendizaje es una unidad interdisciplinaria de
calidad, que ofrece a sus usuarios servicios de
información e instalaciones cómodas, adecuadas y
seguras. Son atendidos con amabilidad por personal
calificado que muestra una conducta ética en todo
momento. La mejora continua es nuestro principio
básico y para lograrlo, periódicamente se revisa la
calidad de nuestros servicios y recursos.
22. importancia y relación entre los parámetros de la política de calidad según los empleados del ciria
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23. universo obtenido como ejercicio del card-sorting aplicado a los resultados del focus group
30. percepción que tienen los empleados sobre la dirección y jefaturas del ciria y su influencia en el ambiente laboral
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